About CAKE POS
CAKE built its Point of Sale to meet the demands of Quick & Full Service restaurants. It’s simple, intuitive, and cost-friendly.
Easily handle peak QSR rush hours with line busting OrderPads that control the flow of traffic. Fast, error-free ordering means guests get their seats, eats, and receipts faster - and leave satisfied by superior service. Customer facing display empower guests to pay, tip, and sign from their screen while employees keep working.
Upgrade your FSR to take orders and payments table-side with mobile OrderPads that send error-free info to the kitchen instantly. Supercharge your POS with rich Guest Manager profiles and automatic table status updates for your hosts. Customize menus on-the-fly to encourage fresh flavors, and automated inventory tracking ensures fresh ingredients.
CAKE makes it easy and at a fraction of the cost.
Pricing starting from:
US$69.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CAKE POS
Key benefits of CAKE POS
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
US$69.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CAKE POS
Images
Features
Total features of CAKE POS: 45
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Cash Management
- Clock In / Out
- Credit Card Processing
- Customer Accounts
- Customer History
- Customisable Reports
- Data Import/Export
- Delivery Management
- Discount Management
- Electronic Payments
- Electronic Signature
- Employee Management
- For Restaurants
- Gift Card Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile Access
- Multi-Location
- Online Ordering
- Order Entry
- Order Management
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Sales Reports
- Sales Trend Analysis
- Separate Checks
- Split Checks
- Table Management
- Third Party Integrations
- Tips Management
Alternatives
Toast POS
Square Point of Sale
Clover
Aloha EPOS
Reviews
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- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of CAKE
Reviewed on 08/06/2020
I enjoy that there is 24/7 customer support with any issues. (love the new text feature)
I enjoy that there is 24/7 customer support with any issues. (love the new text feature)
Pros
I like that I can access it anywhere remotely to make changes, add menu items, and view sales.
Cons
I don't like the new update. I feel the original version is easier to use.
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Who Doesn't LOVE CAKE?
Reviewed on 30/03/2021
The data that CAKE provides me is incredibly valuable to our business. We love it!
The data that CAKE provides me is incredibly valuable to our business. We love it!
Pros
We don't spend any time on training new team members to use our POS System (CAKE). Seriously, it's so easy we show them a few features and they are running it like a pro on day one. That in it's self has saved us a ton of payroll we use to spend on training.
From a ownership perspective, we have four locations and I'm able to track them from my central office, Wonderful!
Cons
Negatives only fall on one piece of the equipment. The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
There are no other negatives about CAKE.
Reasons for Choosing CAKE POS
To provide my customers a better more efficient experience and to allow our team members an easy to use system that we as owners could easily track.Reasons for Switching to CAKE POS
Cake seemed to have a more durable product. The biggest reason was....When I spoke with all the sales staff from the different companies the CAKE representatives were the only ones that never talked negatively about their competitors. That let me know they didn't need to degrade the other guys, they had faith in the system they were selling. I now have the same faith in CAKE.- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We would choose CAKE all over again!
Reviewed on 09/12/2021
Love CAKE and we would choose this system all over again.
Love CAKE and we would choose this system all over again.
Pros
This software is so easy to use and the customer service is fantastic!
Cons
Can’t say that there is anything. Cake has it all
Reasons for Switching to CAKE POS
The ease of use, and all cake had to offer and their phenomenal customer service.- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
If you don't want features that will help your restaurant grow this is it.
Reviewed on 10/04/2021
Benefits - very few, its a processing and pos basic.
Issues - many, but do get resolved.
Features -...
Benefits - very few, its a processing and pos basic.
Issues - many, but do get resolved.
Features - literally almost nothing. you get basic reporting.
We switched to Toast.
Pros
Its useful that this POS offers 3 party features to install, to bad you gotta pay of them.
Reports are easy to understand, what comes in and what your taxes are.
Easy point of sale to use for your staff.
Cons
Alright after 2+ years of using Cake here it is for you guys.
1. On the phone with customer service probably 4 - 6 times a month. This is from reporting / dashboard issues, POS issues.
Reporting issues: about 2 times a month we have to call about some kind of labor reporting issue and takes the engineers around 1 to 4 days to fix. Note - same issue occurs, another day or so for engineers to fix.
Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues loading the reports to examine them. One time we were literally both waiting over 25 minutes for it to load.
As a restaurant one of the best reports you could have is when the system literally tells you the cost of EVERYTHING.
Ya, you won't be getting this with cake. Sure, you can add the cost of a single item to you (why even have this feature if it doesn't deduct it for you) but it wont deduct it for you at the end of the day. You'll have to do this on your own to figure out what it actually cost you.
Cake takes into account on recommendation that their customers give them, I think and thats at least what they say except their features are almost non-existent. No marketing, No rewards, very basic reporting.
Their hardware is super expensive, our kitchen printer stopped working and they quoted us like $450, I found it on amazon for $115.
Just remember the 2.50% + $.10 a swipe, will actually really be costing you 3.50%. I could go on but I'm limited on characte
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CAKE is simply the BEST
Reviewed on 28/09/2021
A++++++++++++++++++ System and customer service!!!
A++++++++++++++++++ System and customer service!!!
Pros
The accessibility, functionality, storage and speed of the system in general. THE SEARCH BAR OMG!!!!
Cons
The chip readers inconsistency. The inability to be able split items more than 1 in a time.
Reasons for Choosing CAKE POS
Honestly... The tipping point was the card fee. But since then it has been awesome. Why we are staying put!!!Reasons for Switching to CAKE POS
Everything said in the comments beforeCAKE POS FAQs
Below are some frequently asked questions for CAKE POS.Q. What type of pricing plans does CAKE POS offer?
CAKE POS offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Not Available
CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order
Q. Who are the typical users of CAKE POS?
CAKE POS has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000
Q. What languages does CAKE POS support?
CAKE POS supports the following languages:
English
Q. Does CAKE POS support mobile devices?
CAKE POS supports the following devices:
iPad (Mobile)
Q. What other apps does CAKE POS integrate with?
CAKE POS integrates with the following applications:
7shifts, CAKE POS, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Xero
Q. What level of support does CAKE POS offer?
CAKE POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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