Connecteam

Name: Connecteam
Rating: 4.764350453172206 (331 reviews)

Connecteam

4.8 (331)

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About Connecteam

Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).
Connecteam is trusted by over 50,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!

Pricing starting from:

US$29.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Key benefits of Connecteam

Enhance internal communication with robust engagement and communication features like surveys, chat, live polls, and more

Leading GPS empowered time clock to enhance payroll, timesheet management and more

Save time planning, managing and oversee execution of your schedule with templates, in-shift tasks, status updates, a messaging board and more

Avoid the back and forth hassle by switching to a mobile task management solution

Go paperless and automate daily procedures with Connecteam’s mobile-first checklist and forms platform

Build a fully customizable app to manage employee onboarding and training, share course resources, document libraries, safety manuals, create quizzes, policy guides and more

Typical Customers

Freelancers
Small Businesses (2-50)
Mid-size Companies (51-500)
Large enterprises (500 and more)

Deployment

Cloud-based
On-premise

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 218 others

Supported Languages

Arabic, Chinese, Croatian, Danish, Dutch and 13 others

Pricing starting from:

US$29.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Images

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Features

Total features of Connecteam: 365

360 Degree Feedback
@mentions
API
Absence Management
Access Controls/Permissions
Accounting Integration
Action Management
Activity Dashboard

Activity Tracking
Activity/News Feed
Ad hoc Reporting
Add & Edit Photos
Address Book
Alerts/Escalation
Alerts/Notifications
Appointment Management

Appointment Scheduling
Approval Process Control
Approval Workflow
Archiving & Retention
Assessment Management
Asset Tracking
Assignment Management
Asynchronous Learning

Attendance Management
Attendance Tracking
Audio/Video Messaging
Audit Management
Audit Trail
Automated Scheduling
Automatic Time Capture
Availability Management

Benchmarking
Benefits Management
Billable & Non-Billable Hours
Biometric Recognition
Bite-Sized Learning
Blended Learning
Brainstorming
Built-in Course Authoring

Built-in LMS
Business Process Automation
Calendar Management
Calendar Sync
Candidate Management
Capacity Planning
Care Plan Management
Catalogue Management

Categorisation/Grouping
Certification & Licensing
Chat/Messaging
Checklists
Class Scheduling
Clock In/Out
Collaboration Tools
Comment Library

Commenting/Notes
Commercial Inspections
Communication Management
Compliance Management
Compliance Tracking
Conditional Logic
Configurable Workflow
Configuration Management

Contact Database
Contact Management
Content Library
Content Management
Content Sharing
Convert to PDF
Corporate/Business
Course Authoring

Course Library
Course Management
Course Publishing
Course Tracking
Customer Database
Customisable Branding
Customisable Forms
Customisable Questions

Customisable Reports
Customisable Templates
Customizable Fields
Dashboard
Data Capture and Transfer
Data Import/Export
Data Synchronisation
Deadline Management

Digital Signage
Digital Signature
Directory Listing Management
Discussions/Forums
Dispatch Management
Document Capture
Document Management
Document Review

Document Storage
Drag & Drop
Drag & Drop Editor
Driver Management
Electronic Forms
Electronic Signature
Employee Activity Monitoring
Employee Communities

Employee Database
Employee Directory
Employee Engagement Software
Employee Handbook
Employee Management
Employee Onboarding
Employee Photos
Employee Portal

Employee Profiles
Employee Recognition
Employee Reward Programs
Employee Scheduling
Employee Self Service
Employee Time Tracking
Employee Training
Engagement Tracking

Equipment Management
Event Calendar
Event Management
Event Scheduling
FMLA Administration
Facility Asset Management
Facility Management
Facility Scheduling

Feedback Management
File Management
File Sharing
File Storage
Filtering
For Lawn Care
For Nonprofits
For Plumbing Industry

For Staffing Agencies
For Vacation Rentals
Forms Creation & Design
Forms Management
Front Desk Management
Fuel Tracking
Full Text Search
GPS

Gamification
Geofencing
Geographic Maps
Geolocation
Goal Management
Goal Setting/Tracking
Graphical Workflow Editor
Group Scheduling

