About Engage360

Vizury Engage360 is an AI-driven omnichannel marketing platform that optimizes the potential of each channel and delivers integrated consumer experiences across connected devices. It delivers high value consumer conversions by empowering marketers to seamlessly craft unique consumer journeys and enables timely decision-making across multiple touch-points powered by machine learning algorithms that learn and evolve real time.

Vizury Engage360 platform aims to bring efficiency in marketing spends by integrating owned CRM channels like emails, notifications, messaging, chatbot apps together with paid programmatic advertising channels through social, native, display and video ads.

The platform and business of Vizury were acquired by Affle in 2018. After the acquisition, it has now become an integral product as part of Affle’s Consumer Platform. Affle started in 2005 and is a global technology company with a proprietary consumer intelligence platform that delivers consumer engagement, acquisitions and transactions through relevant mobile advertising.

Key benefits of Engage360

1. Multi-channel Support - Email, Browser Push Notification, App Push Notification, In-App Notification, SMS, Chatbot, Social Ads, Native Ads, Display Ads, Video Ads
2. User Journey - Create marketing flows to acquire, engage, and retain customers across CRM & paid channels
3. Carousel Templates - Show up to 6 clickable/scrollable product image/prices in a single notification, across iOS and Android App Push Notification
4. Segmentation - Powerful segmentation engine to slice & dice user data based on 50+ parameters
5. Facebook Marketing Partner (FMP) - FMP accreditation gives Vizury early access to Facebook features across all their properties
6. Machine Learning Algorithms - Proprietary AI/ML algorithms uses 40+ attributes for user scoring and bidding across CRM & ad-tech channels
7. Programmatic Reach - Integrated with top ad exchanges, SSPs, and Mobile Marketing Partners (MMPs)
8. Flexible Pricing Models - Flexible retargeting models - CPC, CPT, CPS, or ROI pricing to drive higher ROI
9. Triggers - Out-of-the-box triggers such as Price Drop, Drop-off, Cross-Sell, Up-Sell, and Product Labels
10. Analytics - Measure the result of individual channel-based or Omnichannel Journey campaigns

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 16 others, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian

Images

Use segments for batch-push campaigns to target the right users with the right message, at the right time
Send personalized browser push messages to visitors
Real-time stats to measure the effectivity of every push notification sent
The platform is pre-loaded with smart use cases that can be activated with the click of a few buttons
Vizury’s Browser Push Notifications work across all devices and websites
View 9 more
Engage360 screenshot: Engage360 screenshot: Engage360 screenshot: Use segments for batch-push campaigns to target the right users with the right message, at the right time Engage360 screenshot: Send personalized browser push messages to visitors Engage360 screenshot: Real-time stats to measure the effectivity of every push notification sent Engage360 screenshot: The platform is pre-loaded with smart use cases that can be activated with the click of a few buttons Engage360 screenshot: Vizury’s Browser Push Notifications work across all devices and websites Engage360 screenshot:

Features

Total features of Engage360: 63

  • A/B Testing
  • API
  • Abandoned Cart Saver
  • Account Based Marketing
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Behavioural Targeting
  • CAN SPAM Compliance
  • Campaign Management
  • Campaign Segmentation
  • Churn Management
  • Communication Management
  • Community Management
  • Contact Management
  • Content Analytics
  • Content Creation
  • Contextual Targeting
  • Customisable CTAs
  • Customizable Fields
  • Device Targeting
  • Discount Management
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Actions
  • Experience Management
  • Expiry Notifications
  • Feedback Management
  • Gamification
  • Geotargeting
  • Image Library
  • Labeling
  • Landing Pages/Web Forms
  • Lead Qualification
  • List Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Marketing
  • Multivariate Testing
  • Notification Scheduling
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Recommendations
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Analytics
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Spam Blocker
  • Template Management
  • Video Support
  • Visual Notifications
  • WYSIWYG Editor
  • Web Notifications
  • Website Analytics
  • Website Personalisation
  • Website Visitor Tracking

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Reviews

Overall rating

4.4 /5
(23)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.5/5

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Showing 5 reviews of 23
Jeffrey J.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Vizury Overview

Reviewed on 05/07/2019

Pros

never have any error hence all the feature run very smoothly

Cons

the design of the UI is bad taste, looks like normal software no a good one

Sean L.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Customer Service

Reviewed on 22/07/2019

We have set a majority of our clients up on these types of notifications and have seen excellent...

We have set a majority of our clients up on these types of notifications and have seen excellent results.

Pros

The customer service that the Vizury team provides is excellent. All of my questions get answered in a timely manner and they are frequently coming out with newer updates that help improve functionality. The cost is also excellent.

Cons

I would like to see a bulk-upload option available as several clients want the ability to make large changes at once.

Vivian H.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Intuitive platform that suits business needs

Reviewed on 04/07/2019

Additional channel to reach out to users whom may not be targetable on other channels. More timely...

Additional channel to reach out to users whom may not be targetable on other channels. More timely and personalized engagement that triggers when user is browsing on the site.

Pros

The webpush platform is very intuitive and simple to use. Trigger rules which we require for different campaigns are readily available and fits our use cases. Analytics on campaign performance is also available on the dashboard.

Cons

Custom integration settings seem to be complicated and documentation is lost when account managers change hands. Troubleshooting of issues may sometimes take awhile.

Syed R.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Vizury brings in incremental revenue with great customer support

Reviewed on 07/02/2020

It has brought in some decent incremental revenue, and we can customize the targeting quite a bit.

It has brought in some decent incremental revenue, and we can customize the targeting quite a bit.

Pros

The excellent and quick customer support provided by their teams. Usually receive an e-mail reply back within 24 hours. Also the detailed targeting we can use with notifications is quite valuable.

Cons

The site could be more user-friendly, makes it difficult to change some things on your own without help.

Akshay K.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Useful Tool to Contact Your Users

Reviewed on 10/09/2019

The overall experience with Vizury team and the platform has been incredible. The team of CSRs has...

The overall experience with Vizury team and the platform has been incredible. The team of CSRs has been helping us at every juncture. They gave us entire product knowledge and still help us in setting up campaigns. The pricing is probably the best feature, as a company of any size can opt, as the pricing depends on the number of subscribers.

It has been a good addition to our marketing arsenal.

Pros

Vizury Browser Push has been helping us contacting our customers frequently to cross-sell, up-sell, push our coupon codes, ask the customers to reorder, contact the users who abandoned their cart and much more.

Cons

Personalization (First name) is one thing that can be added (I'm not sure if it is already there & I'm not aware of it). Also, the customization of 'subscribe to our website' message is still pretty standardized. If this can be customized, it would be great.

Showing 5 reviews of 23 Read all reviews

Engage360 FAQs

Below are some frequently asked questions for Engage360.

Engage360 offers the following pricing plans:

  • Starting from:
  • Pricing model: Free, Subscription
  • Free Trial: Available

We do not have any information about Engage360 features

Engage360 has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Engage360 supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian

Engage360 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Engage360 has

Engage360 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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