About NapoleonCat

NapoleonCat is a social media engagement and content publishing tool for marketing and customer care teams. With this web-based platform, you and your team can reply to social media comments, messages, and reviews (including comments under your Facebook and Instagram ads) in one place, without switching between tabs and profiles!

You can use automation to filter out typical questions or delete harmful content from your comments sections. Thanks to the personalized automated moderation rules, NapoleonCat publishes your pre-designed responses to typical customer queries in comments and private messages on your social media profiles.

With the publishing tool, you can schedule your content across multiple social media profiles and platforms: Facebook, Instagram, Twitter, LinkedIn, and Google My Business. The Publisher is packed with collaboration-dedicated features to help you delegate tasks and simplify the approval process.

Using simple analytics dashboards, you can measure the efficiency of your social media marketing efforts and track every interaction. These insights can help your team turn raw social engagement data into actionable strategies for enhancing audience engagement levels.

With NapoleonCat, you can also monitor your competitors on social media and benchmark your performance against industry standards. Using the pre-defined templates, you can send weekly and monthly social media reports straight to your (or other stakeholders’) email.

NapoleonCat is widely used by eCommerce companies, marketing agencies, and brand promoters who publish content, engage their audiences, optimize, and analyze their social media marketing efforts across Facebook, Instagram, Twitter, LinkedIn, YouTube, and Google My Business.

Pricing starting from:

US$23.25/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to NapoleonCat

Key benefits of NapoleonCat

• Improve your response rate and focus on delivering timely customer service across multiple channels. Collaborate in teams, resolve and follow up. Our customers reduced their response time even by 66%.

• Filter out incoming messages and deal with typical questions automatically. Set NapoleonCat to reply, hide, delete, flag, or forward comments and messages based on your pre-defined rules (including your Facebook and Instagram ads comments).

• Make teamwork a breeze with multiple collaboration features.

• Get a bird’s-eye view of your brand performance with easy-to-use analytics. Track competitors, benchmark, and strategize using comparative data sets.

• Save time with automated social media reporting.

• Publish posts on multiple profiles at once. Plan your content with a neat calendar and drafts.

Devices

Business size

S M L

Markets

Andorra, Antigua & Barbuda, Anguilla, Albania, Curaçao, Austria, Australia, Aruba, Åland Islands, Bosnia & Herzegovina, Barbados, Belgium, Bulgaria, Bermuda, Brazil, Bahamas, Belarus, Belize, Canada, Switzerland, China, Costa Rica, Cuba, Cyprus, Czechia, Germany, Denmark, Dominica, Dominican Republic, Estonia, Spain, Finland, Faroe Islands, France, United Kingdom, Grenada, Guernsey, Gibraltar, Greenland, Guadeloupe, Greece, Guatemala, Honduras, Croatia, Haiti, Hungary, Ireland, Isle of Man, India, Iceland, Italy, Jersey, Jamaica, Japan, St Kitts & Nevis, Cayman Islands, St Lucia, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, St Martin, North Macedonia, Martinique, Montserrat, Malta, Mexico, Nicaragua, Netherlands, Norway, New Zealand, Panama, Poland, St Pierre & Miquelon, Puerto Rico, Portugal, Romania, Serbia, Russia, Sweden, Singapore, Slovenia, Svalbard & Jan Mayen, Slovakia, San Marino, El Salvador, Turks & Caicos Islands, Turkey, Trinidad & Tobago, Ukraine, United States, Vatican City, St Vincent & the Grenadines, British Virgin Islands, US Virgin Islands

Supported Languages

English, Japanese, Polish

Pricing starting from:

US$23.25/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to NapoleonCat

Images

NapoleonCat Software - Social Inbox – a unified inbox for all your social media comments, messages, reviews, and more.
NapoleonCat Software - You can moderate all your social media interactions from a single view.
NapoleonCat Software - Schedule your posts and publish to multiple profiles and platforms with one click.
NapoleonCat Software - Automated social media reporting.
NapoleonCat Software - Is your Social Inbox full? Set up automated rules to reply to comments and messages hands free (including the comments under your Facebook and Instagram ads!)
View 6 more
NapoleonCat video
NapoleonCat Software - Social Inbox – a unified inbox for all your social media comments, messages, reviews, and more.
NapoleonCat Software - You can moderate all your social media interactions from a single view.
NapoleonCat Software - Schedule your posts and publish to multiple profiles and platforms with one click.
NapoleonCat Software - Automated social media reporting.
NapoleonCat Software - Is your Social Inbox full? Set up automated rules to reply to comments and messages hands free (including the comments under your Facebook and Instagram ads!)

