About eClincher
eclincher offers a complete social media marketing and customer support tool for marketing agencies and businesses. The tool allows users to manage all of their social media accounts in one place. Main features: scheduling posts, publishing automation, engagement with social inbox and live social feeds, content curation, keywords and hashtags monitoring, analytics dashboard and reports, mobile app, and 24/7 support. eclincher is designed for businesses, brands, marketing agencies, social media managers, and enterprises. Agencies can manage multiple clients with a single eclincher account.
Social posts can be scheduled to multiple social accounts, profiles, pages, and groups. Publishing automation includes Auto Post with queues and Auto Post with RSS feeds. Auto Post queues is a great way to automatically recycle content or publish it once, without the need of scheduling. This allows users to maintain an active social media presence and gain exposure without requiring a constant stream of fresh new content and constant scheduling.
Auto Post with RSS feeds allows users to connect any RSS or Atom feeds and automatically publish its content to all your social media accounts. Multiple queues can be created for each social channel for a different content categories or topics.
eclincher also allows users to create monitoring feeds to track keywords and hashtags. A great way to identify new leads, track competitors’ activity, discover trends, monitor brand mentions, and much more.
Finding content is easy. Simply add content curation feeds using any keyword or search terms and share it with your audiences. RSS feeds can also be added for finding and sharing content. Notifications, messages, new followers, and comments from all social media accounts are collected in a unified inbox, with a notification counter to show users the total number of messages and notifications when they login, filtering by account and notification type, keyword search, and tag creation for organizing notifications and messages.
eclincher also includes a live analytics dashboard, with the option to connect Google Analytics accounts, giving users real-time insights into follower trends, brand mentions, post performance, website traffic, referral domains, and more. Users can customize the dashboard to always show the analytics graphs they are most interested in, and posts which have performed well can be re-posted directly from within the analytics view.
Pricing starting from:
US$59.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of eClincher
Devices
Business size
Markets
Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States and 5 others
Supported Languages
English, French, Portuguese
Pricing starting from:
US$59.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of eClincher: 68
- @mentions
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics/ROI Tracking
- Approval Process Control
- Automated Publishing
- Automated Scheduling
- Benchmarking
- Brand Tracking
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Collaboration Tools
- Commenting/Notes
- Competitor Monitoring
- Contact Management
- Content Library
- Content Management
- Conversion Tracking
- Customer Engagement
- Customer Segmentation
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dashboard
- Data Import/Export
- Engagement Tracking
- Filtering
- Image Library
- Keyword Filtering
- Keyword Tracking
- Lead Generation
- Monitoring
- Multi-Account Management
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Performance Metrics
- Post Scheduling
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Generation
- Review Monitoring
- Role-Based Permissions
- Search/Filter
- Sentiment Analysis
- Social Advertising
- Social Media Integration
- Social Media Monitoring
- Social Performance Management
- Social Promotion
- Tagging
- Third Party Integrations
- Visual Analytics
- Website Analytics
- Workflow Management
Alternatives
Hootsuite
Sprout Social
ContentStudio
SocialBee
Reviews
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- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
All our social media needs are covered.
Reviewed on 09/07/2018
Pros
I love the interactive approach which the product team at eClincher have embraced. The team is always open to feedback from users like myself and I will assume every other administrator in each organization or team using eClincher.
In time past , we leveraged on multiple applications to assist us manage our social media presence , however eclincher provides us with most of these functions brought together into a single workflow.
The marketing team spends less time managing our social media accounts ,as most of our activity on social media is automated ,including content scheduling and engagement.
Cons
Takes time to get acquainted with eclincher due to its interface and navigation not being intuitive enough. Although I expect every tool to have their own drawback and this is the only drawback I can lay my finger on since administering eClincher.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything you need in a Social Tool, but no expensive price tag
Reviewed on 20/10/2020
Very happy. Really easy to get setup. The support really helped in getting everything changed over....
Very happy. Really easy to get setup. The support really helped in getting everything changed over. Don't have to sacrifice anything to get a better price.
Pros
Fits all my needs. Can post to Youtube, Instagram, Facebook, etc. all from a unified place.
Also, I was really happy to discover their auto queues. I haven't seen the tool before, but it seems unique. It allows you to have 50 old posts that are evergreen and recyclable to bridge the gaps in your social schedule.
They also have super comprehensive reporting to effectively identify stats and trend lines for how my social channels are doing and how they are doing relative to the competition. Was really helpful in determining trending topics my competitors were using frequently in their posts to help my brands build more high quality content.
Also, truly cutting edge being one of the only platforms I'm aware of that offers Tik Tok for Business which is great.
Cons
Can't post stories and carousels to Instagram without a push notification which is a little annoying, but I couldn't find any others that could, so I'm assuming its a technical limitation.
