About HR Acuity

Today's workplaces are shaken by risk. You can't prevent each employee relations issue, but you can manage how your organization responds. Achieve consistency in how you track, investigate, and analyze with HR Acuity- the only technology platform built for employee relations management. We equip you with built-in intelligence, templates and reporting to conduct best practice, fair investigations, provide trends through forward- looking analytics and provide trusted experiences for your people.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of HR Acuity

• HR Acuity automatically generates case reports at the closure of each case and stores them in a centralized repository accessible to all.

• The tool also assists in conducting thorough and comprehensive 'fact-finding' following allegations of employee misconduct.

• The solution sends automatic email notifications to users, alerting them when a new case is started within their client group, or when an existing case requires an update.

• The tool enables HR teams to gather facts, review documents, track communications, schedule follow-ups, and finally obtain approval on cases from various stakeholders.

• HR Acuity provides a 128-bit data encryption during transmission and assigns role-specific permission to users, ensuring data is accessible only to authorized employees.

Devices

Business size

S M L

Markets

Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

HR Acuity Software - The HR Acuity case management interface
HR Acuity Software - Custom dashboards to help visualize & report out on trends & insights
HR Acuity Software - User friendly Support Center
View 3 more
HR Acuity Software - The HR Acuity case management interface HR Acuity Software - Custom dashboards to help visualize & report out on trends & insights HR Acuity Software - User friendly Support Center

Features

Total features of HR Acuity: 26

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Case Management
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Data Management
  • Employee Management
  • Employee Profiles
  • Fraud Detection
  • HR Management
  • Incident Management
  • Interaction Tracking
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Single Sign On
  • Subject Profiles

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Reviews

Overall rating

4.3 /5
(30)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.7/5

Already have HR Acuity?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 30
Verified Reviewer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Consistent

Reviewed on 23/04/2019

Pros

Great for consistent record keeping, easier UX and interface to follow.

Cons

I do not have any cons that I can think of to mention.

Response from HR Acuity

Thank you! We appreciate your support of HR Acuity and look forward to a long partnership with you and your organization.
Best,
Deb Muller
CEO, HR Acuity

Leslie C.
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

HR Acuity

Reviewed on 02/07/2020

Overall I have enjoyed working in HR Acuity and believe that the team has realized increased...

Overall I have enjoyed working in HR Acuity and believe that the team has realized increased productivity.

Pros

HR Acuity is an intuitive case management system that is easy to use, provides a good central location for all case document retention, and offers a comprehensive solution for employee relations data. I appreciate that the integration was fairly easily accomplished, the customer service is fantastic and the HR Acuity Round Table discussions are extremely relevant and informational. I look forward to the upcoming release of the collaborative site, EmpoweR.

Cons

Although overall the functionality within HR Acuity is extremely intuitive and helpful, the case reports can be a little difficult to navigate. For example, when copying and pasting information from a Word document, it is impossible to match the font size and style to the existing font within the report. This results in reports appearing unprofessional. I have also noticed that updates made within the issue dialogue box do not always appear on the summary reports, which is very frustrating.

Response from HR Acuity

Thank you, Leslie, for your detailed review! We appreciate your comments on the platform, the customer service and the Roundtable. We too are looking forward to the empowER community and look forward to welcoming you!

On the formatting, thank you for the feedback. I have shared your feedback with our product team. Thanks for taking the time to share it.

All the best and thank you for being a valued client, Deb Muller, CEO

Sharon W.
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall good product

Reviewed on 21/07/2017

Able to access other cases colleagues worked on
User friendly
Reporting functionality

Able to access other cases colleagues worked on
User friendly
Reporting functionality

Pros

Easy to use, user friendly. Easy to retrieve documentation of close cases. Have various reporting abilities.

Cons

Only able to open 1 window at a time. Spell-check functionality should actually work and give you correct spelling and not just highlight that the word is incorrectly spelled

Shannon M.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nothing But Love

Reviewed on 02/07/2020

We have had nothing but a positive experience with HR Acuity. From the top to the bottom. The...

We have had nothing but a positive experience with HR Acuity. From the top to the bottom. The Leadership is very passionate about Employee Relations and it shows. There are not ANY other products that I am aware of that are this in tune with what is happening with Employee Relations. This isn't just software - the community of support that has been created by HR Acuity is so, so, so valuable. Top Notch!

Pros

Several things: 1) In a fast paced function, it is incredibly helpful to have a tool support the team with the process consistencies and the information flow that is required to make good decisions. 2) With a team of multiple investigators, we love having the history of an employee at our fingertips. 3) THE DATA! It is much easier to pull data to identify trends, drill down on issues, evaluate volume, etc. The data is very powerful! 4) Implementation was a breeze! 5) Ongoing support community is amazing.

Cons

If I had to pick something, it would be the exit survey component, feels like it needs some additional functionality. However HR Acuity is great about implementing suggested product improvements.

Response from HR Acuity

Hi Shannon! "Nothing but love!" Who could resist such an amazing review! What an honor to read and receive! We are so happy to help you with your employee relations, especially in the fast-paced environment you describe. Thank you also for the feedback on the exit interviews. This is not a core focus area of the platform, as you know, and it sounds like some work may be needed. We will reach out for more feedback if necessary! Thank you again -- it is truly a pleasure to have you as a client! All the best, Deb Muller, CEO

Dalan U.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

HR Acuity Review

Reviewed on 30/06/2020

HR Acuity has helped us centralize and digitize the documentation of our HR complaints and...

HR Acuity has helped us centralize and digitize the documentation of our HR complaints and investigations. When we started with HR Acuity we saw the exit interview platform as a plus and it did not cost anything extra. However, through time, we realized that HR Acuity's strength and value was not in their exit interview platform and it was limited and didn't have many of the tools a employee survey company has.

Pros

The product is easy to use and we were able to easily integrate with our employee data base to do a daily feed of our associates so that starting a case and entering the employee data is fed with basic employee data and you don't have to manually enter it. The ability to search cases, cross reference cases and easily run and save reports is easy and very valuable.

Cons

I felt that the exit interview platform lacked the ability to provide our supervisors with live dashboards.

Response from HR Acuity

Hello Dalan, Thank you for taking the time to provide your feedback! We are glad you find HR Acuity valuable and easy to use. Thank you also for the feedback on exit interviews. As you mention, this is an add-on vs a core feature of the platform -- I do appreciate the feedback and we may be reaching out for more details as we make updates in this area. Thank you so much for taking the time and the positive review! We truly appreciate it! Best regards, Deb Muller, CEO

Showing 5 reviews of 30 Read all reviews

HR Acuity FAQs

Below are some frequently asked questions for HR Acuity.

HR Acuity offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

HR Acuity pricing is based upon number of users or employees. A minimum applies.

HR Acuity has the following typical customers:

501-1,000, 1,001+

HR Acuity supports the following languages:

English

HR Acuity supports the following devices:

iPhone (Mobile), iPad (Mobile)

HR Acuity integrates with the following applications:

NAVEXEngage, ServiceNow, Workday Financial Management, Workday HCM

HR Acuity offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for HR Acuity.