HIPAA Compliant
HR Management
Historical Reporting
Home Health Care Management
Housekeeping Management
ISO Compliance
Ideation
Incident Management

Interactive Content
Interactive Learning
Inventory Control
Inventory Management
Inventory Tracking
Job Description Management
Job Management
Job Posting

Job Scheduling
Job Tracking
Knowledge Base Management
Knowledge Management
Labor Cost Reporting
Labor Management
Layout & Design
Learner Portal

Learning & Development
Learning Management
Learning Paths/Tracks
Leave Policy Management
Leave Tracking
Live Chat
Live Driver Tracking
Location Tracking

Maintenance Management
Maintenance Scheduling
Manager-to-Employee Recognition
Mass Notifications
Member Directory
Membership Management
Messaging
Mobile Access

Mobile Alerts
Mobile App
Mobile Interface
Mobile Learning
Mobile Signature Capture
Mobile Survey
Mobile Time Tracking
Monitoring

Multi-Channel Communication
Multi-Channel Distribution
Multi-Language
Multi-Location
Multi-Property
Multimedia Support
Multiple Billing Rates
Negative Feedback Management

Newsletter Management
No-Code
Offline Time Tracking
On Call Scheduling
Onboarding
Online Booking
Online Forums
Online Time Clock

Online Time Tracking Software
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting
Peer-to-Peer Recognition
Performance Appraisal
Performance Management

Performance Metrics
Personalisation
Physician Management
Planning Tools
Policy Management
PowerPoint Conversion
Pre-built Templates
Preventive Maintenance

Process/Workflow Automation
Productivity Analysis
Profile Change Approvals
Profile Visibility Controls
Progress Reports
Progress Tracking
Project Management
Project Time Tracking

Pulse Surveys
Punch card
Question Branching
Question Library
QuickBooks Integration
Quizzes
Randomisation
Read Receipts

Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Real-time Scheduling

Recipe Management
Recognition Tracking
Recurring Appointments
Recurring Tasks
Reminders
Remote Access/Control
Remote Monitoring & Management
Reporting & Statistics

Reporting/Analytics
Residential Inspections
Residential Properties
Resource Allocation
Resource Management
Resource Scheduling
Rewards Catalogue
Rewards Management

Rich Text Editor
Role-Based Permissions
Rules-Based Workflow
SCORM Compliance
SMS Messaging
Schedule Distribution
Scheduled Messaging
Scheduling

Scoring
Search/Filter
Secure Data Storage
Secure Login
Self Service Portal
Self-paced Learning
Service History
Shift Management

Shift Scheduling
Shift Swapping
Sick Leave Tracking
Single Property
Single Sign On
Skill Testing
Skills Assessment
Skills Tracking

Skip Logic
Social Learning
Social Recognition
Spreadsheet View
Staff Management
Status Tracking
Stock Management
Storyboarding

Student Portal
Sub-Task Management
Summary Reports
Supplier Management
Survey Builder
Survey/Poll Management
Surveys & Feedback
Synchronous Learning

Tagging
Task Board View
Task Editing
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging

Task/Project Tracking
Team Calendars
Technician Management
Template Management
Templates
Territory Management
Test/Quiz Creation
Tests/Assessments

Text Editing
Third-Party Integrations
Time & Attendance
Time & Expense Tracking
Time Clock
Time Off Management
Time Off Requests
Time Tracking

Time Tracking by Client
Timesheet Management
To-Do List
Touch Screen
Training Administration
Training Management
Transcripts/Chat History
Transportation Management

Trend Analysis
Unified Directory
Usage Tracking/Analytics
User Management
Vacation/Leave Tracking
Variable Workforce
Vehicle Tracking
Vendor Management

Video Management
Virtual Keyboard
Visual Analytics
Visual Notifications
WYSIWYG Editor
Waitstaff Management
Web Forms
Web Notifications

Wiki
Work Order Management
Workflow Configuration
Workflow Management
eCards

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4.6

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Reviews

Overall rating

4.8 /5

(331)

Value for Money

4.7/5

Features

4.6/5

Ease of Use

4.7/5

Customer Support

4.9/5

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Showing 5 reviews of 331 Read all reviews

Showing 5 reviews of 331

Ezéchiel

Overall rating

Industry: Construction
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Avis connecteam

Reviewed on 10/10/2023

This is a great and awesome application that I highly recommend to everyone. I have no problem with...

