About CAKE POS
CAKE built its Point of Sale to meet the demands of Quick & Full Service restaurants. It’s simple, intuitive, and cost-friendly.
Easily handle peak QSR rush hours with line busting OrderPads that control the flow of traffic. Fast, error-free ordering means guests get their seats, eats, and receipts faster - and leave satisfied by superior service. Customer facing display empower guests to pay, tip, and sign from their screen while employees keep working.
Upgrade your FSR to take orders and payments table-side with mobile OrderPads that send error-free info to the kitchen instantly. Supercharge your POS with rich Guest Manager profiles and automatic table status updates for your hosts. Customize menus on-the-fly to encourage fresh flavors, and automated inventory tracking ensures fresh ingredients.
CAKE makes it easy and at a fraction of the cost.
Pricing starting from:
US$69.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CAKE POS
Key benefits of CAKE POS
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
US$69.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CAKE POS
Images
Features
Total features of CAKE POS: 50
Alternatives
Toast POS
Square Point of Sale
Clover
Aloha EPOS
Reviews
Already have CAKE POS?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of CAKE
Reviewed on 08/06/2020
I enjoy that there is 24/7 customer support with any issues. (love the new text feature)
I enjoy that there is 24/7 customer support with any issues. (love the new text feature)
Pros
I like that I can access it anywhere remotely to make changes, add menu items, and view sales.
Cons
I don't like the new update. I feel the original version is easier to use.
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CAKE is simply the BEST
Reviewed on 28/09/2021
A++++++++++++++++++ System and customer service!!!
A++++++++++++++++++ System and customer service!!!
Pros
The accessibility, functionality, storage and speed of the system in general. THE SEARCH BAR OMG!!!!
Cons
The chip readers inconsistency. The inability to be able split items more than 1 in a time.
Reasons for Choosing CAKE POS
Honestly... The tipping point was the card fee. But since then it has been awesome. Why we are staying put!!!Reasons for Switching to CAKE POS
Everything said in the comments before- Industry: Restaurants
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cake(MadMobile) POS Review
Reviewed on 17/05/2022
Very solid, they have earned my respect and trust. I have appreciated the help getting everything...
Very solid, they have earned my respect and trust. I have appreciated the help getting everything going and the simplicity that the software provides.
Pros
Cake is an easy software to understand and use. Compared to Toast or Square the setup is straightforward, the interface is clean and the POS equipment is very high quality. Reports are instantly available, customer service is top-notch, and transactions are smooth and hassle free.
Cons
Customizing the online ordering screen as well as the second screen for the POS. Both are very limited and don't allow me to alter font, or layout/style. I'd like to represent my image better and I can't do that if I can't alter the fonts and add graphics.
Reasons for Switching to CAKE POS
Superior equipment(POS), easier setup, and maintenance.- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not ready for Prime Time. Crashes when you need it most.
Reviewed on 28/08/2017
I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all...
I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all the time, we could benefit from not having the servers leave the floor to put orders in and run credit cards, but since they are constantly crashing, we don't have that benefit.
Pros
Easy to use interface.
Order Pads should allow servers to spend more time on the floor
Inexpensive POS System.
Cons
It doesn't work when we need it to. We've been trying to get the issues resolved via Cake Support and Sysco Management for more than 8 months. It isn't getting any better. As soon as the dining room gets busy the Order Pad Apps crashes. All of our servers need to have paper and pencil ready at all times to complete their orders and stand in line at the terminal to enter them every rush. It seldom happens when we are slow. Orders get lost during entry causing double work to recover the in flight order, after printing in the kitchen causing them not to be charged on the customer's bill, and customer credit cards have been double billed as a result of Order Pad disconnects. We are spending hours with Cake Support that we should be spending working our business. We have to keep 1 person available to capture trouble shooting information for Cake Support during our rushes when (not if) the Order Pads go down. Cake Support is always busy, but will eventually call back. When they do, they aren't very knowledgeable with troubleshooting, they don't seem to be trained to go any deeper than the Cake University screens. The cheap price of the Cake system has become a huge expense in manpower and wasted time in our restaurant.
Response from CAKE from Sysco
Your CAKE hardware is definitely not performing as designed. Our Customer Success Team has reached out to resolve your issue. Thank you for the honest feedback, we'll use it to create better products and support in the future.
- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great System...WORTH every penny!
Reviewed on 11/03/2022
CAKE is excellent. We've had great customer service when we had questions or issues...and our...
CAKE is excellent. We've had great customer service when we had questions or issues...and our software and hardware have worked GREAT for the past 4.5 years!
Pros
We love that each employee can easily enter and track orders, as well as clock in & out! That coupled with the awesome real-time reports available make this an unbeatable product!
Cons
We have a small frustration with how the POS screen aligns the option buttons in ordering windows. It takes us a few minutes to adjust after we change menu items, but is not a big issue.
Reasons for Switching to CAKE POS
It seemed to have all of the options we needed in one package, where everything else required additional programs, hardware or services.CAKE POS FAQs
Below are some frequently asked questions for CAKE POS.Q. What type of pricing plans does CAKE POS offer?
CAKE POS offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Not Available
CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order
Q. Who are the typical users of CAKE POS?
CAKE POS has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000
Q. What languages does CAKE POS support?
CAKE POS supports the following languages:
English
Q. Does CAKE POS support mobile devices?
CAKE POS supports the following devices:
iPad (Mobile)
Q. What other apps does CAKE POS integrate with?
CAKE POS integrates with the following applications:
7shifts, CAKE POS, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Xero
Q. What level of support does CAKE POS offer?
CAKE POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for CAKE POS.
