---
description: Learn how Microsoft Bookings can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Microsoft Bookings.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft Bookings Reviews, Prices & Ratings | GetApp UK 2026
---

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# Microsoft Bookings

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> Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft 365 for Business subscriptions. Clients can book the time and service they need, get a confirmation email and calendar invitation, reschedule or cancel if they must.
> 
> Verdict: Rated **4.4/5** by 163 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Microsoft Bookings

 Customers can schedule appointments through a unique scheduling web page, which allows customers to select the service they require, their desired date and time, and which staff member they wish to see, based on availability.&#10;&#10; Confirmation emails are automatically sent to customers once their appointment is booked, and reminder emails can also be sent with user-defined notice periods.&#10;&#10; Customers can cancel or reschedule their appointments through the scheduling page, and users can control the advanced notice required for a cancellation.&#10;&#10; Users can view all customer bookings in the centralized booking calendar, with a daily ‘split view’ to assess staff availability when creating a appointment on a customer’s behalf, and the ability to cancel, reschedule, or reassign existing bookings.&#10;&#10; Whenever a new customer books an appointment through the scheduling page, they are automatically added as a contact in the customer list.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 163 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Bookings is currently available as part of Microsoft 365 Business Premium subscriptions.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Italy and 17 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Confirmations/Reminders
- Customisable Branding
- Email Management
- Email Reminders
- For Salons and Spas
- Group Scheduling
- Mobile Access
- Online Booking
- Real-Time Notifications
- Real-Time Updates

## Integrations (3 total)

- Microsoft 365
- Microsoft Outlook
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Salon Software](https://www.getapp.co.uk/directory/212/salon/software)

## Related Categories

- [Salon Software](https://www.getapp.co.uk/directory/212/salon/software)
- [Appointment Scheduling Software](https://www.getapp.co.uk/directory/316/appointments-scheduling/software)
- [Appointment Reminder Software](https://www.getapp.co.uk/directory/1095/appointment-reminder/software)
- [Scheduling Software](https://www.getapp.co.uk/directory/233/scheduling/software)

## Alternatives

1. [Calendly](https://www.getapp.co.uk/software/102609/calendly) — 4.7/5 (4096 reviews)
2. [Google Calendar](https://www.getapp.co.uk/software/91461/google-calendar) — 4.8/5 (4109 reviews)
3. [Goldie](https://www.getapp.co.uk/software/2061688/goldie) — 4.8/5 (1148 reviews)
4. [Vagaro](https://www.getapp.co.uk/software/103275/vagaro) — 4.7/5 (3632 reviews)
5. [Acuity Scheduling](https://www.getapp.co.uk/software/91169/acuity-scheduling) — 4.8/5 (5745 reviews)

## Reviews

### "Last place you look" — 5.0/5

> **Kaitlin** | *23 September 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft once again kept it basic and to the point . No flashy complicated addons and such
> 
> **Cons**: Not much to say in the here, guess that I hadn't found it sooner.

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### "Vital for distributed teams with multiple systems" — 5.0/5

> **Mark** | *20 December 2019* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: There are many tools that provide the same type of service as Bookings but the security of the Microsoft suite was important to us. We've previously used other tools but we were able to get everyone into Bookings which made training and troubleshooting easier for the entire staff. Our recruiters are asked to meet with students daily and rather than emailing the student their available times, recruiters can simply provide a link to the calendar which allows students to pick an available time simply. We work with several partners who don't have visibility to calendars when scheduling meeting. Access to the individuals' bookings page makes scheduling easier and reduces the chances of people getting double booked. Meetings booked through a Bookings page is moved over to the Outlook calendar with a notification. Cancellations are also updated in Outlook and the attendees are notified.
> 
> **Cons**: The customization opportunities are limited. Users can set things like email reminders and calendar invites, and modify color schemes and logos. Would like to see more integrations with other MS products. For example, if a meeting is booked that is going to require a conference call or an online software. It would be nice to automatically have a Microsoft Teams meeting and invite created and emailed to the participants. Ability to create a one-time bookings page that incorporates the calendars of several people would be a nice addition to the product.
> 
> We have people all over the country using many different systems to book time with our staff. Bookings takes the guess work out and allows users to control their calendars more effectively. If someone is attempting to schedule a meeting and isn't on the network, we immediately provide the link to our Bookings page and make it easier on everyone.

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### "It might be worth it if your needs are super simple and you don't need to charge for your bookings." — 3.0/5

> **Verified Reviewer** | *26 July 2022* | E-Learning | Recommendation rating: 2.0/10
> 
> **Pros**: It was free with my Microsoft 365. Honestly that is probably the one thing I liked.
> 
> **Cons**: If you don't want or need Microsoft 365, or if you want your clients to pay when they do the booking, this software doesn't even come close to the features and flexibility of Calendly or Squarespace (formerly Acuity Scheduling). Microsoft charges over $20 a month in order to have this simple feature...
> 
> I had used Calendly and tried to move everything to Microsoft Bookings. It was difficult, the software is cumbersome, not very flexible, not easy to use, and even though they changed their layout to something better, it is still not really up to par with the competition.

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### "Convenience in a bundle" — 5.0/5

> **Andrew** | *20 February 2026* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: The best and most important thing I love about Microsoft Bookings is the scheduling/appointment process for my clients and I\!\!
> 
> **Cons**: There is not much that I do not like about Microsoft Bookings honestly\! I guess you can incorporate AI somehow, that’s the future.
> 
> My overall experience with Microsoft Bookings is a 10/10\!\! The convenience and professionalism and organization is all I need\!

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### "Time to Meet" — 4.0/5

> **Sam** | *1 July 2021* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: The online booking feature is the most impactful. Bookings syncs with a calendar to allow prospective clients the opportunity to view open time slots to meet.
> 
> **Cons**: The integration of Bookings into my daily routine required effort. The platform would do well for a barber or any professional who charges a fee for their service or time. Bookings needs some polish for those of us who meet and provide a service which may be offered free of charge. Those in a non-profit industry may find that extra time is needed to tailor Bookings to our specific needs before deploying.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/105719/bookings)

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| en | <https://www.getapp.com/customer-management-software/a/bookings/> |
| en-AE | <https://www.getapp.ae/software/105719/bookings> |
| en-AU | <https://www.getapp.com.au/software/105719/bookings> |
| en-CA | <https://www.getapp.ca/software/105719/bookings> |
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| es | <https://www.getapp.es/software/105719/bookings> |
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| es-MX | <https://www.getapp.com.mx/software/105719/bookings> |
| fr | <https://www.getapp.fr/software/105719/bookings> |
| fr-BE | <https://fr.getapp.be/software/105719/bookings> |
| fr-CA | <https://fr.getapp.ca/software/105719/bookings> |
| nl | <https://www.getapp.nl/software/105719/bookings> |
| nl-BE | <https://www.getapp.be/software/105719/bookings> |

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