Features

Total features of NapoleonCat: 32

  • Alerts/Notifications
  • Automated Publishing
  • Automated Scheduling
  • Brand Tracking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Content Management
  • Customer Engagement
  • Customisable Branding
  • Customisable Reports
  • Data Import/Export
  • Engagement Tracking
  • Filtering
  • Keyword Filtering
  • Multi-Account Management
  • Multi-Channel Management
  • Performance Metrics
  • Post Scheduling
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Sentiment Analysis
  • Social Media Monitoring
  • Trend Analysis
  • Workflow Management

Alternatives

Hootsuite

4.4
#1 Alternative to NapoleonCat
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG,...

Buffer

4.5
#2 Alternative to NapoleonCat
Buffer helps users manage multiple social media accounts at once as well as quickly schedule content from anywhere on...

ManyChat

4.8
#3 Alternative to NapoleonCat
ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations...

Kontentino

4.6
#4 Alternative to NapoleonCat
Kontentino is the most human-friendly social media management tool which enables social media teams, agencies, and...

Reviews

Overall rating

4.8 /5
(40)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.8/5
Customer Support
4.9/5

Already have NapoleonCat?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 40
David C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great alternative to Buffer

Reviewed on 30/07/2020

Overall, I could definitely recommend NapoleonCat to other SaaS businesses looking to cover all...

Overall, I could definitely recommend NapoleonCat to other SaaS businesses looking to cover all things social media in 1 app. I especially like the inbox/commenting feature to be able to see and reply to messages and comments. Instagram scheduler is also one of my favorites!

Pros

For a SaaS like CloudTalk, social medias aren't the #1 priority but still they play an important part in the marketing mix. That's why we've decided to look for a solution to manage our social media accounts more efficiently. Obviously Buffer was our initial choice but when looking more into alternatives, we found NapoleonCat to be the perfect fit.

Cons

It's hard to think of something that I dislike. All is looking very promising so far.

Alternatives Considered

Hootsuite

Reasons for Choosing NapoleonCat

Better features, more complex, yet better price

Switched From

Buffer

Reasons for Switching to NapoleonCat

Better price and support.

Response from Napoleon

David, Thank you so much for this amazing review :)

Wojciech B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NapoleonCat - Place where work is getting easier.

Reviewed on 17/08/2020

NapoleonCat helps us every single day with delivering high standard of our services. Moderating,...

NapoleonCat helps us every single day with delivering high standard of our services. Moderating, reporting was never easier, and we we used to subscribe other similar SaaS's.

Pros

Customer service is excellent. Even if we don't know how to manage some issues, heroes from NC are always there. NC is also incredibly easy to implement for a begginers workers/users. Everything is on place, very intuitive.

Cons

It loses connection with Facebook pages from time to time. But it's extremely easy to reconnect.

Alternatives Considered

Buffer and Kontentino

Reasons for Choosing NapoleonCat

Our test proved us that NapoleonCat will be more comfortable to use.

Switched From

Sotrender

Reasons for Switching to NapoleonCat

Due to arguments I mentioned above.
Verified Reviewer
Overall rating
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Fairly easy to use, good with Facebook content, but limited in overall capabilities.

Reviewed on 08/02/2018

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook...

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.

Pros

Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service.

Cons

Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501-1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A new entry in the market with a lot of potential in Social media category

Reviewed on 10/03/2022

Overall it is among the fast-growing & fast social media management platform gaining popularity...

Overall it is among the fast-growing & fast social media management platform gaining popularity rapidly. You can rely on the software

Pros

The user interface is contemporary, fast & modern

Cons

There are social media tools out there that still can outperform this platform in terms of social media monitoring.

Karen P.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

NapoleonCat

Reviewed on 02/02/2022

Is the easiest tool I could find to improve community management tasks, especially when there are a...

Is the easiest tool I could find to improve community management tasks, especially when there are a lot of comments asking for information and you don't have the budget to hire a sophisticated system or chatbot.

Pros

Is very easy to use and saves you a lot of time answering comments and inboxes.

Cons

I don't like that I can't respond to comments on Instagram directly to inbox as I can do on Facebook.

Alternatives Considered

ManyChat
Showing 5 reviews of 40 Read all reviews

NapoleonCat FAQs

Below are some frequently asked questions for NapoleonCat.

NapoleonCat offers the following pricing plans:

  • Starting from: US$23.25/month
  • Pricing model: Subscription
  • Free Trial: Available

Pay only for what you use by defining the number of users and profiles. Upgrade or downgrade any time. Free 2-week trial with no credit card required. Pay annually and get 2 months for free. Standard: starting at $23.25 per month for 3 profiles and 1 user. All-in-one social media solution for customer care & analytics. Perfect for small and medium volumes of social media comments and messages. Pro: starting at $48 per month for 3 profiles and 1 user. Automated social media solution for customer care & analytics. Perfect for high volumes of social media comments and messages. Enterprise: bespoke Need something special? We craft bespoke solutions with dedicated customer support.

NapoleonCat has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

NapoleonCat supports the following languages:

English, Japanese, Polish

NapoleonCat supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations NapoleonCat has

NapoleonCat offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for NapoleonCat.