Onfleet

4.6 (93)
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Last-mile delivery management software

About Onfleet

Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.

Onfleet's software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.

Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more.

Onfleet powers millions of deliveries per month for thousands of smart businesses around the world.


Key benefits of Onfleet

  • Onfleet offers a centralized delivery management solution that simplifies the fulfillment of local deliveries from start to finish, enabling companies of all sizes to focus on their core business and their customers .
  • The system boasts an intuitive dashboard-based interface featuring geographic maps with real-time service overlays depicting route plans, service zones, task destinations and driver/customer locations.
  • Powerful route optimization allows you to optimize thousands of tasks across hundreds of drivers in no time, taking into account traffic data, driver schedules, delivery windows, vehicle capacities, and other constraints.
  • Intelligent dispatching ensures operations are streamlined and efficient, while drivers can use their smartphone app to view delivery details, customer info, navigational hints and remotely capture proof of delivery.
  • Inspire greater confidence by connecting with customers, providing quick call options to drivers or call center lines, custom SMS notifications and the ability to post star ratings on service experience.

  • Images

    Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
    Onfleet Software - Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive.
    Onfleet Software - Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform.
    Onfleet Software - Real-time driver tracking with direct contact options enable customers to stay in the loop.
    Onfleet Software - Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.
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    Onfleet video
    Onfleet video
    Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
    Onfleet Software - Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive.
    Onfleet Software - Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform.
    Onfleet Software - Real-time driver tracking with direct contact options enable customers to stay in the loop.
    Onfleet Software - Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.

    Not sure about Onfleet? Compare with a popular alternative

    Onfleet

    4.6 (93)
    VS.

    Starting Price

    US$550.00
    month
    US$17.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    70
    62

    Integrations

    12
    5

    Ease of Use

    4.6 (93)
    4.7 (34)

    Value for Money

    4.5 (93)
    4.7 (34)

    Customer Service

    4.6 (93)
    4.8 (34)
    Green rating bars show the winning product based on the average rating and number of reviews.

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    Reviews

    Overall rating

    4.6 /5
    (93)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.6/5

    Already have Onfleet?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 93
    Verified Reviewer
    Overall rating
    • Industry: Internet
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Would give it 5 stars, its an excellent product, but it lacks of further customization...

    Reviewed on 19/01/2018

    Structured own fleet automation and task optimization and follow up.

    Structured own fleet automation and task optimization and follow up.

    Pros

    Easy to use and configure.
    You can setup communications (vía SMS and others) to interact with customers, drivers and operators.
    Good cost-benefit relation

    Cons

    It only lacks of further customization to include tailor made fields that could potentially improve and make easier the delivery processes.

    Nita
    Overall rating
    • Industry: Alternative Medicine
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Firehouse Deliveries LLC

    Reviewed on 28/09/2023

    It has been a pleasure .

    It has been a pleasure .

    Pros

    Using the ETAs was difficult in the beginning but resolved

    Cons

    Integration not so user friendly but since it has been learned with customers support team

    Response from Onfleet

    Thank you very much for your feedback Nita.
    We're glad we could get the ETAs feature working as intended for you.

    Please continue to contact the support team if you need anything with the integrations or if we can support you in any way.

    Thank you for being a loyal client!

    Jonathan
    Overall rating
    • Industry: Food Production
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Onfleet

    Reviewed on 09/09/2018

    Overall 8/10.

    Overall 8/10.

    Pros

    Organization, very easy to figure out. The efficiency for drivers when using it is perfect.

    Cons

    When routing , I am constantly refreshing or changing time slot to complete the route. It can be much more efficient on the dispatch side .

    Response from Onfleet

    Thank you very much for your review, Jonathan! I will share your feedback re: route optimization dispatching with our product team for consideration.

    Ananda
    Overall rating
    • Industry: Entertainment
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great product. Not sure there is a real competitor on the market.

    Reviewed on 26/10/2023

    making driver time more efficient for our drivers.

    making driver time more efficient for our drivers.

    Pros

    Ease of use, we usually don't have to reach out for assistance and we perform 100 tasks a day.

    Cons

    There's not much to not like. We do not have complaints about the software.

    Response from Onfleet

    Thank you so much for your review
    Ananda.

    We're glad our tool improves your drivers' efficiency and that you see Onfleet as the go-to platform for your delivery needs.

    We look forward to continuing to work with you and your team.

    Have a great day, and thanks again.

    Kelli
    Overall rating
    • Industry: Civil Engineering
    • Company size: 1,001–5,000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Onfleet Digital Deliveries review for Core and Main user

    Reviewed on 07/07/2021

    I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or...

    I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or about 1140 people over the course of about 1 year. I have created a buffet of training materials - eLearning, job aids, driver reference guide and we are doing live training in addition to all of that. My experience is positive with Onfleet. It is easy to use and teach others how to use. What is hard is getting them to adopt this new way of doing things and stop using the old way of doing things - even if not more efficient. Change management is the hard part. Mental change to a new way.

    Pros

    Signature Capture, Drag and Drop, auto review occurs w/ successful delivery so we can almost eliminate need to scan pick tickets - reducing paper trail. Driver app easy to use, navigation built in. Analytics will help to fine tune our business. Onfleet, if successfully implemented in all branches can actually cause change to happen in branches that do not operate at the highest level of efficiency. We ask them to have clean pick tickets before orders go into Mincron which ports to Onfleet. This prevents "clean up" on the back end. Not all branches do this. Onfleet could actually bring up the quality of operations at these types of branches that are not doing this.

    Cons

    Yes, We have been in communications with our rep about several features we would like to have added and they are working with us to try to help out. I am not on the team that is in charge of that though. I only know of a couple of enhancements we have asked about. 1) On the map - add a way to drop a pin to create coordinates to pass to a driver. Our business is placing water main pipes in cities, subdivisions and municipalities that don't yet have physical addresses established. Yet, our drivers have to use Onfleet to deliver orders to these destinations. Dispatcher have several steps to get this info to the driver. #2 Add a drop down menu under "Recipents" to be able to select from a list of contacts. Our drivers may meet [SENSITIVE CONTENT] each time at the job site. They said it would save them time to have those names in the drop down so they don't have to manually enter them each time.

    Response from Onfleet

    Thank you for this level of detail and showcase on onboarding Onfleet to multiple business locations and operations. We will pay specific attention to the features you'd like to see developed and definitely encourage you to continue working with your rep so we can best serve you!

    Showing 5 reviews of 93 Read all reviews

    Onfleet FAQs

    Below are some frequently asked questions for Onfleet.

    Onfleet offers the following pricing plans:

    • Starting from: US$550.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Three plans are available to meet your needs starting at $550/month.

    Onfleet has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Onfleet supports the following languages:

    Arabic, English, French, German, Hebrew, Polish, Russian, Spanish

    Onfleet supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Onfleet integrates with the following applications:

    Airtable, Google Docs, Mi9 Retail Suite, Olo, Shopify, Slack, Typeform, Wufoo, Zapier, mailparser.io, n8n embed, n8n.io

    Onfleet offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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