iGMS

iGMS provides cloud-based software specifically for professional hosts with tools to automate and streamline your vacation rental business.

About iGMS

iGMS is a vacation rental software that helps hosts to effectively handle day-to-day short-term rental management tasks. The software enables users to operate all Airbnb, HomeAway & Vrbo accounts via a single interface, with access to the same advanced functionality through the mobile app. There’s automated messaging for easier guest communication and reviews, templates, tools for team management and pricing management, and much more besides.

iGMS is free for up to 4 property listings and a free 14-day trial is available (no credit card required) for hosts with 5+ properties.

Pricing starting from:

US$1.00/month

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to iGMS

Key benefits of iGMS

- iGMS automates the majority of your daily vacation rental management tasks. This means you can grow your business without increasing your headcount.
- iGMS helps to increase guest satisfaction by ensuring a prompt and effective response to inquiries through automation and scheduled 'trigger' messages.
- Automated guest reviews feature facilitates feedback from your guests.
- Unlike many other tools, iGMS has everything for co-hosts too - manage your co-hosted listings with no hassle.
- iGMS enables users to connect multiple profiles, eliminating the need to constantly login and logout.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Japan, New Zealand, United States

Supported Languages

English, Italian, Japanese, Spanish

Pricing starting from:

US$1.00/month

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to iGMS

Images

iGMS Software - 1
iGMS Software - A single inbox to communicate with guests from a variety of accounts
iGMS Software - 3
iGMS Software - 4
iGMS Software - 5
iGMS Software - 6
iGMS Software - 7
iGMS Software - Give access to staff to be able to see their duties for each booking and coordinate their activities
View 9 more
iGMS Software - 1 iGMS Software - A single inbox to communicate with guests from a variety of accounts iGMS Software - 3 iGMS Software - 4 iGMS Software - 5 iGMS Software - 6 iGMS Software - 7 iGMS Software - Give access to staff to be able to see their duties for each booking and coordinate their activities

Features

Total features of iGMS: 61

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • CRM
  • Calendar Management
  • Channel Analytics
  • Channel Management
  • Chat/Messaging
  • Client Portal
  • Commission Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customisable Templates
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Dynamic Pricing
  • Email Templates
  • Employee Management
  • For Vacation Rentals
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Invoice Management
  • Lead Management
  • Live Chat
  • Maintenance Scheduling
  • Multi-Channel Management
  • Online Booking
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Performance Metrics
  • Price / Margin Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Travel Management
  • Vendor Management
  • Video Support
  • Website Integration
  • WordPress Integration
  • Work Order Management
  • iCalendar Support

Alternatives

Hostaway

4.6
#1 Alternative to iGMS
Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability,...

eviivo

3.8
#2 Alternative to iGMS
eviivo is a booking & channel management system which enables small hospitality & tourism businesses to manage property...

MyVR

4.9
#3 Alternative to iGMS
MyVR's all-in-one property management software & channel manager provides the tools and flexibility you need to scale...

NewBook

4.7
#4 Alternative to iGMS
NewBook is award-winning property management software built especially for the tourism and hospitality industries that...

Reviews

Overall rating

4.6 /5
(186)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.6/5

Already have iGMS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 186
Pat L.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Features & Value

Reviewed on 28/03/2020

I had completely outsourced the management of by vacation rental to a national firm, but the...

I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible. iGMS helped me grow by over 50% AND add 3 new units with LESS effort than I had put in before I went with the national firm.

Pros

Simple integration to both AirBNB & VRBO, templatized & ad hoc guest communication, and seamless notification to our cleaner.

Cons

When I started with iGMS, it was AirGMS and only for AirBNB. They quickly added VRBO, so my 2 primary channels were covered. I'm looking forward to the direct booking and Booking.com features coming later in 2020.

Response from iGMS

Hello Pat,

Thank you for the time you took to review your experience with us in such detail. We really appreciate that. It is a great honor to hear that your business has grown bigger with us and that our onboarding, Unified Inbox and cleaning management tools have been of significant aid to you. As for the pricing, we are always glad to offer any help possible to support member of hosting community. And just remind you that Booking.com along with the direct booking engine are on their way to be released in Q2-3 2020. Looking forward to hearing from you!

Best,
iGMS Team

Kent A.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

From 20 to 2 hours

Reviewed on 26/02/2020

My overall experience with IGMS has been great! Very simple to apply to my current business, they...

My overall experience with IGMS has been great! Very simple to apply to my current business, they seem like a company that really wants to earn my repeat business and is actually interested in how they can improve their software to make it easier for the clients.

