--- description: Learn how Microsoft Teams can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Microsoft Teams. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Microsoft Teams Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Microsoft Teams](/software/105615/microsoft-teams) # Microsoft Teams Canonical: https://www.getapp.co.uk/software/105615/microsoft-teams Page: 1 / 437\ Next: [Next page](https://www.getapp.co.uk/software/105615/microsoft-teams?page=2) > Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice \& video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution. > > Verdict: Rated **4.5/5** by 10892 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Microsoft Teams Skype for Business is integrated with Teams, allowing users to make voice and video conference calls. Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app. The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services. All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 10892 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: £3.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agenda Management - Alerts/Notifications - Annotations - Application Management - Assignment Management - Audio Capture - Auto Framing - Automatic Transcription - Availability Indicator - Backup and Recovery - CRM - Calendar Management - Call Conferencing - Call Routing - Call Transfer ## Integrations (24 total) - Asana - Dynamics 365 - GitHub - Google Calendar - Hootsuite - Intercom - Jira - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft Power BI - Microsoft PowerPoint - Microsoft SharePoint ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software) ## Related Categories - [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software) - [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software) - [Unified Communications Software](https://www.getapp.co.uk/directory/599/unified-communications/software) - [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software) - [Web Conferencing Software](https://www.getapp.co.uk/directory/110/web-conferencing/software) ## Alternatives 1. [Zoom Workplace](https://www.getapp.co.uk/software/111633/zoom) — 4.6/5 (14498 reviews) 2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17435 reviews) 3. [Google Meet](https://www.getapp.co.uk/software/121823/google-hangouts) — 4.5/5 (12063 reviews) 4. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24019 reviews) 5. [GoTo Meeting](https://www.getapp.co.uk/software/20464/gotomeeting) — 4.4/5 (11524 reviews) ## Reviews ### "Professional / Balanced" — 5.0/5 > **PatJohn** | *23 January 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Its ability to centralize communication, collaboration, and file sharing in one place. Teams made it easy to move seamlessly between chat, video meetings, document collaboration, and integrations with Microsoft 365 tools like OneDrive, SharePoint, and Outlook. That reduced context-switching, improved transparency, and helped teams stay aligned especially in remote or cross-functional environments. > > **Cons**: As Teams grows with more channels, chats, and integrations, it can become noisy and overwhelming if not well-governed. Important messages can get buried without clear norms around channel usage, notifications, and file organization. It works best when teams establish structure and communication guidelines early. If you want a more technical, more user-experience, or more leadership-aware version (e.g., showing how you mitigated this as a pro), I can sharpen it in one line. > > Overall, my experience with Microsoft Teams has been very positive. It’s a powerful collaboration platform that brings together communication, meetings, file sharing, and Microsoft 365 tools in one centralized workspace. I’ve used it extensively for cross-functional collaboration, remote meetings, project coordination, and document co-authoring. When paired with clear communication norms and thoughtful channel organization, Teams significantly improves efficiency, transparency, and team alignment—especially in remote or hybrid environments. ----- ### "Instant Team Communication" — 5.0/5 > **Emma** | *25 January 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Microsoft Teams offers great value of money as it is included in part of the Microsoft package. It is essential for team communication, in instant messaging, video calls, calls, and online meetings. It is easy and simple to use, and can be used by many individuals and businesses, it is widely used. You can set up channels to improve team collaboration and project management, share files and words quickly. It has a very good search function to find older items. I have an in-built landline which is very useful when working remotely. It identifies any unread meeting or other chats so you can easily navigate and find and read them. It has integrated calendars, OneDrive, apps and co-pilot. You can customize your background and other features giving customisation options. > > **Cons**: Occasionally Microsoft Teams suffers when there is poor internet connection, but this can be fixed by turning off cameras. It offers an option to give call quality feedback and it feels like they are constantly improving. > > My overall experience with Microsoft Teams has been positive. By using Teams as a central platform, communication within an organisation can be streamlined, and having fewer applications running helps improve system performance and reduce storage usage. ----- ### "Teams - its a mixed bag" — 3.0/5 > **Josh** | *27 February 2026* | Religious Institutions | Recommendation rating: 5.0/10 > > **Pros**: It's a place to collaborate and share different aspects of projects. Chat beats e-mail threads every time, reactions help keep things clean. Overall its a good value included within our Microsoft 365 licensing. > > **Cons**: It has been a pain to get people to use it, as it doesn't have a natural feel for most of our users. Also hate that the interface keeps getting tweaked and changed, making it hard to keep users trained-its a bit like Walmart rearranging the store every month. > > Its a mixed bag, I want to see it adopted and used more frequently, but I also see the pain points and challenges in getting e-mail heavy users to switch over ----- ### "I love Microsoft Teams\!" — 5.0/5 > **Summer** | *5 January 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: I like how Microsoft Teams collaborates with Outlook calendar and OneDrive. It helps keep all documents and tasks organized and easily accessible. I love being able to send out meeting notifications and reminders. > > **Cons**: At this point, I have no complaints about Microsoft Teams. I have really enjoyed using it daily for both personal and business use. > > I have used Microsoft Teams for several years. It has made group meetings, collaboration, and sharing more efficient and less time-consuming. The system is very straightforward and easy to use making it a great tool for a large variety of people. I would recommend\! ----- ### "Even with some small drawbacks, it's still the best all-in-one solution" — 5.0/5 > **Matt** | *22 January 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Have a solid video meeting solution and a solid instant messaging solution all in one is definitely the best parts of Teams. I'd give both of those an 8/10 on their own, but together they'd get a 9.5/10. > > **Cons**: My only complaint about the video meeting part is that Microsoft still doesn't let you choose the quality level of your outgoing video feed. Zoom has had this for a while. I've spent time and money on my work-from-home setup with a nice 4k webcam and 1 gig fiber, but I'm at the mercy of Teams to decide how much compression it wants to add to my video feed, and it differs each day. > > I've been using Teams for almost a decade now. It has gotten MUCH better since the beginning. I've tried a few other platforms along the way. Some outshined Teams with what they did, while others were way worse(Cisco). None of them offered as good of an all-in-one solution as Teams does. Especially if you're company is already on the other Microsoft platforms. ----- Page: 1 / 437\ Next: [Next page](https://www.getapp.co.uk/software/105615/microsoft-teams?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/105615/microsoft-teams) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data