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UpKeep

About UpKeep

UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. A cloud-based CMMS (computerized maintenance management system) designed to be used on mobile devices and suitable for a range of industries including manufacturing, construction, distribution, warehousing, utilities, hotels, restaurants, food processing, churches, education, and more. The system allows users to manage maintenance planning and work orders on-the-go, with tools for work order creation, prioritization, signature capture, image annotation, asset data import, barcode scanning, inventory management, chat & collaboration, invoice creation, and more.

UpKeep allows users to create custom work orders for multiple purposes, such as creating checklists and measuring values, using templates and form items. Files, pictures, and parts can all be added to tasks, and users can prioritize work orders according to their urgency. Work orders and invoices can be created in PDF format, and emailed or printed. Asset data can be imported into UpKeep from existing records, and barcodes assigned to parts or assets, which can be scanned to add them into work orders. Users can create recurring schedules for preventative maintenance, and reserve or schedule individual parts to be used for specific work orders. Inventory can be managed by location, and part history tracking allows users to see where each part has been used.

UpKeep automatically sends users push notifications and alerts in real time to inform them of any task updates or issues with equipment. Sensors can be integrated to enable real-time asset monitoring, and users can create triggers to automatically generate maintenance requests when specific conditions are reached. More than 50 different sensor types are supported, and users can view detailed reports of sensor data, such as humidity, tilt, temperature, and more. UpKeep also allows users to collaborate with real-time in-app chat for discussing issues or sharing updates, and reports on completed tasks, spend, and any recurring issues.

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans
Free Trial

Key benefits of UpKeep

  • Notifications and alerts are generated in real time, to inform users of any updates to tasks and asset failures.

  • Work orders can be customized to track notes, create checklists, and measure values, with the ability to set priority levels and add pictures, files, or parts to each individual task.

  • Data on existing assets can be imported, and users can scan barcodes on assets or parts to add them to work orders, reserve and schedule parts to be used in maintenance, and track part histories.

  • Branded, customized request portals can be created to allow requests to be made by anyone, from any device, with notifications for new requests, and the ability to track request statuses in real time.

  • Sensors can be integrated with UpKeep, allowing users to monitor assets in real time, define conditions to automatically trigger maintenance requests, view detailed sensor reports, and more.

    • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Countries available

    Australia, Brazil, British Virgin Islands, Canada, China and 11 others

    Supported Languages

    Chinese, English, French, Spanish

    Pricing starting from:

    US$20.00/month

    • Free Version
    • Free Trial
    • Subscription
    Pricing plans
    Free Trial

    Images

    UpKeep Software - Work Order Management Made Easy: Create, assess, prioritize, and measure all of your maintenance work orders in one place. UpKeep is the easy-to-use, all-in-one solution that simplifies work order management.
    UpKeep Software - View Work Order Details: Ensure consistency around work order documentation with immediate access to work order information.
    UpKeep Software - Parts & Inventory Management: UpKeep’s inventory management software provides you with powerful insights to better control costs and ensure you have sufficient supply in stock.
    UpKeep Software - Analytics: Quickly generate a maintenance report to evaluate work order completion rates, maintenance costs, technician productivity, inventory levels, and more.
    UpKeep Software - Track Time and Cost
    UpKeep Software - Asset Management: Allows technicians and managers to quickly pull up asset model, warranty, depreciation schedules, and more. Make smarter repair or replace decisions by having access to the right information at all times.
    UpKeep Software - Create & Manage Work Orders from Your Phone: Make better and more data-driven decisions for repairs with on-the-go access to asset work order history.
    UpKeep Software - Create & Manage Work Orders from Your Tablet: Make better and more data-driven decisions for repairs with on-the-go access to asset work order history.
    View 9 more
    UpKeep video
    UpKeep Software - Work Order Management Made Easy: Create, assess, prioritize, and measure all of your maintenance work orders in one place. UpKeep is the easy-to-use, all-in-one solution that simplifies work order management.
    UpKeep Software - View Work Order Details: Ensure consistency around work order documentation with immediate access to work order information.
    UpKeep Software - Parts & Inventory Management: UpKeep’s inventory management software provides you with powerful insights to better control costs and ensure you have sufficient supply in stock.
    UpKeep Software - Analytics: Quickly generate a maintenance report to evaluate work order completion rates, maintenance costs, technician productivity, inventory levels, and more.
    UpKeep Software - Track Time and Cost
    UpKeep Software - Asset Management: Allows technicians and managers to quickly pull up asset model, warranty, depreciation schedules, and more. Make smarter repair or replace decisions by having access to the right information at all times.
    UpKeep Software - Create & Manage Work Orders from Your Phone: Make better and more data-driven decisions for repairs with on-the-go access to asset work order history.
    UpKeep Software - Create & Manage Work Orders from Your Tablet: Make better and more data-driven decisions for repairs with on-the-go access to asset work order history.

