About Databox
Databox is a cloud-based business analytics tool that allows users to create custom analytics dashboards incorporating data from multiple sources, which can be viewed on any device. The system is designed for marketers, analysts, and CEOs, and offers one-click integrations with a range of cloud services and databases for data import, as well as an API for custom integrations.
The Databox Designer allows users to build KPI dashboards using a drag-and-drop editor, with the ability to customize views by changing data visualizations and adding metrics. Data from multiple sources can be displayed without requiring any code, and users can control access to their datawalls by restricting permissions and IP addresses. Live previews let users view data in real time, and the query builder can be used to import custom metrics, events, statistics, and goals. Users can also control advanced settings for each metric, such as modifying time intervals, currencies, and chart formats.
The Databox apps for iOS and Android automatically deliver daily scorecards to users’ mobile devices at specified times, and weekly summaries containing metrics selected by users. Alerts are also automatically generated when trends emerge or sudden changes occur. Data can be annotated in the mobile app, and shared with teammates, and passcodes or Touch ID can be enabled to ensure that data is kept secure.
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- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing app
Reviewed on 27/01/2017
We tried a few other apps. None came close to the ease of use, flexibility, simplicity and customer...
We tried a few other apps. None came close to the ease of use, flexibility, simplicity and customer support we got from databox. At one point we need a specific attribute from MixPanel, and after asking support on how to do this, they actually rolled up a new feature into production in less than a weeks time. (Maybe it was in the pipeline, but it's still amazing)
Pros
Amazing customer support, very easy to use, nice design too.
Cons
None so far, extremely flexible so meeting all our needs.
- Industry: Online Media
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product and Support!
Reviewed on 14/12/2022
Overall, It's very friendly to use, especially the way to organize templates to share across client...
Overall, It's very friendly to use, especially the way to organize templates to share across client accounts, create alerts, and native integrations with the most used platforms. A Big shoutout to the support team, which is responsive and ALWAYS resolves my questions/issues
Pros
I love to centralize the KPIs in one place. While running campaigns through multiple platforms, Databox helps to create and calculate metrics to summarize all impressions, metrics, conversions, spending, etc. I am showing data in a fancy and easy way to monitor the metrics' performance.
Cons
I've noticed some glitches. 1) After data is updated automatically, sometimes the dashboard doesn't seem to be updated, and to get the data updated, I need to change the date range and get back to the previous date range. 2) In the table settings >> multiple metrics can't sort based on the metric only manually; it would be great to sort dynamically ascending or descending3) I can't view log changes, Ex. If another college works on the same board, I can't see my changes vs. theirs.
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Databox: Close, but no cigar...or even cigarillo ...
Reviewed on 24/02/2018
Pros
I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.
Cons
While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time.
All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Robust Reporting Platform
Reviewed on 28/08/2021
Pros
Databox is highly customizable, allowing for white-labeling, custom reporting, and and offers a wide selection of native datasources that you can sync with out-of-the box.
Cons
Unfortunately, their customer service can be a bit slow to respond to requests.
Also, for more manual reports that utilize lots of texts and screenshots, there isn't much customization available to format text and images. This can make for reports that don't look great.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Nice balance of functionality and price
Reviewed on 18/08/2019
I liked Databox while I used it. It's not a BI tool by any means but it does have a few options to...
I liked Databox while I used it. It's not a BI tool by any means but it does have a few options to allow you to transform your data. They also have some cool options for tracking goals and the mobile app is leaps and bounds better than the competition.
Pros
The visuals look awesome on the computer, TV, and phone. I was impressed with how easy it was to create a metric.
Cons
Once the metrics are on the dashboard there isn't much else you can do with them. It lacks some of the basic functionality that I'd expect such as dragging to zoom into a certain section of the chart or even hovering over the comparison line to see the exact value.
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GeckoboardDatabox FAQs
Below are some frequently asked questions for Databox.Q. What type of pricing plans does Databox offer?
Databox offers the following pricing plans:
- Starting from: US$159.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Track & improve your performance at an affordable price. We offer a 15-day free trial of any paid plan, no credit card required. We also provide extensive setup help to users for free as part of onboarding. Free: $0, includes up to 3 Data Source Connections + 3 Databoards + 5 users + daily data refresh Starter: starts at $91/month Professional: starts at $169/month Performer: starts at $289/ month Learn more about our pricing & packaging here: https://databox.com/pricing
Q. Who are the typical users of Databox?
Databox has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Databox support?
Databox supports the following languages:
English
Q. Does Databox support mobile devices?
Databox supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Databox integrate with?
Databox integrates with the following applications:
AccuRanker, ActiveCampaign, Ahrefs, Amazon Redshift, Asana, BigCommerce, Bitbucket, CallRail, Campaign Monitor, Chartbeat, Copper, Drift, Eventbrite, GitHub, Google Ads, Google Analytics 360, Google Search Console, Google Sheets, Harvest, Help Scout, HubSpot CRM, HubSpot Marketing Hub, HubSpot Service Hub, Infusionsoft CRM Singapore, Instagram, Intercom, Intrix CRM, Jira, Klaviyo, Lead Gen & CRM (formerly SharpSpring), LinkedIn for Business, Localytics, Mailchimp, Make, Marketo Sales Connect, Meta for Business, Microsoft SQL Server, Mixpanel, Mixpanel Export Tool, Moz Pro, MySQL, Optimizely, PayPal, Pipedrive, PostgreSQL, ProfitWell, Quickbooks Online, SMS Reviews, Salesforce Marketing Cloud Account Engagement, Salesforce Platform, Semrush, SendGrid, Seventh Sense, Shopify, Slack, Snowflake, StackAdapt, Stripe, SurveyMonkey, Twitter/X, Vimeo, Wistia, WooCommerce, Xero, YouTube Mentions, Zapier, Zendesk Suite
Q. What level of support does Databox offer?
Databox offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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