This is a great and awesome application that I highly recommend to everyone. I have no problem with this software

Pros

This is a great and awesome application that I highly recommend to everyone. I have no problem with this software

Cons

the support service is very fast in resolving problems

Response from Connecteam

Thank you so much! We're glad to hear you find Connecteam valuable to your business :)

Andrew

Overall rating

Industry: Information Technology & Services
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 5.0 /10

Schoolhouse IT Review

Reviewed on 16/05/2023

Overall I am extremely satisfied with the app. We have been able to transfer several of our...

Overall I am extremely satisfied with the app. We have been able to transfer several of our processes to the app.

Pros

The ease of using the time clock has been extremely helpful. We have been transitioning from using Google Sheets for time tracking and paper records for expense reports. The Forms option for digital record keeping has made the expense reports very easy and exceptionally convenient.

Cons

Automatic break transitions from Paid to unpaid after a time threshold would be great.I have run into issues with the built in camera feature in Forms.Having a way to break out vacation time and Holiday time together into different categories of PTO would be nice.Having a log of changes made to the timesheets for visibility and accountability would be extremely helpful.Setting dates to automatically give paid Holidays would be very convenient.

Response from Connecteam

Thank you so much for your review!
We would be happy to address some of the things you've mentioned here: (1) In PTO, you can create policy types (i.e. categories) and under each of them you can create as many policies as you need with different names, rules, and assignees. (2) Under each timesheet, there are blue and orange dots that automatically explain what changes or edits have been made in that timesheet, by who, and when. If you refer to a general audit page for all edits in the timesheets, that's a great idea we'll pass forward to the product team. (3) Setting automated dates for holidays is on our roadmap already :)

As for the automated transition of breaks and an issue with the camera in Forms - did you contact us regarding these two? If not, please reach out to me personally at [email protected] so we can connect and help.

Thank you!

Sheree

Overall rating

Industry: Real Estate
Company size: 11–50 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 3.0 /10

Need to focus on PTO option

Reviewed on 26/01/2023

I keep all my emails. I have been told the same spill every time I ask for 2 years straight like...

I keep all my emails. I have been told the same spill every time I ask for 2 years straight like its a scripted answer. Just quit with excuses and get the PTO option

Pros

price I guess if I have to choose . but not a lot. same story different day

Cons

NO PTO option . I have begged for this to be implemented and keep getting told they are working on it. initially I was told they had it

Response from Connecteam

Thanks for your feedback.

While we have a planned roadmap for new releases, in most cases there are unexpected things that happen that need a higher prioritization, and the company needs to make decisions that may affect the ETA of certain features, which may also make some people unhappy. We understand that.

We have no intention of promising customers things that will not happen. It has no value for us as a company and no value for our customers. But it doesn't change the fact that you feel like you were misled, and we apologize for that.

The PTO option is a big one and has been in the works for the past few months. We already had a live webinar about this feature and we've demonstrated it to customers and gathered feedback.

In the next 10-14 days a BETA version is scheduled to be released to some customers that wanted to try the PTO first. If you wish to join that BETA, please email me at [email protected] and we'll add you to the BETA program.

Thanks,
Chen

Robert

Overall rating

Industry: Hospital & Health Care
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

I am damn fussy and this is the closest thing to perfect I have found

Reviewed on 08/08/2022

Terrific Software. Only spoke to support once, they responded within a few hours (and bear in mind...

Terrific Software. Only spoke to support once, they responded within a few hours (and bear in mind we are the other side of the globe form them) so very happy.
We were purchased a high tier of the product but not the top tier, about a month ago they stopped billing us as they announced it was to be free for under ten employees. However, this software is a great contributor to why we won't be under them employees for much longer.

