About CAKE POS

The CAKE Point of Sale decreases lines, eliminates ordering mistakes, and builds earnings.

Restaurant staff can place orders, take contactless payments, and change menus on the fly through the central POS system.

-Durable, spill proof 15-inch display.
-Accept Apple Pay and Google Pay.
-Customize menu items, categories, and modifiers to optimize your menu.

As a system, the POS streamlines online ordering and curbside pickup, optimizes online reservations, and reports on real-time restaurant metrics to help you maximize your business.

-Eliminate third-party fees with direct integration online ordering.
-Perfect host operations and increase revenue with guest management.
-Access all your restaurant data from anywhere and 24/7 with the cloud-based system.

In addition, owners can expand their restaurant management system by adding tableside ordering or QR code payment functionality.

-Increase speed of service with tablets that enable servers to take orders and payments.
-Customer payment is more secure since their card never leaves their sight.
-QR codes printed directly on receipts give your restaurant a fast and touchless way to accept payments.


Key benefits of CAKE POS

Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system.

For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.

For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.

Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:

-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.

To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:

-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.


Images

CAKE POS Software - CAKE POS systems
CAKE POS Software - A dual-POS customer touch display means more customer privacy while employees stay hard at work.
CAKE POS Software - Quickly process payments tableside.
CAKE POS Software - Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
CAKE POS Software - CAKE POS floor map
CAKE POS Software - CAKE POS payments
View 8 more
CAKE POS video
CAKE POS video
CAKE POS Software - CAKE POS systems
CAKE POS Software - A dual-POS customer touch display means more customer privacy while employees stay hard at work.
CAKE POS Software - Quickly process payments tableside.
CAKE POS Software - Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
CAKE POS Software - CAKE POS floor map
CAKE POS Software - CAKE POS payments

Not sure about CAKE POS? Compare with a popular alternative

CAKE POS

4.6 (505)
VS.
Most reviewed

Starting Price

US$69.00
month
£79.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

107
110

Integrations

19
58

Ease of Use

4.7 (505)
4.1 (963)

Value for Money

4.5 (505)
3.9 (963)

Customer Service

4.6 (505)
4.0 (963)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(505)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.6/5

Already have CAKE POS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 505
Ed
Ed
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Affordable, Effective, and easy to use POS System

Reviewed on 27/06/2018

I got an affordable, and effective solution for my POS system needs. We all have found the menus...

I got an affordable, and effective solution for my POS system needs. We all have found the menus and programming to be easy

Pros

The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.

Cons

Can't use terminal when someone is using the manager functions on other terminal. There are some short delays in running reports at times.

Response from Mad Mobile

Thanks for your review, Ed! We are happy to hear that you are finding a lot of value and ease of use with your CAKE Point of Sale. We appreciate your feedback, I will pass this on to our Product Team. I know we are working on making a few improvements to reporting that will be coming out soon.

Amanda
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great System...WORTH every penny!

Reviewed on 11/03/2022

CAKE is excellent. We've had great customer service when we had questions or issues...and our...

CAKE is excellent. We've had great customer service when we had questions or issues...and our software and hardware have worked GREAT for the past 4.5 years!

Pros

We love that each employee can easily enter and track orders, as well as clock in & out! That coupled with the awesome real-time reports available make this an unbeatable product!

Cons

We have a small frustration with how the POS screen aligns the option buttons in ordering windows. It takes us a few minutes to adjust after we change menu items, but is not a big issue.

Alternatives Considered

Square Point of Sale, 1Breadcrumb and Toast POS

Reasons for Switching to CAKE POS

It seemed to have all of the options we needed in one package, where everything else required additional programs, hardware or services.
Dennis
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not ready for Prime Time. Crashes when you need it most.

Reviewed on 28/08/2017

I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all...

I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all the time, we could benefit from not having the servers leave the floor to put orders in and run credit cards, but since they are constantly crashing, we don't have that benefit.

Pros

Easy to use interface.
Order Pads should allow servers to spend more time on the floor
Inexpensive POS System.

Cons

It doesn't work when we need it to. We've been trying to get the issues resolved via Cake Support and Sysco Management for more than 8 months. It isn't getting any better. As soon as the dining room gets busy the Order Pad Apps crashes. All of our servers need to have paper and pencil ready at all times to complete their orders and stand in line at the terminal to enter them every rush. It seldom happens when we are slow. Orders get lost during entry causing double work to recover the in flight order, after printing in the kitchen causing them not to be charged on the customer's bill, and customer credit cards have been double billed as a result of Order Pad disconnects. We are spending hours with Cake Support that we should be spending working our business. We have to keep 1 person available to capture trouble shooting information for Cake Support during our rushes when (not if) the Order Pads go down. Cake Support is always busy, but will eventually call back. When they do, they aren't very knowledgeable with troubleshooting, they don't seem to be trained to go any deeper than the Cake University screens. The cheap price of the Cake system has become a huge expense in manpower and wasted time in our restaurant.

Response from Mad Mobile

Your CAKE hardware is definitely not performing as designed. Our Customer Success Team has reached out to resolve your issue. Thank you for the honest feedback, we'll use it to create better products and support in the future.

Barry
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hard to beat, I've used several systems.

Reviewed on 08/05/2020

Everyone that touches it learns it almost instantly. Programming it is almost as easy too.

Everyone that touches it learns it almost instantly. Programming it is almost as easy too.

Pros

Simple and covers all the bases. Cake has actually impressed customers! How often does a customer look at a cash register and think it's cool? Well, cake has, especially 4 years ago before everyone had an iPad. But we still get comments.

Cons

Can't put my logo on the receipts, would love to be able to shop for my own credit processing. I know that's not going to happen. But my logo on a receipt should be able to.

Alternatives Considered

Toast POS

Reasons for Choosing CAKE POS

Outdated, and they made me angry.

Reasons for Switching to CAKE POS

Simplicity, style, customer screen, price, and a unit that wasn't an iPad.
Aaron
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cake(MadMobile) POS Review

Reviewed on 17/05/2022

Very solid, they have earned my respect and trust. I have appreciated the help getting everything...

Very solid, they have earned my respect and trust. I have appreciated the help getting everything going and the simplicity that the software provides.

Pros

Cake is an easy software to understand and use. Compared to Toast or Square the setup is straightforward, the interface is clean and the POS equipment is very high quality. Reports are instantly available, customer service is top-notch, and transactions are smooth and hassle free.

Cons

Customizing the online ordering screen as well as the second screen for the POS. Both are very limited and don't allow me to alter font, or layout/style. I'd like to represent my image better and I can't do that if I can't alter the fonts and add graphics.

Alternatives Considered

Square Payroll, eHopper and Toast POS

Reasons for Switching to CAKE POS

Superior equipment(POS), easier setup, and maintenance.
Showing 5 reviews of 505 Read all reviews

CAKE POS FAQs

Below are some frequently asked questions for CAKE POS.

CAKE POS offers the following pricing plans:

  • Starting from: US$69.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, Commision free

CAKE POS has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

CAKE POS supports the following languages:

English

CAKE POS supports the following devices:

iPad (Mobile)

CAKE POS integrates with the following applications:

7shifts, CheckMate, CheddrSuite, DolceClock, DoorDash, FreedomPay, NCR Aloha, ORCA, Olo, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Samsung Pay, Simphony POS, Spendgo, Worldpay, Xero, eCard

CAKE POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CAKE POS.