AroFlo
About AroFlo
AroFlo is a full-featured job management solution for trade and service-based businesses. Manage jobs through their entire lifecycle—from the initial query and quote all the way to final invoicing. AroFlo helps trade professionals connect their field and office teams, win new jobs, simplify complex work, and get paid faster. For a better WorkLife, try AroFlo.
Manage your staff & resources, plan out work weeks in advance, and easily track recurring work with AroFlo. Just drag and drop staff to jobs and have their schedules updated in real-time. With AroPoint GPS tracking, you can monitor your fleet and schedule your nearest technician to the job. AroFlo allows you to book time and assets directly against a task—ensuring you capture all billable hours and labour.
Gain complete 360° visibility of your business with AroFlo's robust reporting. Mine your data for valuable insights to help grow your business faster and better. You can run reports on anything: Which business critical equipment is nearing a service? Who are your star employees? What parts are you running low on?
Ditch the tedious admin with AroFlo. Create templates for repetitive tasks, set up SMS notifications to let clients know you're on the way and streamline OH&S/ compliance processes. Connect AroFlo directly to your favourite trade wholesaler and raise purchase orders from the field or in the office.
Eliminate double-handling and get paid faster. AroFlo integrates with your accounting package and payment gateway— enter your data into one system, not multiple. Raise an invoice or collect payment immediately after finishing a job. Don't wring your head trying to remember how many hours of labour and what materials you used.
AroFlo is packed with many other great features and integrations designed to bring WorkLife balance to our users. To see how AroFlo would transform your business, have a quick chat with our team or arrange an in-depth demo.
Key benefits of AroFlo
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Reviews
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- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best Trades based job Management Software
Reviewed on 14/04/2019
Pros
Monthly subscription model.
Customer Service Support & Training
Ability to customise.
The simple reports module, you don't need to be a SQL report writer to get great data simply.
Cons
Aroflo is ideally suited to "service" style work with lots of small jobs. Whilst there have been some great improvements, it is still not the best solution for major projects that may span many months.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great help to our business!
Reviewed on 19/06/2023
Overall, great help for the business and features are working effectively with all our needs.
Overall, great help for the business and features are working effectively with all our needs.
Pros
We had been using Aroflo for 3 years now and had been helpful in everything, it's easy and user friendly, really keeps us in track with all the jobs, scheduling, invoicing etc.
Cons
So far, everything's good. Customer support as well has always been quick to help which is great!
Response from AroFlo Innovations Pty Ltd
Many thanks for your valuable feedback Ashley. We appreciate you taking the time to review our software.
Kind regards,
Team AroFlo
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Terrible customer service, terrible prehistoric browser based product that never evolves
Reviewed on 14/05/2018
Do yourself a favour and avoid this product for the longevity of a business. The is nothing worse...
Do yourself a favour and avoid this product for the longevity of a business. The is nothing worse than investing all your time and effort to setup the product only to find out later it's limitations of which you told did not exist forcing you to continue on with the product until you can allocate funds and resources to make the jump to yet again another product.
You will find in the short term the product will do as you would expect if you've never used any cloud based products such as this, however, do your research as you'll soon find products that offer so much more for less or of the same value providing far better value for money.
For the record, we as a business have been using Aroflo since 2013. A product that hasn't evolved in the slightest since then.
Pros
I wish I could list a number of PRO's for this product, but unfortunately any that I list would be the same as any other product of similar nature on the market. It's a shame there isn't one area this product excels at allowing me to state specifically.
Cons
Customer service is terrible.
Don't get me wrong, those in the position to help do their best to help you....when they eventually return your support e-mail or call. Furthermore, even when you prove to them they have bugs, errors or the server the software is hosted on is unreliable, they completely deny any responsibility and throw it back at you as your problem, effectively treating you as if you have no idea what you're talking about.
- Server reliability is so sporadic. There are periods during the day where the connection drops as you go to save a quotation thus forcing you to completely re-write it or save it momentarily which resets your page back to the top rather than back to your work space. It can also have periods where it is completely slow.
- Forms and functionality of the forms is so limited and difficult to use that I've even had their support staff have to create forms EXTERNALLY to upload because they couldn't even achieve a result that is otherwise simple.
- Browser based product. It's 2018 and we have a product that is slow and limited to all the issues that are presented when bound by a browser. There is no true offline mode. The software relies on you to take note when your signal drops out and select the offline mode for it to work which is unrealistic in field
service and a prehistoric method of doing things.
- Price point is on par with other products, but functionality and limitations along with all their bugs suggests the value for money is not there.
- Updates. A real pet hate for our business is having a product who's functionality and design changes so dramatically without notification. Menu's get relocated, colour scheme's change on you forcing you to change them back manually and a magnitude of other changes are made over night forcing you to find out where they've been made and what you have to instruct your staff to do differently before they start operating.
- Mobile optimization is near on non existent. The field app functions and operates as it should, however, the office login is not optimized what so ever meaning you cannot even do a quotation through it along with operating your business on the fly; everything is forced through the field login.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and great support!
Reviewed on 17/06/2023
The setup support was phenomenal, as has been the on-going support from the team. I love that I...
The setup support was phenomenal, as has been the on-going support from the team. I love that I can ring or chat live with someone and they can jump into the quote/task/project I am working on and tell me exactly why what I am trying to do isn't working! Everyone I have spoken to on the team has been extremely knowledgeable.
Pros
Back-costing projects. Setting up assemblies, inventory materials with labour and description templates make quoting so much faster. Love the flexibility of what the client can see in a quote or invoice.
Cons
Invoices from nearly all our suppliers need to be manually entered against POs. Would be great to be able to email clients directly from a Project. If typing an email it would be useful to be able to leave the email open whilst still navigating around AroFlo in the background (eg to upload an attachment, or view data, view a photo).
Response from AroFlo Innovations Pty Ltd
Hi Felicity,
Thank you for your kind words related to our Customer Support team. This is wonderful feedback and we're glad we can be of service.
Many thanks for your additional honest and constructive feedback.
Kind regards,
Team AroFlo
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AroFlo Review
Reviewed on 08/02/2024
Very Good, The customer support is very helpful
Very Good, The customer support is very helpful
Pros
Because we run such a diverse business model, AroFlo could cover all areas of our business. If AroFlo didn't cater to an area of our business specifically, It was very easy to learn to manipulate the program so that it covered that specific area
Cons
Forms & Checklists
These were quite difficult & time consuming to set up, to the point we have stopped using this feature
Response from AroFlo Innovations Pty Ltd
Hi Andrew,
Thank you for your honest feedback.
Forms can certainly be more time-consuming to set up than other elements in AroFlo. But, it's one of those short term pain, long term gain type things. The benefits of investing the time will pay off immensely.
Please feel free to reach out to our Support Team for additional assistance.
All the best.
Kind regards,
Team AroFlo
AroFlo FAQs
Below are some frequently asked questions for AroFlo.Q. What type of pricing plans does AroFlo offer?
AroFlo offers the following pricing plans:
- Starting from: A$39.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing starts from 39 AUD per user per month
Q. Who are the typical users of AroFlo?
AroFlo has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does AroFlo support?
AroFlo supports the following languages:
English
Q. Does AroFlo support mobile devices?
AroFlo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does AroFlo integrate with?
AroFlo integrates with the following applications:
Braintree, ClickSend, Google Calendar, Groundplan, MYOB Business, Pin Payments, QuickBooks Online, QuickBooks Online Advanced, Reckon One, Sinch MessageMedia, Stripe, Worldpay for Enterprise, Xero, authorize.net
Q. What level of support does AroFlo offer?
AroFlo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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