--- description: Learn how Filevine can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Filevine. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Filevine Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/120/law-practice-management/software) > [Filevine](/software/106217/filevine) # Filevine Canonical: https://www.getapp.co.uk/software/106217/filevine Page: 1 / 13\ Next: [Next page](https://www.getapp.co.uk/software/106217/filevine?page=2) > Filevine's Legal Operating Intelligence System (LOIS) merges complex legal work into a unified system of truth where data, documents, and workflows operate with total clarity. Filevine embeds true agentic legal AI into every matter, every case and every workflow. > > Verdict: Rated **4.4/5** by 301 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Filevine Run every case from intake to settlement in one system. Contacts, documents, deadlines, billing, and client communication all live in a single structured record. Build your firm's best workflows once. Define roles, tasks, and handoffs for every stakeholder, so each matter moves the same way no matter who picks it up. Ask LOIS about any matter, or every matter, in plain English. Every answer is cited and linked to its source document, verified against hallucinations and measured against the most recent "good law" rulings. Put AI agents to work across the firm. LOIS sets tasks, moves deadlines, drafts documents, and writes results back to the case file. Keep the whole team on the same live record. Partners, associates, paralegals, and case managers see the same facts, so no one walks into a deposition or a review meeting without the latest updates and context. Protect client data with one of the strongest security profiles in legal tech: HIPAA, SOC 2 Type 1 \& 2, SOC 3, and FedRAMP-aligned, with encrypted data in transit and redundant backups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 301 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Filevine - **Location**: Provo, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: LOIS offers a 100% free trial that requires no commitment, no switching and gives legal teams the ability to use and test the legal AI workflows before purchasing a plan. Filevine is charged on a per user, per month basis, depending upon which products you select in your solution. See a demo with Filevine for detailed pricing and discounts. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - AI Summarization - AI/Machine Learning - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Archiving & Retention - Audit Trail - Automatic Backup - Automatic Billing - Bankruptcy Case Management - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM ## Integrations (30 total) - Actionstep Legal Accounting - Box - Captorra - Case Status - Dialpad Connect - DocuPost - Docusign CLM - Domo - Dropbox - Gmail - Google Calendar - Google Drive - Hona - Kenect - LEX Reception ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Law Practice Management Software](https://www.getapp.co.uk/directory/120/law-practice-management/software) ## Related Categories - [Law Practice Management Software](https://www.getapp.co.uk/directory/120/law-practice-management/software) - [Legal Case Management Software](https://www.getapp.co.uk/directory/124/legal-case-management/software) - [Legal Document Management Software](https://www.getapp.co.uk/directory/763/legal-document-management/software) - [Legal Calendar Software](https://www.getapp.co.uk/directory/765/legal-calendar/software) - [Court Management Software](https://www.getapp.co.uk/directory/1193/court-management/software) ## Alternatives 1. [Clio](https://www.getapp.co.uk/software/91415/clio) — 4.6/5 (1752 reviews) 2. [LEAP](https://www.getapp.co.uk/software/104595/leap) — 4.2/5 (551 reviews) 3. [8am MyCase](https://www.getapp.co.uk/software/91266/mycase) — 4.6/5 (807 reviews) 4. [Assembly Neos](https://www.getapp.co.uk/software/125343/neos) — 4.3/5 (204 reviews) 5. [8am CasePeer](https://www.getapp.co.uk/software/107329/casepeer) — 4.8/5 (218 reviews) ## Reviews ### "Best thing to come out of 2020…" — 5.0/5 > **Abigail** | *14 September 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: My most loved feature of Filevine is the flexibility to customize it to fit your firm’s needs. It was extremely important to us to pick a case management software that allowed us to customize features based on all Case types that we handle. Filevine was extremely easy to learn and use to fit our firms needs. Additionally, the report writing and Filevine can be used by almost anyone. It is very easy to pull the information that you need in a very short amount of time. > > **Cons**: There are a couple of newer features in Filevine that could improve. For example, the calendar section in Filevine is something that we currently do not use because of confusion on its integration with outlook. Additionally, I wish that Enterprise automation was a little easier to use. > > Overall, I could not