Epos Now

3.5 (531)
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The easy-to-use, adaptable point of sale and payment system.

About Epos Now

Epos Now’s cloud-based point of sale offers a single, centralised platform from which retail and hospitality businesses can manage inventory, prices, multi-channel sales, and much more. The system can integrate with third-party and in-house card payments and online sales and ordering systems. It also provides a customisable reporting dashboard managers can use to efficiently and easily oversee trade.

Epos Now transaction software offers flexible settings to help users control and streamline the sales process, including sticky category options, button ordering, staff permissions, and payment tender options.

Epos Now can process card payments through in-house or third-party providers. Epos Now Payments accepts Apple Pay and Google Pay from watch and smartphone devices, and all major credit card providers, at affordable, blended rates. Pay-by-link technology also allows customers who aren't present to pay for your products. The integrated software then generates sales reports alongside your regular transaction reporting.

The Epos Now Back Office helps with product, inventory, customer, and employee management with easy-to-use business software. For example, with stock tracking features, Epos Now will send daily alerts notifying users of low stock to make ordering easier than ever. Sales reports keep users informed about product performance, while employee reports make it crystal clear which members of the team could use training or assistance, all while calculating payroll in real time.

By maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product, and employee performance.

Epos Now offers complete customisation with a wide range of business apps and integrations. These apps can be added to the POS software for tailored solutions to help businesses with staff management, order and delivery, appointments, payments, loyalty, marketing, accounting, and eCommerce. Epos Now partners with industry leaders like Sage, Xero, Wix, WordPress, Shopify, NearSt, Deliveroo, LoyaltyDog, and others to integrate third-party software seamlessly.

Pricing starting from:

£325.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Epos Now

Epos Now’s flexible software options bring with them many benefits to those working within the retail and hospitality industries:

Choose your device.
Epos Now users manage their businesses through two main pieces of software. These include the main point of sale, used for sales, and the Back Office where business management is completed.

Thanks to Epos Now's cloud-based system, business owners and managers can keep track of trade and manage their businesses no matter where they are. Sales can also be switched to different devices, protecting the business from hardware failure. All software works on web browsers such as Google Chrome, on the mobile app, on tablets, laptops, PCs and Apple devices, giving users full flexibility over what they trade and work on, as well as where they do it!

Adapt your service.
Epos Now offers businesses the ability to choose how they trade, with hundreds of modifiable features from small, handy choices like colour-coded hotkeys and tender types, to integrations with some of your favourite business software providers like Sage, Xero, Loyalzoo, and more.

The Epos Now AppStore provides access to over a hundred possible integrations, some free, some paid, all useful to the right business. You’ll find in-house and third-party apps that can speed up your service, expand your sales channels, and help you manage the business. These include:

Online stores, online ordering, app-based ordering for hospitality, and delivery.
Accounting software.
Loyalty and marketing apps.
Payroll, booking, and other back office aids.
Payment integrations with third-party processors.

Epos Now also gives users the option to adapt software through the API app, which can ensure their system meets the needs of even the most specialist businesses.

Learn more about your business.
Epos Now generates dozens of downloadable reports on every aspect of your trade as you trade. These reports help give users insights into where a business is weaker or stronger and inform decisions to keep it running as smoothly, efficiently, and profitably as possible.

These reports are generated in real-time, which means you can monitor minute-by-minute while away and can spot problems as soon as they appear.

Reporting covers inventory levels so that you don’t run out of stock, and your system will send you low-stock alerts to make sure nothing gets missed. Reports also keep you informed on individual transactions (for easy refund and complaint management), product performance (so you can promote your bestsellers and drop failing products), employee performance, customer habits, accounts and auditing, and much, much more.

Add Epos Now Payments.
While Epos Now customers can trade with third-party payment processors, Epos Now also has their own, in-house card machines that bring many benefits to a business.

Epos Now Payments is designed to work smoothly with Epos Now software and offers users one simple report, which makes it much simpler to keep track of than many competitors.

