About Connecteam

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time.
Connecteam is trusted by over 8,000 companies and is used by more than 100,000 employees worldwide. Starts at just $39/month for up to 50 users - sign up now and start your free 14-day trial and continue with a free plan!

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Connecteam

  • Enhance internal communication with robust engagement and communication features like surveys, chat, live polls, and more
  • Leading GPS empowered time clock to enhance payroll, timesheet management and more
  • Save time planning, managing and oversee execution of your schedule with templates, in-shift tasks, status updates, a messaging board and more
  • Avoid the back and forth hassle by switching to a mobile task management solution
  • Go paperless and automate daily procedures with Connecteam’s mobile-first checklist and forms platform
  • Build a fully customizable app to manage employee onboarding and training, share course resources, document libraries, safety manuals, create quizzes, policy guides and more
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    Arabic, Chinese, Danish, Dutch, English, French, German, Greek, Italian, Portuguese, Russian, Spanish, Swedish

    Pricing starting from:

    US$39.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Connecteam Software - Manage your deskless employees from one place
    Connecteam Software - Multiple ways to communicate and engage your employees
    Connecteam Software - Save on scheduling and time tracking
    Connecteam Software - Increase productivity with tasks, checklists, and forms
    Connecteam Software - Connecteam's all-in-one employee app is an industry leading platform to manage frontline employees. It's easy to use, customizable, and scalable like no other!
    View 6 more
    Connecteam video
    Connecteam Software - Manage your deskless employees from one place
    Connecteam Software - Multiple ways to communicate and engage your employees
    Connecteam Software - Save on scheduling and time tracking
    Connecteam Software - Increase productivity with tasks, checklists, and forms
    Connecteam Software - Connecteam's all-in-one employee app is an industry leading platform to manage frontline employees. It's easy to use, customizable, and scalable like no other!

