CAKE POS
About CAKE POS
The CAKE Point of Sale decreases lines, eliminates ordering mistakes, and builds earnings.
Restaurant staff can place orders, take contactless payments, and change menus on the fly through the central POS system.
-Durable, spill proof 15-inch display.
-Accept Apple Pay and Google Pay.
-Customize menu items, categories, and modifiers to optimize your menu.
As a system, the POS streamlines online ordering and curbside pickup, optimizes online reservations, and reports on real-time restaurant metrics to help you maximize your business.
-Eliminate third-party fees with direct integration online ordering.
-Perfect host operations and increase revenue with guest management.
-Access all your restaurant data from anywhere and 24/7 with the cloud-based system.
In addition, owners can expand their restaurant management system by adding tableside ordering or QR code payment functionality.
-Increase speed of service with tablets that enable servers to take orders and payments.
-Customer payment is more secure since their card never leaves their sight.
-QR codes printed directly on receipts give your restaurant a fast and touchless way to accept payments.
Key benefits of CAKE POS
Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system.
For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.
For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.
Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:
-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.
To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:
-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.
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Reviews
Already have CAKE POS?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Consumer Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It's a cakewalk
Reviewed on 15/06/2023
My overall experience has bene good with Cake POS because it eases my business.
My overall experience has bene good with Cake POS because it eases my business.
Pros
For a non-tech user, it is a cakewalk for it is easy to install. No high-end tech-knowledge is required.
Cons
One thing that I would like to highlight is its customer service which sometimes seems missing.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CAKE POS - a good choice
Reviewed on 16/11/2023
Very positive. The customer representatives you get when help is needed are excellent and patient....
Very positive. The customer representatives you get when help is needed are excellent and patient. All I've spoken with have restaurant experience and understand the industry to provide excellent advice, encouragement, and support. Today I spoke with Robert. He was able to help me solve a problem that was not technical in nature, but drew on his expertise in the business and his knowledge of food costs.
Pros
The easy of function for my servers and bartenders.
Cons
Some difficulty with our third POS that we move from the outdoor cantina to our inside space for colder months. Hard to keep one monitor as primary and two as client. Often, 2 are listed as the main POS and one client causing the order pads to initialized over and over.
Response from Mad Mobile
Hi Ann,
Thanks for taking the time to write a review!
CAKE POS Team
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrendous customer support
Reviewed on 11/01/2024
Terrible, have had to call several times for them to complete simple task and still not done after...
Terrible, have had to call several times for them to complete simple task and still not done after a week.
Pros
Employees have stated that the system is user friendly.
However if you do have any issues customer support is a nightmare !
Cons
Customer service is the absolute worst !
I’ve been trying to change ownership for over a week and still haven’t succeeded.
Response from Mad Mobile
Hi Travis,
So sorry you had trouble connecting with our support team. Sounds like the frustrating game of phone tag is over, but please reach out if you need anything else.
Thanks!
CAKE POS Team
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great customer service
Reviewed on 13/10/2023
It is a good system, well supported by your representatives like [sensitive content hidden]
.
It is a good system, well supported by your representatives like [sensitive content hidden]
.
Pros
The 24 hour customer service. Your representatives like [sensitive content hidden]
, go the extra mile to help with any problems that occur. This gives me peace of mind and helps me deal with other issues.
Cons
Things seem to change in the menu when I have not changed them.
Alternatives Considered
Notepad++Reasons for Choosing CAKE POS
To be able to have POS.Switched From
Heartland RestaurantResponse from Mad Mobile
Thank you for the 5-star review! We appreciate your continued support. Please reach out if you have any questions or concerns!
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Long Time CAKE User
Reviewed on 11/10/2023
All in all, Cake is my preferred POS. I've chosen CAKE over Toast and other legacy systems.
All in all, Cake is my preferred POS. I've chosen CAKE over Toast and other legacy systems.
Pros
Easy to use interface, quality equipment, software has come a long way since I starting using in 2015
Cons
3rd party integrations (Grubhub, Doordash, scheduling/timeclocking, Rippling) Would like to add pictures, better table layout formatting
Response from Mad Mobile
Thank you for your continued support since 2015. We will continue to push our product to the next level and add new offerings for integrations when available. As always, please reach out with any questions or concerns!
CAKE POS FAQs
Below are some frequently asked questions for CAKE POS.Q. What type of pricing plans does CAKE POS offer?
CAKE POS offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Not Available
CAKE POS is available across three pricing tiers: Essentials - $69/month Plus - $125/month Pro - $295/month
Q. Who are the typical users of CAKE POS?
CAKE POS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CAKE POS support?
CAKE POS supports the following languages:
English
Q. Does CAKE POS support mobile devices?
CAKE POS supports the following devices:
iPad (Mobile)
Q. What other apps does CAKE POS integrate with?
CAKE POS integrates with the following applications:
7shifts, CheddrSuite, DolceClock, DoorDash, FreedomPay, ORCA, Olo, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Samsung Pay, Simphony POS, Spendgo, Worldpay for Enterprise, Xero, eCard
Q. What level of support does CAKE POS offer?
CAKE POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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