be happier with our experience with Filevine. It has exceeded our expectations and truly helped our firm in the last nine months. We were worried about transitioning with our staff, but the process went very smoothly given that we were working remotely at the time. The customer support that we received during our onboarding and integration could not have been better. ----- ### "Customizable Client Management for Attorneys" — 4.0/5 > **Alex** | *6 March 2025* | Legal Services | Recommendation rating: 7.0/10 > > **Pros**: Our company has used Filevine for four years now and during that time we've seen a huge growth within the software. It began as a system we begrudgingly used, to one that we have heavily customized to fit our needs and have recommended to others. The thing I like most about Filevine is the ability to customize their software to fit your companies needs. The storing of client files is not going to be the same firm to firm so having the ability to customize the software to fit our needs is a huge asset. > > **Cons**: We have found that Filevine can be slow or kick users out more often than other websites. In addition, the search feature, while wide, is also inefficient and doesn't show you the most logical result at the top, so you sometimes have to go digging for something you need. > > Overall, we've grown to really enjoy using Filevine. It's been so helpful to be able to customize the software. ----- ### "BE AWARE: Technical experience needed to use this product" — 1.0/5 > **Drew** | *2 June 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: The sales process. Over-promise, under deliver on the actual product. If you are an enterprise level law firm, maybe this product is right for you, since you need to have the technical knowledge, in-house to be able to utilize the features to the fullest. > > **Cons**: They charged $60k upfront for services and add-ons that were not only never used, but never setup or even deployed to a production environment. > > Timeline Summary •October 2023: Contracts were signed for Filevine software and Vinetegrate’s implementation, including data and document migration from the prior system. Vinetegrate set a Go Live date for February 2024 and required upfront payments and data backups. •November–December 2023: The company was required to deliver data backups to Vinetegrate. Early communication revealed challenges in linking and extracting documents from the legacy system. Vinetegrate issued technical upload instructions, and a contractor managed uploads. •January 2024: Ongoing technical issues with file uploads emerged, especially with folder structures. After uploads, Vinetegrate requested CSV exports instead of the previously provided FileMaker files, requiring duplicate work and causing frustration and extra cost. •February 2024: The scheduled Go Live milestone was reached, but documentation does not confirm if it occurred on time. •2024–2025: Communication gaps continued regarding data migration, technical support, and additional changes (such as required API updates) further complicated the process. Key Issues •Vinetegrate failed to communicate critical requirements upfront (e.g., need for CSV files), resulting in avoidable rework and costs. •The company was held responsible for technical tasks that were expected to be vendor-managed. •The schedule was strict for the company, but vendor requirements shifted after work began, leading to delays. •The vendor’s dispute process was one-sided, with broad leeway to assess “cooperation,” adding risk and inconvenience for the company. ----- ### "Filevine Experience" — 5.0/5 > **Olivia** | *2 January 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: It is easy to navigate and having the ability to customize the platform to our firms needs has been critical. > > **Cons**: The search bar. When searching for projects in the "search bar", it leaves very little room for error. If you misspell a clients name, or leave out the middle initial it will not suggest projects with similar names. I've always found this odd. ----- ### "Office Manager Review" — 5.0/5 > **Savannah** | *9 September 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Filevine is so user friendly\! It is easy to teach to new employees and really does a great job at keeping the staff on track\! I love the Taskflow and our ability to customize it to fit our systems. > > **Cons**: I am not a big fan of the Organization of documents. Maybe our firm just needs some training on how to make this work for us, but so far it is not helpful. > > I think Filevine is an amazing product and we are all extremely happy. While there are definitely some features that we would like to see added and integrations that would be helpful, we wouldn't think of switching to anything else. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.co.uk/software/106217/filevine?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/106217/filevine) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data