Pros

Our entire business is based around scheduling, we send workers out into the field and their tasks and shift times are liable to change with no warning. I sit at the desktop app in the middle of all the action and my team use their mobile phones to update me constantly.
Lots of software does that, such as Deputy etc, but I liked the ease of scheduling. One you adapt the language (for us "job" = client and "user" = team member so it's pretty easy) It's excellent at long range repeated scheduling, and then altering the schedule on an hurly basis as things unfold.

Cons

There's a little bit on going in and out of the Job Scheduling and Time Clock areas, would love to be able to see both simultaneous of link them e.g. click on a past shift in Scheduling and go straight into any shift change requests for it that exist, but other than that, not much!

Alternatives Considered

Deputy and BrightHR

Reasons for Choosing Connecteam

Deputy involves a lot of cut and pasting to repeat shifts. Got right up my nose. I have heard that has been addressed since.

Switched From

Deputy

Reasons for Switching to Connecteam

we had an opportunity to move to BrightHR but I assessed the scheduling as being quite inferior to Connecteam, which is the same reason we moved on from Deputy

Response from Connecteam

Thank you so much for your detailed review, Robert!

We appreciate your support and feedback and already forwarded it to our Product teams :)

Thanks again!

Sarah

Overall rating

Industry: Health, Wellness & Fitness
Company size: 11–50 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

ConnectTeam helped us transition from a handful of productivity apps to ONE.

Reviewed on 22/08/2021

We are very satisfied with the app, as well as the service! Thank you for helping us work through...

We are very satisfied with the app, as well as the service! Thank you for helping us work through the initial transition and we appreciate your team's attention to detail. Our staff have adapted to using the app with incredible ease and we are looking forward to using this as a tool moving forward.

Pros

The user-end is designed for mobile use, so it's super convenient and easy to use your personal mobile device to stay connected with the team. There are so many time-saving features available that take advantage of the tools we already have on hand and make an impact on our daily operations. The mobile app is clear, looks great, and even incorporated our logo into the initialization window. Very professional.

Cons

Our previous scheduling software had quite a bit more clarity and control over schedule creation, shift swapping, time-off requests, and general management. ConnectTeam has a functional scheduling feature, which is honestly better than some of the other apps out there, but this aspect could use some improvement. As with any good app company, they have assured me they are continuing to develop this feature and will release any improvements in an update.

Alternatives Considered

Deputy, Factorial and Homebase

Reasons for Choosing Connecteam

We needed an app with a reliable notification system to ensure our team was on the same page. Having one app for an abundance of functions was helpful so we could consolidate our resources, saving us time and money.

Switched From

Google Chat, Google Drive, When I Work, Slack, ClickUp and Google Sheets

Reasons for Switching to Connecteam

ConnectTeam had more features that were useful to our operations and the pricepoint was within our budget.

Response from Connecteam

Sarah, you're amazing :)

Thank you so much for taking the time to write such a detailed review, and share with others about your positive Connecteam experience.

At Connecteam, we do nothing else but building a product that helps companies manage their remote teams easily and efficiently, so as always, you can expect improvements coming out on a regular basis :)

It's really great that you were able to combine so many other softwares into one and become more productive as a company.

Thanks again, and please make sure to reach out to our team for more feedback and things you'd like to see in Connecteam :)

Showing 5 reviews of 331 Read all reviews

Connecteam FAQs

Below are some frequently asked questions for Connecteam.

Q. What type of pricing plans does Connecteam offer?

Connecteam offers the following pricing plans:

Starting from: US$29.00/month View Pricing Plans
Pricing model: Free Version, Subscription
Free Trial: Available

Basic - from $29/month (billed annually) or $35/month (billed monthly) Advanced - from $49/month (billed annually) or $59/month (billed monthly) Expert - from $99/month (billed annually) or $119/month (billed monthly)

Q. Who are the typical users of Connecteam?

Connecteam has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Q. What languages does Connecteam support?

Connecteam supports the following languages:

Arabic, Chinese, Croatian, Danish, Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish

Q. Does Connecteam support mobile devices?

Connecteam supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Q. What other apps does Connecteam integrate with?

Connecteam integrates with the following applications:

Google Calendar, Gusto, Paychex Flex, QuickBooks Payroll, Xero, Zapier

Q. What level of support does Connecteam offer?

Connecteam offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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