Online donation management built on Microsoft Dynamics CRM
4.1/5 (9 reviews)Sparkrock is a comprehensive, cloud-enabled solution that helps nonprofits and human services organizations (Operating Budget $8M+) manage their finance and accounting, human resources and payroll, case management, and donor and fundraising. As a Microsoft partner, we draw from 14 years of industry-leading expertise to provide unparalleled quality in our products and services.
We promise to help you serve more people with less effort, stress, and expenses.
Key Benefits:
- Everything in one solution
- Integration between all products
- Secure, compliant, and reduced risk
- Customizable reports for different stakeholders
- Single UI tailored for each user
- Access anywhere, anytime
- Reduced IT dependence"
Pros
The flexibility of the product. The ability to use as much or as little as you want. The opportunity to expand as funds become available. The use of dimensions enables specific reporting requirements. The software is a Microsoft product so information is easily transferred to other Microsoft products. The introduction of a "search" function in recent upgrades is a simple function that I use almost everyday.
Cons
The accounts payable g/l batch report and sales invoice when originally printed cut off fields and customization's where necessary before they could be used.
Great product. Great company. Would highly recommend.
Pros
This product is extremely user friendly and easy to navigate. The option of going paperless is fantastic (all AP invoices can be attached electronically). When you encounter an issue, the response from customer service is quick. The entire Sparkrock staff is extremely friendly and they are passionate about their product. They work with you to ensure an easy transition/upgrade.
Cons
They offer training videos in the customer support center but some are not thorough enough. I hope they release a tips and tricks for AP
I am currently working on creating reports for each of our programs/funders as required both in Sparkrock and in Jet Reports. I have asked about this previously, but have not been given an answer. It would useful for the program to have saved report settings so the date/dimensions/filters do not have to be applied every single time.
Pros
I generally just work with A/P, but I do like how the support documentation is easily available. I no longer have to go through paper files to find things.
Cons
I notice that new users struggle to use the program when they first start. It's not as intuitive as I would like it to be.
Pros
General ledger entries can be set up to include Ministry of Education expense categories and objects. This allows for quick confirmation of where expenses will be reported when viewing these entries. Very happy with their customer service.
Cons
The WebApps has some functionality that isn't a perfect fit for us, and we've had to make some changes to adjust to what functionality exists.
Logging a support ticket is very easy and the response time is very quick.
Pros
The import feature verifying dim coms for our payroll journal entries is a great tool. This prevents invalid dimension combinations from being posted, thus eliminating the need for reallocating journal entries. This ensures that we have accurate reporting for the Ministry.
-FINANCE MANAGEMENT: A solution that works the way you do. Our all-in-one solution offers flexible and robust capabilities to help your organization increase transparency and reduce risk.
-WORKFORCE MANAGEMENT: your employees are on the front-line delivering services to your clients. Our tools enable them to be more productive on the go and help you manage them more effectively.
-CASE MANAGEMENT: With the demand for social services increasing, Our tools give you the critical information you need to ensure the highest quality of care and program delivery.
-DONOR MANAGEMENT: Our donor management solution provides you With A complete view of all donor activities, and helps you increase donors, boost retention, convert constituents, and improve fundraising effectiveness."
Below are some frequently asked questions for Sparkrock.
Sparkrock offers the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Sparkrock offers the following features:
Sparkrock has the following typical customers:
Mid Size Business, Non Profit, Public Administrations
Sparkrock supports the following languages:
English
Sparkrock has the following pricing plans:
Subscription
We do not have any information about what devices Sparkrock supports
Sparkrock integrates with the following applications:
Gmail, Microsoft Dynamics CRM, Microsoft Excel, Microsoft Outlook, Office 365
Sparkrock offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials
My overall experience with Sparkrock has been positive. There have been challenges, and usually because I didn't listen to their advice. I have learned over the years to trust their judgement, while I know my organization best, they know the product and have been through many more implementations and upgrades than I have.