--- description: Learn how Purplepass can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Purplepass. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Purplepass Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/86/ticketing/software) > [Purplepass](/software/106187/purplepass) # Purplepass Canonical: https://www.getapp.co.uk/software/106187/purplepass Page: 1 / 13\ Next: [Next page](https://www.getapp.co.uk/software/106187/purplepass?page=2) > Purplepass is the cloud ticketing platform built for theatres, universities, festivals, and any live event. Embed a branded checkout, offer interactive seat maps, manage passes and merch, scan tickets offline, view real-time analytics, and get 24/7 US-based support. > > Verdict: Rated **4.9/5** by 298 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Purplepass 1\. Branded, secure checkout Keep fans on your domain and under your logo while meeting PCI-DSS level 1 standards. 2. Unlimited ticket types Offer reserved seats, GA, multi-day passes, bundles, upgrades, and donations from a single inventory. 3. Free interactive seat maps Our design team builds mobile-friendly maps that mirror your venue’s exact layout at no extra charge. 4. Complete box-office toolkit Desktop POS, mobile terminals, and wireless scanners process cash, cards, comps, and contactless entry, all synced to the cloud. 5. Real-time analytics Dashboards reveal which channels convert, when doors peak, and where revenue grows so marketing and finance stay aligned. 6. Marketing firepower Generate unlimited promo codes, schedule SMS blasts, and track every UTM to see true campaign ROI. 7. Seamless integrations Connect to TouchNet, Authorize.net, PayPal, Bluefin, and over 6,000 apps via Zapier. Single Sign-On ensures frictionless campus access. 8. Hardware provided Hit volume milestones to receive scanners, printers, and kiosks at no cost, ready to plug-and-play on show day. 9. 24/7 live support US-based experts answer calls for both organisers and ticket buyers, plus free onboarding and training. 10. Flexible payouts Use Purplepass processing for rapid deposits or bring your own merchant account and receive funds directly. Purplepass bundles the technology, hardware, and human support you need to sell out shows, shorten lines, and keep stakeholders smiling—no long-term contracts or hidden fees required. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 298 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Purplepass - **Location**: San Diego, US - **Founded**: 1998 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: SERVICE FEES \* Online sales - 2.5%, $0.99/ticket \* Online sales (Non-profit) - 2.0% + $0.99/ticket \* Box office sales - FREE \* COMPs - FREE \* Gustlist - FREE \* Free tickets - FREE \* Phone orders - FREE \* Shipped orders - FREE (Customer just pays shipping) \* Building seating maps - FREE \* Volume discounts available \* License pricing available as low as $0.35/ticket CREDIT CARD PROCESS \* Online sales - 3% \* Box office sales - 2.5% + $0.25/transaction PRINTED MATERIAL \* Thermal Tickets: $0.10/ticket \* Full Color Tickets: $0.12/ticket OTHER PRICING DETAILS \* No signup fees \* No monthly/annual fees \* Equipment may be provided for free - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Russian, Spanish - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Alumni Management - Artist Management - Attendance Management - Attendance Tracking - Attendee Management - Attendee Segmentation - Badge Printing - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Calendar Management - Class Scheduling - Commenting/Notes ## Integrations (20 total) - Auth0 - Azure Active Directory External Identities - CardPointe - Constant Contact - Embeddable - Gift Card and Loyalty Program - HubSpot CRM - Insurance Program - Mailchimp - Meta for Business - Okta - Robly - Single Sign-On - SurveyMonkey - TouchNet Payment Systems ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.getapp.co.uk/directory/86/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.getapp.co.uk/directory/86/ticketing/software) - [Admissions Software](https://www.getapp.co.uk/directory/907/admissions/software) - [Event Booking Software](https://www.getapp.co.uk/directory/1107/event-booking/software) - [Event Check In Software](https://www.getapp.co.uk/directory/1135/event-check-in/software) - [Festival Management Software](https://www.getapp.co.uk/directory/1309/festival-management/software) ## Alternatives 1. [TicketSource](https://www.getapp.co.uk/software/104919/ticketsource) — 4.8/5 (525 reviews) 2. [Ticket Tailor](https://www.getapp.co.uk/software/111155/ticket-tailor) — 4.9/5 (548 reviews) 3. [Eventbrite](https://www.getapp.co.uk/software/91490/eventbrite) — 4.6/5 (5738 reviews) 4. [Beyonk](https://www.getapp.co.uk/software/2063767/beyonk) — 4.9/5 (167 reviews) 5. [Showpass](https://www.getapp.co.uk/software/116259/showpass) — 4.7/5 (406 reviews) ## Reviews ### "FTMP Events" — 5.0/5 > **Gregory** | *11 November 2018* | Music | Recommendation rating: 10.0/10 > > **Pros**: Low fees for customers, no minimum sales limits for promoters, great customer service and very quick turn-around > > **Cons**: Only thing that causes some confusion is the ticket links re-direct to a large string. Like http://www.purplepass.com/DOYLE122118 when loaded, turns into