    Features

    Total features of Connecteam: 293

    • 360 Degree Feedback
    • @mentions
    • Access Controls/Permissions
    • Accounting Integration
    • Action Management
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Activity/News Feed
    • Add & Edit Photos
    • Alerts / Escalation
    • Alerts/Notifications
    • Appointment Management
    • Approval Process Control
    • Archiving & Retention
    • Assignment Management
    • Attendance Management
    • Attendance Tracking
    • Audit Management
    • Automated Scheduling
    • Automatic Backup
    • Automatic Time Capture
    • Availability Management
    • Benchmarking
    • Benefits Management
    • Billable Items Tracking
    • Biometric Recognition
    • Biometrics
    • Brainstorming
    • Business Process Automation
    • Calendar Management
    • Calendar Sync
    • Candidate Management
    • Capacity Planning
    • Cataloguing/Categorisation
    • Categorisation/Grouping
    • Chat/Messaging
    • Class Scheduling
    • Clock In / Out
    • Collaboration Tools
    • Comment Library
    • Commenting/Notes
    • Commercial Inspections
    • Communication Management
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Configuration Management
    • Contact Database
    • Contact Management
    • Content Library
    • Content Management
    • Contractor Management
    • Corporate/Business
    • Course Authoring
    • Course Management
    • Course Publishing
    • Course Tracking
    • Create Subtasks
    • Customer Database
    • Customisable Branding
    • Customisable Forms
    • Customisable Questions
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Data Capture and Transfer
    • Data Import/Export
    • Data Synchronisation
    • Deadline Management
    • Digital Signage
    • Digital Signature
    • Directory Listing Management
    • Discussions / Forums
    • Dispatch Management
    • Document Capture
    • Document Management
    • Document Storage
    • Document Templates
    • Drag & Drop
    • Drag & Drop Editor
    • Driver Management
    • Electronic Forms
    • Electronic Signature
    • Employee Activity Monitoring
    • Employee Benefits Administration
    • Employee Communities
    • Employee Database
    • Employee Directory
    • Employee Handbook
    • Employee Management
    • Employee Onboarding
    • Employee Photos
    • Employee Portal
    • Employee Profiles
    • Employee Recognition
    • Employee Scheduling
    • Employee Self Service
    • Employee Time Tracking
    • Engagement Tracking
    • Equipment Management
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Facility Asset Management
    • Facility Management
    • Facility Scheduling
    • Feedback Management
    • File Management
    • File Sharing
    • File Storage
    • Filtering
    • For HVAC Companies
    • For Lawn Care
    • For Plumbing Industry
    • For Staffing Agencies
    • For Vacation Rentals
    • Forms Creation & Design
    • Forms Management
    • Forum / Discussion Board
    • Fuel Tracking
    • Full Text Search
    • GPS
    • Gamification
    • Geofencing
    • Geographic Maps
    • Geolocation
    • Graphical Workflow Editor
    • Group Management
    • Group Scheduling
    • HR Management
    • Historical Reporting
    • Home Health Care Management
    • Housekeeping Management
    • Ideation
    • Incident Management
    • Interactive Learning
    • Inventory Management
    • Job Description Management
    • Job Management
    • Job Posting
    • Job Scheduling
    • Job Tracking
    • Knowledge Base Management
    • Knowledge Management
    • Layout & Design
    • Learning & Development
    • Learning Management
    • Leave Tracking
    • Live Chat
    • Live Driver Tracking
    • Location Tracking
    • Maintenance Management
    • Maintenance Scheduling
    • Member Directory
    • Membership Management
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Interface
    • Mobile Learning
    • Mobile Signature Capture
    • Mobile Survey
    • Mobile Time Tracking
    • Monitoring
    • Multi-Channel Communication
    • Multi-Channel Distribution
    • Multi-Language
    • Multi-Location
    • Multi-Property
    • Negative Feedback Management
    • Newsletter Management
    • No-Code
    • On Call Scheduling
    • Onboarding
    • Online Benefits Enrollment
    • Online Booking
    • Online Forums
    • Online Punch Card
    • Online Time Clock
    • Online Time Tracking Software
    • Orientation Workflow Management
    • Overtime Calculation
    • Parent Task
    • Payroll Management
    • Peer-to-Peer Recognition
    • Percent-Complete Tracking
    • Performance Appraisal
    • Performance Management
    • Performance Metrics
    • Personalisation
    • Planning Tools
    • Productivity Analysis
    • Profile Change Approvals
    • Profile Visibility Controls
    • Progress Reports
    • Progress Tracking
    • Project Time Tracking
    • Provider Management
    • Pulse Surveys
    • Punch card
    • Question Library
    • Randomisation
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-Time Chat
    • Real-time Scheduling
    • Real-time Updates
    • Recognition Tracking
    • Recurring Appointments
    • Recurring Tasks
    • Reminders
    • Remote Access/Control
    • Remote Monitoring & Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Residential Inspections
    • Residential Properties
    • Resource Management
    • Rich Text Editor
    • Role-Based Permissions
    • Rules-Based Workflow
    • SMS Messaging
    • Salaried Employee Tracking
    • Schedule Distribution
    • Scheduling
    • Search/Filter
    • Secure Data Storage
    • Self Service Portal
    • Self-Learning
    • Service History
    • Shift Swapping
    • Sick Leave Tracking
    • Single Property
    • Skills Tracking
    • Social Learning
    • Spreadsheet View
    • Status Tracking
    • Summary Reports
    • Supplier Management
    • Survey Builder
    • Survey/Poll Management
    • Surveys & Feedback
    • Tagging
    • Task Board View
    • Task Editing/Updating
    • Task Management
    • Task Planning
    • Task Progress Tracking
    • Task Scheduling
    • Task Tagging
    • Technician Management
    • Template Management
    • Templates
    • Territory Management
    • Text Editing
    • Third Party Integrations
    • Time & Attendance
    • Time & Expense Tracking
    • Time Clock
    • Time Off Management
    • Time Off Requests
    • Time Tracking
    • Time Tracking by Client
    • Timesheet Management
    • To-Do List
    • Touch Screen
    • Training Administration
    • Training Management
    • Training Record Management
    • Transcripts/Chat History
    • Transportation Management
    • Unified Directory
    • Usage Tracking/Analytics
    • User Management
    • Vacation/Leave Tracking
    • Variable Workforce
    • Vehicle Tracking
    • Vendor Management
    • Virtual Keyboard
    • Visual Analytics
    • WYSIWYG Editor
    • Waitstaff Management
    • Web Forms
    • Web Notifications
    • Wiki
    • Work Order Management
    • Workflow Configuration
    • Workflow Management

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    Reviews

    Overall rating

    4.7 /5
    (152)
    Value for Money
    4.8/5
    Features
    4.6/5
    Ease of Use
    4.7/5
    Customer Support
    4.9/5

    Already have Connecteam?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 152
    Scott W.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Most Valuable APP for SMB Ever

    Reviewed on 10/02/2020

    Our company utilizes employees here in the US, and numerous remote employees in the Philippines...

    Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

    Pros

    - Only add the functions you want. Not encumbered by bloatware or features we will never us.

    - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company.

    - Their FREE option is actually very useful and includes 80% of the features.

    - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees.

    - 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam).

    - Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode.

    - Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have.

    - GPS tracking of all remote employees.

    Cons

    - At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that).

    - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see).

    - App only supports Android and iPhone. No desktop app for Windows or Mac available.

    Alternatives Considered

    7shifts, Sling, QuickBooks Time and Trello

    Reasons for Choosing Connecteam

    We used TSheets, 7Shifts, Sling, and Trello for everything we needed. Now we have combined everything we needed in a single solution- ConnectTeam.

    Switched From

    QuickBooks Time

    Reasons for Switching to Connecteam

    Save money. Everything in one application. 24/7 live support.

    Response from ConnecTeam

    Hi Scott!
    Thank you so much for taking the time to write this amazing review!

    Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab.

    Make sure to reach out to us for further assistance if needed :)

    Harry H.
    Overall rating
    • Industry: Sports
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great software would recommend

    Reviewed on 01/06/2022

    I'm generally happy with it - the customer service is great.

    I'm generally happy with it - the customer service is great.

    Pros

    The employee scheduling is so easy to use, it's a really intuitive design and you can implement it and get employees on boarded so quick with it

    Cons

    I dislike that I can't book 1-2-1 sessions for employees - a live timetable I can send front end to customers so they can book my employees out per session. Would be a great add. It's also not cheap price wise.

    Alternatives Considered

    When I Work and SimplyBook.me

    Reasons for Switching to Connecteam

    I felt like it offered the best overall service when i used the free trial

    Response from Connecteam

    Thank you so much for your review, Harry!

    It's great to know that you find Connecteam to be simple to use both for you and for your employees and that you're happy with our customer service :)

    Although Connecteam is an employee management tool, we already talk internally about adding capabilities for the business' customers to book their meetings directly in the schedule, so that's definitely something to look forward to in the future :)

    If you have any more feedback for us or would like to suggest an improvement, please reach out to us at [email protected] at any time :)

    Thanks again!

    Michael B.
    Overall rating
    • Industry: Facilities Services
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    User-friendly software with many features, but needs improvements around scheduling & time...

    Reviewed on 27/05/2022

    We have been using the software for about 8 month now. Some problems have been resolved. A huge...

    We have been using the software for about 8 month now. Some problems have been resolved. A huge improvement was around open shifts. That feature was basically unworkable until a few months ago. However, no improvement in core functionality of job scheduling and time clock since then.

    Pros

    We mainly use software for job scheduling and time clock.

    Pros:
    It is easy to create a job and a shift
    Easy to add an employee
    Job scheduling views are good
    Training module (courses) has been useful

    Cons

    The more employees and jobs you add, the slower it gets for admin users
    The jobs schedule opens slow on mobile phones
    The app users a lot of RAM memory on desktops
    If you have many shifts in the schedule, the app may start freezing
    The company often focuses on getting some minor features rather than improving their core elements, such as Job Schedule and Time Clock
    Not easy to go through Time Clock entries as the hours in Job Schedule are not shown. They claim that Time Clock and Job Schedule are synced, but sync only works for mobile users to clock in and out. There is no sync for admin users, who are checking the entries!
    Chat feature is undeveloped. It is easy to send information to staff, but it is not possible for field staff to have 1 clear communication channel. The job schedule shows names of the person, who created a job, so field staff have multiple conversation about various jobs, rather than have 1 point of contact. If the person who created the job is away, there is no way to see the message. So software creates a communication nightmare for admin and for field staff as well.

    Alternatives Considered

    SMART Software

    Reasons for Switching to Connecteam

    It seems easier to use

    Response from Connecteam

    Thanks for the feedback, Michael.

    First, it sounds like you're experiencing some technical issues. Things should not load slow or freeze. The best we can suggest is to contact us so we can investigate your issues and have them resolved.