Pros

The scheduled messaging is by far my favorite feature of IGMS. I was able to utilize the free trial service until I decided to grow my marketing efforts into Homeaway. Once adding HA, communication quickly became overwhelming. The anxiety was relieved after registering as a Pro user.

Before IGMS, I was spending no less than about 15-20hrs just in communication alone. Granted I was able to do this from my phone, but still very inconvenient to say the least. I now have 8 scheduled messages that go out for every guest that books. With between 20 - 30 guests per month thats around 240 messages/month at all times of the day and night. These are automatically sent, at designated times, without ever forgetting to send a crucial message.

In addition, I no longer have to schedule or contact my cleaners when I receive a booking. They are automatically notified! The ability to add instructions and timing is another huge time saver. And that's really what its all about... reducing time spent managing so I am free to live my life, not be a slave to it.

Cons

Pricing tools are the next features that can be added to save the most time. I was really hoping IGMS would have similar pricing tools to airbnb that could be pushed to other pages, but no such luck. I've been hearing it's in the works, but it can't come soon enough!

Response from iGMS

Hello Kent,

Thank you for taking the time and sharing such detailed feedback. We are filled with joy knowing that our Unified Inbox and Cleaning Tasks management features became a game-changer for your business. As for the Pricing Management Toolkit, it is planned to go live after integration with Booking.com (around Q2 2020). Our product team is constantly working to speed up the release. Stay tuned with us because we have lot's of exciting news to share this year!

Regards,
iGMS Team

Adrienne F.
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Fantastic customer service

Reviewed on 27/04/2021

Overall it has been a great experience because of the Customer support. That has been top notch.

Overall it has been a great experience because of the Customer support. That has been top notch.

Pros

So far I find the software pretty easy to use and the customer support is AMAZING! Any questions I have get answered almost immediately and I feel like they listen to the things I want/need! The messaging system has worked very well for me and I love that I can take direct bookings if I need too!

Cons

I was using smartbnb before and IGMS is slightly behind in a few areas and not as user friendly when you first get started. I don’t love the calendar view on my phone.

Response from iGMS

Dear Adrienne,
We are beyond happy to have received your feedback on managing your properties with iGMS. We assure you all of our team constantly works to have the functionality and overall experience using iGMS as much efficient as possible. With regards to the interface and mobile app points, we would be glad to hear more details on this via Live Chat or [email protected] to find a solution for the issues you have experienced.

Best,
iGMS Team

Saad M.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

AIrGMS for Multiple property owners/property managers

Reviewed on 18/09/2018

Pros

Message Automation
Templated messages easily available for specific property
one inbox for all your properties
All your reports under one umbrella
Cleaning and Maint. Staff management and assignment
reporting on each staff members assignment.
Multi- property/Airbnb Accounts calendar view in one place
Task management
Summary of check-in/out for multiple days and properties in one place.

Cons

Only works with Airbnb
Toooooo many updates come through to Production system in use and there is no set update schedule or timming which causes huge issues, you might be in the middle of some important task and application update will get pushed, extremely annoying and frequency is one that I have never seen before even in underdevelopment apps.
sometimes there is a Delay in processing and it slows down

Response from AirGMS

Dear Saad,

We are definitely grateful for pointing out our main features, as we put so much efforts to create them! As for 3rd platforms integration, we have introduced HomeAway/VRBO integration (Beta version). You can integrate your other non-Airbnb calendars and tasks via the iCal calendar. Feel free to address support via Live chat anytime with any question.

Best,
AirGMS Team

William H.
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Product if you know how to navigate Channel Managers

Reviewed on 16/04/2021

its good and saves time.

its good and saves time.

Pros

I like the automations of email responses. Saves hours.

Cons

I like least is the small bugs it has that are not fixable. I did all corrections that were showing errors upon launch.

Response from iGMS

Dear William,
Thank you for taking the time and reviewing your experience with us. We are delighted to have you among our customers - our team is working day'n'nite to skyrocket your business results while saving tons of resourses. iGMS PROtrack toolkit is one of those innovations https://www.igms.com/guest-communication-productivity-tracking/. If you have any questions, feel free to reach out via Live Chat or [email protected] We will be glad to be of help.

Best,
iGMS Team

Showing 5 reviews of 186 Read all reviews

iGMS FAQs

Below are some frequently asked questions for iGMS.

iGMS offers the following pricing plans:

  • Starting from: US$1.00/month
  • Pricing model: Per Feature
  • Free Trial: Available

iGMS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

iGMS supports the following languages:

English, Italian, Japanese, Spanish

iGMS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

iGMS integrates with the following applications:

DPGO, EveryDoor, PriceLabs, Stripe

iGMS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for iGMS.