https://www.purplepass.com/\#170920/FTMP\_Events-DOYLE\_(legendary\_ex-guitarist\_of\_The\_Misfits)-Buffalo\_Iron\_Works-December-21-2018.html > > Purplepass has been FTMP Events' ticketing service for over 5 years, and we stick with it due to the reliability and great service. We highly recommend them to anyone interested in selling tickets online for event(s). ----- ### "Purplepass, the most reliable ticketing software" — 5.0/5 > **Shehnaaz** | *9 April 2025* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: 1. Ease of booking 2. Transfer of tickets between shows 3. Easy refunds 4. Great customer service 5. Ease of scanning with Purplepass device > > **Cons**: None. We are very happy with Purplepass ticketing. > > We’ve been using Purplepass for over three years now to manage ticketing for our dance showcases, which regularly draw close to 1,000 attendees—and we couldn’t be happier with the experience. From the very beginning, Purplepass has offered an incredibly streamlined and user-friendly ticketing system. Setting up events is intuitive and quick, and the platform offers great flexibility in customizing ticket types, pricing tiers, and event details to suit our unique needs. Our guests consistently tell us how easy and seamless it is to book tickets, whether they’re purchasing online or at the door. One of the standout features for us has been their ticket scanning device, which has made on-site check-ins much more efficient. With large crowds arriving in waves, speed and organization are critical—and Purplepass has absolutely delivered on that front. The scanners work smoothly and reliably, helping us keep lines moving and our guests happy. In terms of cost, Purplepass offers very reasonable service fees, which has been a major plus, especially for nonprofit or community-centered events like ours. We appreciate that they keep their pricing fair without compromising on features or support. Speaking of support, their customer service team is always prompt, professional, and genuinely helpful. Whether it’s a quick question or a last-minute need before showtime, their team has always been there to assist us. Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable, and efficient ticketing platform, we highly recommend Purplepass. ----- ### "Purplepass Ticketing Review" — 3.0/5 > **Jen** | *17 January 2018* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: Customer service was fantastic - I worked with one of the customer rep, he was responsive and super helpful\! I had a unique ticketing need for a multi-day film festival and he was able to help me figure out a variety of ticketing solutions for a complex project. > > **Cons**: The only negatives would be with the ease of using the platform. It's a complicated back end, difficult to figure out where things are to make updates without having a customer service rep support. For a complex project this is not going to be a self-serve platform. ----- ### "PurplePass Makes Event Ticket Sales and Management Easy" — 5.0/5 > **Rob** | *5 November 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The product is easy to use, provides the perfect platform for advertising and conducting ticket sales for all of our events which we host 6-8 each year. > > **Cons**: Inserting images within the content of the description of events requires an outside hosted file structure to import from. > > I have used PurplePass for the last 5 years for advertising and ticket sales for at least 40 events. As the IT Chair of our club, I find using the product is intuitive and easy to use. Features that streamline building events is the capability to replicate a past event as a template for a future event. The ability to use seating maps for reserved seating is great and having options for custom questions to obtain customer information such as attendee names and food preferences is invaluable. Reporting capabilities are great to use in managing events, use for attendee check-in, and reminder notifications. Lastly, I can't say enough about how valuable their customer support team has been in assisting me promptly when I need product support or custom seating maps built. ----- ### "We're Glad We Switched to Purplepass" — 5.0/5 > **Charlie** | *17 April 2025* | Music | Recommendation rating: 10.0/10 > > **Pros**: We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched. We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in whatever form is most useful for communicating with staff, board, or advertisers and funders. Probably the feature we appreciate most is the exemplary customer service. Reps respond immediately (and patiently\!) with clear, helpful answers, and the resources in the online help center not only aid with specific issues but offer valuable guidance and tips for improving the ways we do business. > > **Cons**: In nearly two seasons, we haven't encountered any serous issues, particularly because Purplepass representatives have always helped us solve any problems quickly and effectively. > > Based on our experience, we'd recommend Purplepass without hesitation to any event organizer. The functionality of the platform is excellent, and the price extremely reasonable. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.co.uk/software/106187/purplepass?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/106187/purplepass) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data