--- description: Learn how GuestSuites can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for GuestSuites. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: GuestSuites Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Campground Management Software](/directory/1039/campground-management/software) > [GuestSuites](/software/105701/guestsuites) # GuestSuites Canonical: https://www.getapp.co.uk/software/105701/guestsuites Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/105701/guestsuites?page=2) > Complete hotel management system. Includes Front Desk reservations, billing and credit card processing, 24/7 US based support \& service > > Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of GuestSuites Companies can increase bookings, and spend less time on the phone using the website booking engine to show availability and securely take bookings and inquiries. With GuestSuites, each guest has a unique open folio for additional charge postings, adjustments, and payments, that can be printed at any time. Users can create custom confirmation letters for guests, as well as print and email invoices or A/R statements directly from check out. The full service, touch-screen POS system provides complete integration with the front desk and enables users to post charges from gift shops, spas, restaurants, bars, and room service workstations. GuestSuites inventory and reporting features help organizations manage costs and profit by inventory, as well as track inventory usage by date. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: TCS Hotel Software - **Location**: Naples, US - **Founded**: 1986 ## Commercial Context - **Starting Price**: US$150.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact TCS Systems for detailed pricing information. - **Target Audience**: 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Bahamas, Belize, Canada, Dominican Republic, Jamaica, Puerto Rico, US Virgin Islands, United States ## Features - API - Accounting - Activities Booking - Activity Dashboard - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Built-in Accounting - CRM - Channel Management - Credit Card Processing - Customer History - Customer Support - Data Import/Export - Dynamic Pricing - Electronic Payments - Email Marketing - Email Templates ## Integrations (7 total) - Akia - Availability Online - Channel Manager - Microsoft Word - QuickBooks Online Advanced - Shift4 - SiteMinder ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Campground Management Software](https://www.getapp.co.uk/directory/1039/campground-management/software) ## Related Categories - [Campground Management Software](https://www.getapp.co.uk/directory/1039/campground-management/software) - [Online Booking Systems](https://www.getapp.co.uk/directory/83/reservation-online-booking/software) - [Hospitality Property Management Software](https://www.getapp.co.uk/directory/81/hospitality-property-management/software) - [Hotel Management Software](https://www.getapp.co.uk/directory/592/hotel-management/software) - [Motel Software](https://www.getapp.co.uk/directory/3655/motel/software) ## Alternatives 1. [Guesty](https://www.getapp.co.uk/software/112215/guesty) — 4.4/5 (465 reviews) 2. [roommaster](https://www.getapp.co.uk/software/112119/roommaster) — 4.3/5 (129 reviews) 3. [GuestTracker](https://www.getapp.co.uk/software/2038539/guest-tracker) — 4.5/5 (12 reviews) 4. [WebRezPro](https://www.getapp.co.uk/software/104003/webrezpro) — 4.6/5 (211 reviews) 5. [RMS](https://www.getapp.co.uk/software/107249/rms-hotel) — 4.4/5 (412 reviews) ## Reviews ### "Best Reservation Software by FAR\!\!" — 5.0/5 > **Tim** | *19 August 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The ease of the set-up, the operation and the maintenance of this software, I find to be exceptional to any others I have used - far above them\!\! The customer service is exceptional, no doubt; it's the best that I've ever dealt with\! > > **Cons**: There's really nothing that we dislike about this system because we are able to pull any reports we need, with ease. > > Overbookings are gone with the linking processes of today\! We are so well pleased with Guest Suites\!\! We feel it's by far, the best system ever\! ----- ### "Versatile Software with Great Support" — 5.0/5 > **Julie** | *18 August 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We have been working with \[SENSITIVE CONTENT HIDDEN\] from Guest Suites for over 12 years. They are great to work with and have continued to provide a software that is effective and easy to use for our customers. Guest Suites is also pro-active when it comes to making improvements and releasing new features. One of the things I like most about the company is if you have a question they are always very quick to pick up the phone or respond to your email. > > **Cons**: It would be great if Guest Suites could push min. night stay requirements to the Availability Online booking engine. But this is a feature that would only be used by a small portion of Guest Suite's users. ----- ### "Useful" — 4.0/5 > **Vanessa** | *9 April 2018* | Recommendation rating: 8.0/10 > > **Pros**: We've used this software on and off. Does it's job, it can be installed on-premise or deployed over a secure Internet connection. > > **Cons**: The only cons I can think of is the overall appearance of the software, it could use a makeover or update. ----- ### "Guest Tracker" — 5.0/5 > **Marina** | *18 August 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The ease of use of this software and the support team has been great, Anytime you have a question or need an upgrade they answer you questions within minutes. > > **Cons**: I do not have any complaints, The program is simple to use a perfect fit for my 18 room hotel. > > The support team is my favorite part, Anytime you upgrade your computer they are there to make sure you do not have anytime down on your software. Also the software is easy to operate and helps with turnover in staff training. ----- ### "Versatility meets modern functionality\!" — 5.0/5 > **Mike** | *12 August 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We are an integrated technology partner of the GuestSuites platform. What I love about the platform is how they have combined a modern, cloud PMS with the versatility of a PMS that brings organization to properties from traditional hotels and resorts to VR, Condo, B\&B, and campgrounds. Combined with SiteMinder ChannelManager, the GuestSuites platform defines how a next-generation PMS creates time and money-saving opportunities for users. Finally, I have worked with \[SENSITIVE CONTENT HIDDEN\] for three years, and he is always responsive and helpful to partners and customers. > > **Cons**: The improvements we hear about are mostly around improved reporting and data insights. I think the biggest issues come from when propoerties are moving off of an older, legacy system, which makes the learning curve a bit steeper. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/105701/guestsuites?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/105701/guestsuites) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data