---
description: Learn how Merlin can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Merlin.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Merlin Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Merlin](/software/106571/voyager)

# Merlin

Canonical: https://www.getapp.co.uk/software/106571/voyager

> Merlin provides veterinary practices with a way to manage appointments \& digital medical records, automate healthcare plans, control stock, and analyze data.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Merlin

 Merlin helps veterinary practices of all sizes and scales to power their business for greater efficiency and improved patient care.

 Practice nurses, receptionists and managers are able to make a booking for an animal from the Merlin reception screen.

 Users can create patient reminder letters directly from within the system, and schedule reminders using specific run criteria.

 Merlin works with each client to design the configuration that best suits the organization's existing and future business needs.

 Merlins cloud platform can be accessed via desktop or any connected mobile device with a browser.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: MWI Animal Health
- **Founded**: 1989

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact MWI Animal Health for further details on pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Ireland, United Kingdom

## Features

- API
- Accounting
- Activity Dashboard
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Document Storage
- EMR/EHR
- Email Reminders
- Historical Reporting
- Imaging and X-rays
- Inventory Management
- Invoice Management
- Medical Billing
- Patient Intake

## Integrations (6 total)

- AllyDVM
- Dayforce HCM
- PetsApp
- Plexi
- Vetstoria
- iRecall

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Veterinary Software](https://www.getapp.co.uk/directory/77/veterinary/software)

## Alternatives

1. [ezyVet](https://www.getapp.co.uk/software/103877/ezyvet) — 4.6/5 (276 reviews)
2. [DaySmart Vet](https://www.getapp.co.uk/software/2046656/daysmart-vet) — 4.6/5 (279 reviews)
3. [Instinct Science](https://www.getapp.co.uk/software/2066226/instinct-emr) — 4.9/5 (234 reviews)
4. [Covetrus Pulse](https://www.getapp.co.uk/software/106227/evetpractice) — 4.0/5 (542 reviews)
5. [Shepherd](https://www.getapp.co.uk/software/2033055/shepherd) — 4.7/5 (87 reviews)

## Reviews

### "Merlin has been great for our new practice" — 5.0/5

> **James** | *13 July 2023* | Veterinary | Recommendation rating: 9.0/10
> 
> **Pros**: Merlin offers and easy-to-use and navigate platform for the efficient running of our busy new start practice.  Automatic ordering based on inventory management pre-sets is great and saves lots of nurse time.  We love the ability to email and text clients straight from the file.  the ability to see the patient';s entire history, rather than one consult/work entry at a time is so much better than other systems I have used elsewhere.
> 
> **Cons**: The licensing method, with limited users can be a workflow limitation.
> 
> Overall I and the team are very impressed with Merlin.  We use it for so much more than just day-to-day workflow.  Inventory management, client communications, insurance claims, the ability to easily attach documents including X-ray images is superb.Reporting is easy once you know how- can take a little getting used to, but is superb.

-----

### "Merlin VetSpace Practice Management System (Veterinary)" — 5.0/5

> **Luke** | *26 July 2023* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Customer support excellent  always available (and can access the system remotely) for any issues. Umbrella package - PMS, Wholesaler, Buying Group.
> 
> **Cons**: No major issues. Perhaps slightly pricier than other providers but the software is second to none.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/106571/voyager)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/106571/voyager> |
| de-AT | <https://www.getapp.at/software/106571/voyager> |
| en | <https://www.getapp.com/industries-software/a/voyager/> |
| en-AE | <https://www.getapp.ae/software/106571/voyager> |
| en-AU | <https://www.getapp.com.au/software/106571/voyager> |
| en-CA | <https://www.getapp.ca/software/106571/voyager> |
| en-GB | <https://www.getapp.co.uk/software/106571/voyager> |
| en-IE | <https://www.getapp.ie/software/106571/voyager> |
| en-NZ | <https://www.getapp.co.nz/software/106571/voyager> |
| en-SG | <https://www.getapp.sg/software/106571/voyager> |
| en-ZA | <https://www.getapp.za.com/software/106571/voyager> |
| fr | <https://www.getapp.fr/software/106571/voyager> |
| fr-BE | <https://fr.getapp.be/software/106571/voyager> |
| fr-CA | <https://fr.getapp.ca/software/106571/voyager> |
| pt | <https://www.getapp.com.br/software/106571/voyager> |
| pt-PT | <https://www.getapp.pt/software/106571/voyager> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.linkedin.com/company/getapp-com-a-gartner-company"]},{"name":"Merlin","description":"Merlin is an enterprise practice management system that helps businesses and practices with running efficient workflows, reduce administration and simplify customer, product, order and inventory management. \n\nPractices are able to create and manage digital medical records, order products, control inventory, generate reports and integrate with on-premise lab equipment.\n\nWe run thousands of practice sites across the UK and Ireland \n\nBilling and invoicing features help users manage finances and cash-flow accurately. Users can select run criteria to set client reminders, as well as manage appointments, prescriptions, and patient records. Efficient stock management features helps reduce wastage, and allow users to create stock-level reports, evaluations, transfer stock, and more. \n \nAdditional features include breed reference libraries, diagnostics, database management, insurance claims, reporting, and payment processing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/58938996-6911-44cd-a2ff-d8a53f64d60f.png","url":"https://www.getapp.co.uk/software/106571/voyager","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/106571/voyager#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud, Windows, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Veterinary Software","position":2,"item":"/directory/77/veterinary/software","@type":"ListItem"},{"name":"Merlin","position":3,"item":"/software/106571/voyager","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/software/106571/voyager#breadcrumblist"}]}
</script>