Less Paper
About Less Paper
Less Paper is a cloud-based work order management system that offers field service businesses a single and centralized platform from which to create and track custom digital work orders. Incorporating dynamic work orders, electronic signature capture and a calendar-based scheduling system as well as PDF generation and export of work orders, Less Paper aims to provide users with a flexible work order management solution.
In order to help users manage work orders effectively, Less Paper equips users with the tools to create, edit and track work orders easily. To enhance user-productivity, Less Paper enables users to sync work orders with field staff automatically, collect customer signatures electronically and email work order receipts as PDF files instantly.
Further to work order management, Less Paper facilitates maintenance management by allowing users to complete digital maintenance work orders, schedule recurring maintenance appointments and receive appointment alerts. To promote efficient maintenance management, Less Paper provides customers, tenants or employees with a self-service portal to request maintenance independently.
With a calendar-based scheduling system, Less Paper permits users to schedule appointments, tasks and notes conveniently. Less Paper’s scheduling features also allow users to manage employee activity with on-call tracking and up-to-date timesheets. Moreover, with Less Paper’s built-in voicemail and answering service, users can schedule the automatic dispatch of ER calls via SMS messages or automated calls.
Key benefits of Less Paper
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Reviews
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- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Talented app developers
Reviewed on 27/03/2023
Excellent, responsive company to work with
Excellent, responsive company to work with
Pros
They were very responsive to our needs and built us exactly the app we needed
Cons
No Cons. I did not see anything that made us think twice
Response from Less Paper Co.
Hi, Chris - Thank you for the great review, we really appreciate it. And thank you for the referral you sent us as well!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software and service
Reviewed on 17/11/2023
They have been great to work with, from the first call to the go live date
They have been great to work with, from the first call to the go live date
Pros
The ease of building a custom system that operates the way we need it to
Cons
None really, if there is anything you do not like you have the capacity to change it
Response from Less Paper Co.
Hi WIll, thank you for your kind review!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Essential For Business
Reviewed on 19/11/2024
My overall experience with Less Paper is that its a "Highly Recommended" for me because it helped...
My overall experience with Less Paper is that its a "Highly Recommended" for me because it helped increase efficiency for my entire team & more.
Pros
What i like most about Less Paper is the ability to help your business not only become paperless but to be able to reduce costly mistakes, create work orders, scheduling, reporting and much more.
Cons
What i like least about Less Paper is it the price could be cheaper or at least a 1st month trial.
- Industry: Management Consulting
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amazing experience from start to finish. Customer service has been fantastic, communication...
Reviewed on 30/04/2018
Saves a lot of time and helps to streamline core operations. Aids in customer communication.
Saves a lot of time and helps to streamline core operations. Aids in customer communication.
Pros
It's fully customizable so it can be tailored exactly to the needs of the purchaser and the price point is amazing for custom designed cloud-based software. I love that the company purchasing can use their own language to set up various areas of the system, it integrates with Quickbooks Online seemlessly and has a really simple interface that even the less tech savvy can navigate.
Cons
It was tough to get a feel for the software when there was no demo available. Also, an app would be great but being that it's custom-built that would put costs up.
Response from Less Paper Co.
Hi, Jackie - Thanks for the review! We do have native apps in development for Android & iOS that are wrappers for our custom systems to allow our clients easier access to their systems and to provide more features. We'll reach out when they're available! Thanks again! - Darren Jett
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Product and Support
Reviewed on 15/08/2024
Fantastic! The Less Paper team is responsive and knowledgeable. If we dreamed it up, they were able...
Fantastic! The Less Paper team is responsive and knowledgeable. If we dreamed it up, they were able to provide it. [sensitive content hidden] is very knowledgeable and having originally developed this out of a need for his families business, he genuinely understands what makes this type of system beneficial to similar businesses. We looked at many other options and no one could get close to offering what Less Paper offers. All of the out of the box options offered limited customization at many times the price and the fully customizable options like Less Paper were far out of our budget.
Pros
Customization, pricing, support, continued development. Nothing else out there offered full customization at these prices. [sensitive content hidden] understands the service and repair industry and had a solution for everything we needed.
Cons
Nothing to list at this point. We were initially concerned about long term stability with Less Paper being a smaller company than many of the large box options out there, but after contacting several referrals we were comfortable moving forward.
Reasons for Switching to Less Paper
Fully customized system at a lower price point than minimally customizable alternatives. [sensitive content hidden]'s Knowledge of the industry needs and programing expertise. Excellent feedback from all of the business references we contacted.Less Paper FAQs
Below are some frequently asked questions for Less Paper.Q. What type of pricing plans does Less Paper offer?
Less Paper offers the following pricing plans:
- Starting from: US$120.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Less Paper offers 1 pricing plan. Small business: $120/mo for the first user + $12/mo per additional user.
Q. Who are the typical users of Less Paper?
Less Paper has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Less Paper support?
Less Paper supports the following languages:
English
Q. Does Less Paper support mobile devices?
Less Paper supports the following devices:
Q. What other apps does Less Paper integrate with?
We do not have any information about what integrations Less Paper has
Q. What level of support does Less Paper offer?
Less Paper offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
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