    Features

    Total features of UpKeep: 181

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Asset Accounting
    • Asset Lifecycle Management
    • Asset Planning
    • Asset Tracking
    • Audit Management
    • Audit Trail
    • Autofill
    • Automated Scheduling
    • Barcode/Ticket Scanning
    • Barcoding/RFID
    • Benchmarking
    • Billing & Invoicing
    • Bills of Material
    • Built-in Accounting
    • CRM
    • Calendar Management
    • Calibration Management
    • Check-in/Check-out
    • Class Scheduling
    • Code Enforcement
    • Collaboration Tools
    • Commercial Properties
    • Compliance Management
    • Compliance Tracking
    • Components Tracking
    • Configuration Management
    • Contact Database
    • Contract/License Management
    • Cost Tracking
    • Customer Database
    • Customisable Forms
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Data Import/Export
    • Data Visualisation
    • Depreciation Management
    • Digital Signature
    • Dispatch Management
    • Disposal Management
    • Document Management
    • Document Storage
    • Downtime Tracking
    • Drag & Drop
    • Electronic Signature
    • Employee Scheduling
    • Energy Management
    • Equipment Maintenance
    • Equipment Management
    • Equipment Tracking
    • Facility Asset Management
    • Facility Management
    • Facility Scheduling
    • Failed Inspection Tracking
    • File Storage
    • Fixed Asset Management
    • For Mechanical Equipment
    • For Schools
    • Forecasting
    • Forms Creation & Design
    • Forms Management
    • Fuel Tracking
    • Full Text Search
    • GPS
    • Historical Reporting
    • IT Asset Management
    • IT Asset Tracking
    • Image Capture
    • Incident Management
    • Inspection Management
    • Inventory Auditing
    • Inventory Control
    • Inventory Management
    • Inventory Optimisation
    • Inventory Tracking
    • Invoice Management
    • Item Management
    • Job Costing
    • Job Management
    • Key & Lock Management
    • Kitting
    • Labor Cost Reporting
    • Location Tracking
    • Logbook Tracking
    • MES
    • Maintenance Management
    • Maintenance Scheduling
    • Manuals
    • Manufacturing Inventory Management
    • Map Creation
    • Material Requirements Planning
    • Mobile Access
    • Mobile Signature Capture
    • Monitoring
    • Multi-Channel Management
    • Multi-Location
    • Offline Access
    • Online Booking
    • Online Time Clock
    • Order Tracking
    • Parts Management
    • Payment Collection in the Field
    • Performance Metrics
    • Predictive Maintenance
    • Preventive Maintenance
    • Prioritisation
    • Process/Workflow Automation
    • Procurement Management
    • Product Identification
    • Production Scheduling
    • Productivity Analysis
    • Project Management
    • Purchase Order Management
    • Purchasing & Receiving
    • QR Codes
    • Quality Control
    • Quality Management
    • Quotes/Estimates
    • Real-Time Analytics
    • Real-Time Data
    • Real-Time Monitoring
    • Real-Time Notifications
    • Real-Time Reporting
    • Real-Time Updates
    • Real-time Scheduling
    • Recurring Appointments
    • Reminders
    • Reorder Management
    • Repair Tracking
    • Report Templates
    • Reporting & Statistics
    • Reporting/Analytics
    • Requisition Management
    • Reservations Management
    • Residential Properties
    • Retail Inventory Management
    • Returns Management
    • Root Cause Analysis
    • Routing
    • SKU/UPC Codes
    • Safety Management
    • Scheduling
    • Search/Filter
    • Self Service Portal
    • Serial Number Tracking
    • Service History
    • Service Request Management
    • Software License Management
    • Space Management
    • Status Tracking
    • Subcontractor Management
    • Supplier Management
    • Supply Chain Management
    • Tagging
    • Task Management
    • Task Scheduling
    • Technician Management
    • Template Management
    • Third-Party Integrations
    • Tire Management
    • Traceability
    • Trend Analysis
    • User Management
    • Vehicle Information
    • Vendor Managed Inventory
    • Vendor Management
    • Version Control
    • Visitor Management
    • Warehouse Management
    • Warranty Tracking
    • Work Order Creation
    • Work Order Management
    • Workflow Management

