---
description: Learn how Cross-CX can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Cross-CX.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cross-CX Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Cross-CX](/software/105493/cross-crm)

# Cross-CX

Canonical: https://www.getapp.co.uk/software/105493/cross-crm

> Cross CRM enables direct connectivity to CRM \& contact center platforms, facilitating the reporting and media monitoring of interactions across various channels
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Cross-CX

 Cross CRM enables users to connect all CRM tools across all communication channels with real-time data access.

 Users are able to automate data extracts for integration to third-party applications and apply filters, custom views, and more.

 Cross CRM provides all the KPIs necessary for achieving precise control over customer relationships, quality, satisfaction, and more.

 Users can follow-up with agents by posting corrective actions, keeping progress files, and following performance and debriefs.

 The system is NF345-ready with assessment grids that match any style including ISO, and scoring criteria.

## About the vendor

- **Company**: CUSTOMER SQUARE
- **Location**: PARIS, France
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$45.00
- **Pricing model**: Per Feature
- **Pricing Details**: Contact Customer Square for detailed pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Spanish
- **Available Countries**: France

## Features

- API
- Alerts/Notifications
- CRM
- Call Centre Management
- Campaign Management
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Reports
- Dashboard
- Data Import/Export
- Data Visualisation
- Email Management
- Engagement Tracking
- Feedback Management
- Interaction Tracking

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Alternatives

1. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1755 reviews)
2. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)
3. [Genesys Cloud CX](https://www.getapp.co.uk/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
4. [Convoso](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
5. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4076 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/105493/cross-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/cross-crm/> |
| en-AE | <https://www.getapp.ae/software/105493/cross-crm> |
| en-AU | <https://www.getapp.com.au/software/105493/cross-crm> |
| en-CA | <https://www.getapp.ca/software/105493/cross-crm> |
| en-GB | <https://www.getapp.co.uk/software/105493/cross-crm> |
| en-IE | <https://www.getapp.ie/software/105493/cross-crm> |
| en-NZ | <https://www.getapp.co.nz/software/105493/cross-crm> |
| en-SG | <https://www.getapp.sg/software/105493/cross-crm> |
| en-ZA | <https://www.getapp.za.com/software/105493/cross-crm> |
| fr | <https://www.getapp.fr/software/105493/cross-crm> |
| fr-BE | <https://fr.getapp.be/software/105493/cross-crm> |
| fr-CA | <https://fr.getapp.ca/software/105493/cross-crm> |

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