    As for the schedule and time clock sync, there might be a misunderstanding or unfulfilled expectations here, and we'd like to clarify: the sync doesn't mean that any scheduled shift will automatically create a time entry in a schedule. The schedule lets users know what they need to do, when and from where, but they must clock in and out for those entries to show in their timesheets.

    As for the chat - what's missing for you that you feel it's undeveloped?

    As for employees seeing who created a shift - that's 100% to your control as an admin. Simply remove this option from the scheduling settings menu.

    Would like to connect with us so we can see what can be done to assist you? Please email me personally at [email protected] :) Thanks!

    Karen T.
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Explore the features they are gems

    Reviewed on 22/03/2022

    I am getting the forms and documents I need from the field. They were using paper forms before...

    I am getting the forms and documents I need from the field. They were using paper forms before this and would lose them, forget them...bottom line we would never get them in the office. Getting the documentation keeps us OSHA compliant and helps us with unemployment claims if we had a legit reason to terminate someone. Also, I cannot stress enough, their support is fabulous. I scheduled a training online and the rep that helped me, [SENSITIVE CONTENT], was phenomenal! She continues to reach out and offer to help. She showed me all of the extra features that I really did not anticipate using and I am so glad she did.

    Pros

    I love the ease of implementation. The software automatically sent invites to the users to download the app. The form creator gives so many options to use forms already created or to create one of your own. The forms are simple and can be signed from a mobile phone. Signatures are critical for documentation of training, write ups, injury reports etc.

    Cons

    Unless a user purchases the expert version there are limits to the number of jobsites you can use GPS tracking on. With the level that we have we are limited to 10 jobs. I would be much happier with the ability to have 15 to 20 without having to upgrade. We are working with the limits of 10 for now because there really is a large jump in price.

    Response from Connecteam

    Amazing review, Karen! Thank you so much!

    It's great to hear Connecteam helps you better manage your business and team, save time, and automate day-to-day workflows.

    As for the capabilities you're looking to have in your plan without upgrading again, the best would be to communicate that to your Customer Success Manager at Connecteam and ask if there's something that can be done to help :)

    Thanks again for your positive detailed review!!

    Maddy J.
    Overall rating
    • Industry: Retail
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Highly Recommend, this program can grow with you and for you.

    Reviewed on 12/05/2022

    Overall the Connecteam team was very helpful. We took a lot of time before deciding to invest our...

    Overall the Connecteam team was very helpful. We took a lot of time before deciding to invest our time into this software to take it company wide. We had several zoom calls and emails back and forth asking questions about the features we required. Most of these features were included, in the process, or on the list to be added which we really liked.

    Pros

    Once you get the hang of navigating the software, learning what does what and what affects what, it makes scheduling and timeclock tracking efficient. It does take some time getting used to (as does learning any new system) but overall, we are happy with how it has made payroll and scheduling more uniform for our company.

    Cons

    The most common issue we run into is the Kiosk app. Some users refuse to use the app on their phone (perfectly fine with us, we give all employees the option). When they use the kiosk, we have glitches every now and then that are very difficult to duplicate to therefore get assistance. We are certain some errors are a mix of the tablet fault and Kiosk faults. The Kiosk is used everyday at several locations.

    Response from Connecteam

    Thank you so much for recommending Connecteam, Maddy!

    It's great to hear you are able to grow and scale with Connecteam and find it useful and easy to use.

    As for technical issues with the Kiosk app, our team always tries to help and resolve issues when needed, but as you mentioned, if they are hard to replicate and don't always happen, it is more difficult to understand what to fix :)

    That said, stability improvements that are being released regularly may be helpful! Either way, we're always here to help with anything, so please don't hesitate to reach out!

    Thanks again for your review :)

    Showing 5 reviews of 152 Read all reviews

    Connecteam FAQs

    Below are some frequently asked questions for Connecteam.

    Connecteam offers the following pricing plans:

    Basic - $47/month or $39/month (billed annually) Advanced - $95/month - or $79/month (billed annually) Expert - $191/month - or $159/month (billed annually)

    Connecteam has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Connecteam supports the following languages:

    Arabic, Chinese, Danish, Dutch, English, French, German, Greek, Italian, Portuguese, Russian, Spanish, Swedish

    Connecteam supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Connecteam integrates with the following applications:

    Google Calendar, Gusto, QuickBooks Payroll

    Connecteam offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Connecteam.