Response from eclincher
Hi Matt, thank you very much for taking the time to review your experience here at eclincher. We love that you love the UX/UI -- we wanted to focus on the capabilities and keep it simple yet elegant. We are elated we are giving you what your business needs especially as it pertains to competitor analysis! We will continue to push out capabilities that add value and create efficiencies in your day! P.s. We checked out your YouTube content and really enjoying your videos, so keep it up! Of course reach out to our team if you need anything at all 24/7. We thank you for your business.
- Industry: Online Media
- Company size: 2-10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Solid Social Media Manager with Improving UI
Reviewed on 17/12/2021
This is a solid social media manager product that used to suffer from an outdated and confusing...
This is a solid social media manager product that used to suffer from an outdated and confusing user interface but this has improved recently. Sadly, I cannot recommend the product due to the issues we faced with the lifetime plan for the product.
Pros
The reporting side of the product is good and although we did not utilise the product as our main social media manager due to the confusing user interface in place at the time we have still used its reporting capabilities from time to time.
Cons
We invested in a lifetime license for the product a few years ago which unfortunately eclincher have reneged on, stating that the plan we use will close at the end of 2021. We now need to pay a monthly fee in order to continue using the product. It should go without saying that, if you sell a lifetime plan for a product you should support it for the lifetime of the product. I am thankful that I decided not to use this product as our main social media tool otherwise we would have been placed in a very difficult position.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Affordable, great customer service, lots of potential
Reviewed on 16/01/2017
I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some...
I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses.
Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!
Pros
Affordable, great customer service.
Cons
Not very intuitive for user. Auto post is confusing and the 'Add and manage accounts' pop up looks messy/is confusing. App doesn't keep me logged in. Customer service tried to help me with this and said it was an issue with the browser. I used to use Sprout Social and loved that I was always logged in, their interface is gorgeous and they have tons of features (but are very expensive).
When I schedule a post for LinkedIn it shows up as a thumbnail and takes a chunk of text from the About section of our website, resulting in a very sloppy-looking post which has forced me to publish manually to LinkedIn instead of using eClincher.
Response from eClincher
Thanks Jamie, we appreciate your feedback and will continue to simplify the auto post functionality.
- Industry: Nonprofit Organization Management
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great timesaver so far
Reviewed on 18/12/2020
It saves a lot of time once you get the hang of it. I think it will prove helpful analytically too...
It saves a lot of time once you get the hang of it. I think it will prove helpful analytically too and when others are hired to help manage the accounts (with the reviewing/approval process).
Pros
No logging in and out of accounts or different managers as well as can post and schedule to all the social channels needed. Pretty intuitive and user-friendly. Monitoring accounts and interacting is also easier. Robust features I really like, for example ideal posting times. Integration was pretty darn simple.
Cons
Every now and then when selecting text to copy/paste or something, the message box freezes up and I have to remove that social account from the post and then just proceed with the others and do that one separately when done. And I wish you could see ideal posting times more easily.
Reasons for Choosing eClincher
We also switched from Later as well as Facebook Creator Studio, Business Manager and Business Suite – those are all quite confusing.Switched From
HootsuiteReasons for Switching to eClincher
It was viewed positively via word of mouth and when I did a little research it stood out.Response from eclincher
Hi there Aly, Thank you so much for taking time to review your experience with eclincher. We appreciate your feedback and will continue striving for perfection! We want to communicate that we are developing an upgrade to the "best time to post" to make posting times easier for our #eclincherfam. Happy Holidays and Happy New Year!
eClincher FAQs
Below are some frequently asked questions for eClincher.Q. What type of pricing plans does eClincher offer?
eClincher offers the following pricing plans:
- Starting from: US$59.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
14-day free trial, no credit card required. Basic: $59/month - 1 user, 10 social profiles. Premier: $119/month - 3 users, 20 social profiles. Agency: $219/month - 6 users, 40 social profiles for unlimited brands. Large Agencies/Corporations/Franchises: Contact eclincher for pricing. 15% discount for annual plans, and 15% discount for non-profit organizations.
Q. Who are the typical users of eClincher?
eClincher has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does eClincher support?
eClincher supports the following languages:
English, French, Portuguese
Q. Does eClincher support mobile devices?
eClincher supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does eClincher integrate with?
eClincher integrates with the following applications:
Bitly, Canva, Dropbox Business, Facebook for Business, Feedly, Google Analytics, Google Drive, Google My Business Post Scheduler, Instagram, LinkedIn for Business, Sniply, Social Media Platform, Twitter, Wave.video, ZenDesk Chat, Zendesk
Q. What level of support does eClincher offer?
eClincher offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
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