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    Reviews

    Overall rating

    4.6 /5
    (1,343)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.7/5

    Already have UpKeep?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,343 Read all reviews
    Showing 5 reviews of 1,343
    Lillian
    Lillian
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    UpKeep simplifies facility management!

    Reviewed on 06/03/2023

    Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be...

    Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be monitored and scheduled with ease thanks to the app's straightforward design. Task delegation and real-time updates help the whole team stay on the same page.

    Pros

    My team's maintenance management has been greatly improved thanks to UpKeep. Thanks to the app's intuitive design and constant updates, keeping track of and planning out tasks has never been simpler. If you're wanting to simplify your maintenance management procedures, go no further than UpKeep.

    Cons

    Insufficient personalization choices may exist in UpKeep's work order forms. Improvements in functionality for the mobile app are needed.

    David
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent tool for technology company that needs affordable CMMS

    Reviewed on 08/02/2024

    UpKeep has been very helpful in guiding us through adoption of the platform and providing us the...

    UpKeep has been very helpful in guiding us through adoption of the platform and providing us the tools needed to expand our capabilities and record keeping. This is an excellent platform that has helped us build our service delivery platform

    Pros

    UpKeep is easily configured and very flexible to meet our very unique business model. The support team has been outstanding throughout our implementation and continues to provide top notch service to guide us through new challenges. I appreciate the relatively low cost against the market to all us to grow with the product and add licenses without significant cost

    Cons

    The platform is designed for a more traditional break/fix style work force management application. It has forced us to adapt some of our (albeit maturing) processes to meet the capability within the platform in order to capture the data and detail that we are looking for.

    Domenic
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Simplest task assistant

    Reviewed on 14/05/2023

    Pros

    The Notifications and alerts are essential reminders.The display of tasks and ranking reduces the chances of skipping or forgetting them.

    Cons

    Some important pieces of information need to be added such as precise location information about assets.

    Elizabeth
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Upkeep magical performance.You should try it.

    Reviewed on 29/10/2023

    We all need Upkeep if we want to scale into new hights of success.I always use it to create work...

    We all need Upkeep if we want to scale into new hights of success.I always use it to create work orders and you always get notifications if anything is updated.It makes businesses business work more effective than before.

    Pros

    It is the chief hack for maintenance and management.Helps business to work more effective.It is a user friendly software which is easy to use.It gives it's users control and sovereignty.UpKeep is easily accessible anywhere and anytime you need it.

    Cons

    No cons about it.It has been impactful to me.

    Roger
    Overall rating
    • Industry: Machinery
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Upkeep Review

    Reviewed on 18/10/2023

    Pros

    Creating, scheduling and tracking work orders. Setting up PM.

    Cons

    So far I like everything Upkeep offers. It is working well for us.

    Response from UpKeep Technologies

    Hi Roger, thank you for your review! We are so happy to hear UpKeep is working well for your team! If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

    Showing 5 reviews of 1,343 Read all reviews

    UpKeep FAQs

    Below are some frequently asked questions for UpKeep.

    UpKeep offers the following pricing plans:

    Starter: $45 per user, per month (billed annually). Professional: $75 per user, per month (billed annually). Business Plus: Pricing available on request.

    UpKeep has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    UpKeep supports the following languages:

    Chinese, English, French, Spanish

    UpKeep supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    UpKeep integrates with the following applications:

    Azuga Fleet, ClearBlade, Coupa, Linxup, Looker, Microsoft Azure, Microsoft Excel, Microsoft Power BI, Microsoft Teams, Mingo Smart Factory, Motive, Okta, One Step GPS, OneLogin, Procore, Samsara, Slack, Tableau, Titan GPS, Workato, Xero, Zapier, Zendesk Suite

    UpKeep offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for UpKeep.