--- description: Learn how ZENOTI can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ZENOTI. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ZENOTI Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Medical Spa Software](/directory/1121/medical-spa/software) > [ZENOTI](/software/105937/zenoti) # ZENOTI Canonical: https://www.getapp.co.uk/software/105937/zenoti Page: 1 / 53\ Next: [Next page](https://www.getapp.co.uk/software/105937/zenoti?page=2) > ZENOTI is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The solution disappears into the background while supporting every aspect of your business, so you can focus on what you love - giving your customers a great experience. > > Verdict: Rated **4.4/5** by 1286 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ZENOTI 1\. Take your guest experience to modern heights. Now your guests can seamlessly check-in and check-out with automated payments, saving your customer and your business precious time. 2. Integrate multiple locations to ensure that your customers enjoy a seamless experience across the nation. ZENOTI puts your records in one place and ensures a consistent experience wherever your customers go. 3. With Smart Marketing you can predict client needs and trends to deploy personalized and automated marketing that keeps your schedule full and optimized. Users can automate and personalize marketing tasks, sending service reminders, product refill reminders and birthday greetings quickly and efficiently. 4. Manage your employee payroll, commissions, bonus, performance and attendance with our all-in-one spa and salon staff management software. 5. Our platform delivers complex scheduling requirements while providing an intuitive experience that your customers will love. Fill more slots, grow revenue, and free up your front desk staff. 6. With digital forms eliminate the manual processes and create a better experience for your patients, improve the speed and accuracy of daily operations, while also garnering valuable data to inform your marketing. 7. Our analytics platform enables you to can create your own dashboards, custom reports, access analytics data sets and create your own calculations - all on real time basis. 8. We have partnered with leading payment solutions provider. Our partnerships offer our clients the ability to integrate 3rd party solutions in a way that is convenient and secure. 9. Zenoti is available as a native mobile application on iOS and Android, providing users with the flexibility to manage online bookings on the go. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1286 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Soham Inc dba Zenoti - **Location**: MERCER ISLAND, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$300.00 - **Pricing Details**: For accurate pricing, contact Zenoti directly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Cambodia, Canada, France, Hong Kong SAR China, India, Malaysia, Netherlands, New Zealand, Norway, Philippines, Singapore, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Before & After Pictures - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Database ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Spa Software](https://www.getapp.co.uk/directory/1121/medical-spa/software) ## Related Categories - [Medical Spa Software](https://www.getapp.co.uk/directory/1121/medical-spa/software) - [Spa Software](https://www.getapp.co.uk/directory/69/spa-management/software) - [Salon Software](https://www.getapp.co.uk/directory/212/salon/software) - [Membership Management Software](https://www.getapp.co.uk/directory/171/membership-management/software) - [Scheduling Software](https://www.getapp.co.uk/directory/233/scheduling/software) ## Alternatives 1. [AestheticsPro](https://www.getapp.co.uk/software/106341/aestheticspro) — 4.5/5 (666 reviews) 2. [Pabau](https://www.getapp.co.uk/software/168847/pabau) — 4.7/5 (651 reviews) 3. [Boulevard](https://www.getapp.co.uk/software/2009767/boulevard) — 4.6/5 (389 reviews) 4. [Mangomint](https://www.getapp.co.uk/software/164543/mangomint) — 5.0/5 (343 reviews) 5. [Vagaro](https://www.getapp.co.uk/software/103275/vagaro) — 4.7/5 (3651 reviews) ## Reviews ### "Great customer service" — 5.0/5 > **Jami** | *21 January 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Appt. managagment, value for money, very easy to use. Customer support was wonderful. We were able to set up daily zoom meetings to get help. > > **Cons**: n/a no complaints we have not had any issues with zenoti. It is always difficult to use a new system but this is very user friendly > > Customer service for new company using zenoti was great. We had daily meetings and then weekly meetings ----- ### "Easy-to-Use System with Helpful Support and Some Reporting Issues" — 4.0/5 > **Aubrey** | *3 July 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Scheduling is very user-friendly, and the checkout process is simple and efficient. The support team has also been helpful and responsive when we’ve needed assistance. > > **Cons**: We had a lot to onboard initially, and there were some issues during that process. The system offers a large number of reports to choose from, though we have experienced some discrepancies in the data. > > Overall, my experience with ZENOTI has been good. The system is easy to use, especially for scheduling and checkout, which are very smooth and efficient. We did face some challenges during onboarding due to the amount of setup required, and there were a few issues during that process. While there are many reporting options available, we have noticed some discrepancies in the data from time to time. The support team has been helpful and responsive when issues arise. ----- ### "Executive Assistant" — 5.0/5 > **Ollien** | *21 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: ZENOTI brings booking, client records, appointment management, and package tracking together in one place, making day-to-day operations far more organized. Online booking is smooth for clients, and our front desk can instantly pull up a client's treatment history and remaining sessions. We recently added the AI Receptionist through Hyperconnect and AI Scribe, and both integrated seamlessly — catching calls we would've missed and freeing providers to stay present with clients instead of taking notes. Between the automation and reduced no-shows, it's genuinely supported our business growth. > > **Cons**: The platform is so comprehensive that even simple changes — like customizing certain aspects of the webstore booking page — often require reaching out to customer support rather than being something we can adjust ourselves. It's understandable given how much the system covers, but it does mean small tweaks can take longer than expected, and we're more dependent on their support team than we'd like for routine adjustments. A more intuitive self-service option for common customizations would go a long way. > > Overall, ZENOTI has been a strong fit for our med spa. It's improved appointment management, made online booking easier for clients, and given our team better visibility into patient records and business performance. The learning curve and occasional reliance on support for customization are minor trade-offs compared to the efficiency and growth it's enabled, especially with the recent addition of AI-powered tools like the Receptionist and Scribe. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *18 October 2025* | Alternative Medicine | Recommendation rating: 3.0/10 > > **Pros**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **Cons**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Zenoti has great features\! Great value for the money." — 5.0/5 > **Elisabeth** | *18 May 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love the features. Demand Pricing. Beautiful webstore. Ease of moving appointments. Online booking. Customer communication. > > **Cons**: Many glitches with implementation, but that is to be expected when launching a new software. Some of the limitations with regard to reporting and invoicing, but we are working through those things. > > The support team is amazing. So attentive to our needs. They care very much about our success and spent many hours, days and weeks with us. ----- Page: 1 / 53\ Next: [Next page](https://www.getapp.co.uk/software/105937/zenoti?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/105937/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data