The products come in countertop, mobile, and mobile POS forms, which means users can take card payments and use POS in one device, which works well for roaming retail staff, or table-service restaurants.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Australia, Canada, Guernsey, Ireland, Isle of Man and 8 others

Supported Languages

English, Spanish

Pricing starting from:

£325.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Images

Epos Now Software - Epos Now Complete Solution
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Epos Now Software - Epos Now Complete Solution

Features

Total features of Epos Now: 108

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Cash Management
  • Clock In/Out
  • Consignment Management
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customisable Branding
  • Customisable Reports
  • Data Security
  • Data Synchronisation
  • Debit/Credit Card Processing
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Jewelry Stores
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • Gift Card Management
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Mobile Device Management
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Offline Access
  • Online Ordering
  • Online Payments
  • Onsite Printing
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Payment Gateway Integration
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Price/Margin Management
  • Pricing Management
  • Product Catalogue
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Sales History
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Separate Checks
  • Split Checks
  • Stock Management
  • Table Management
  • Tagging
  • Third-Party Integrations
  • Time Clock
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • eCommerce Management

Alternatives

Lightspeed Restaurant

4.4
#1 Alternative to Epos Now
Lightspeed Restaurant is a cloud-based point of sale (POS) system for restaurants. The platform offers features...

Inventoria

3.2
#2 Alternative to Epos Now
A professional stock management software giving businesses of all sizes the ability to efficiently track all their...

Lightspeed Retail

4.0
#3 Alternative to Epos Now
From inventory management to advanced analytics, Lightspeed has the tools to bring your retail store to the next level.

Revel Systems

3.7
#4 Alternative to Epos Now
Revel iPad point-of-sale system for restaurants, bars, retail, quick service restaurants, and enterprises. We help you...

Reviews

Overall rating

3.5 /5
(531)
Value for Money
3.3/5
Features
3.5/5
Ease of Use
3.6/5
Customer Support
3.3/5

Already have Epos Now?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 531
Damien Paul
Damien Paul
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helpful after sales

Reviewed on 27/04/2024

From sales to after sales the service have been meeting my expectations. Their live chat environment...

From sales to after sales the service have been meeting my expectations. Their live chat environment is really helpful

Pros

I love the after sales offered by epos now they have 24 ×7 support which gives me confidence

Cons

I didnt dislike anything related to eposnow

Response from Epos Now

Hello Damien Paul

Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us.

Knowing that our customers love our service brings us so much joy!

Your kind words will definitely be shared with the entire team.

If you ever have more to share or need assistance, feel free to reach out.

Thanks once again,
Epos Now

Natalie
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing service

Reviewed on 19/12/2024

Great, so happy to help, willing to go over everything a few times to make sure I understand...

Great, so happy to help, willing to go over everything a few times to make sure I understand everything and take there time explaining.

Pros

So happy to help and will take it slow to explain everything to you and just go out there way to help.

Cons

Delivery can be a bit slow.
Apart from that nothing.

Alternatives Considered

SumUp

Reasons for Switching to Epos Now

Easy to use, product was better all round, and get a lot more.

Response from Epos Now

Dear Natalie,

Thank you for your amazing feedback! We're thrilled to hear that our team’s willingness to take the time to explain everything and ensure clarity has made your experience so positive. Providing patient and thorough support is something we take pride in.

We appreciate your understanding regarding delivery times and will work on improving that aspect. It’s fantastic to know that Epos Now’s features and ease of use stood out for you when compared to alternatives like SumUp.

If there’s anything else we can assist you with, please don’t hesitate to let us know.

Thanks again for your share,
Epos Now

Gerry
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Don't waste your time or money

Reviewed on 24/07/2024

I purchased the system with the understanding that they are experienced in Retail POS and that...

I purchased the system with the understanding that they are experienced in Retail POS and that their program could handle alot of products with variants. From the start there have been magor problems. This includes no power/ connector cord for the credit card machine, barcode scanner didn't work, (even my barcode scanner didn't work), constant error messages throughout training, adding products into system and the system would quadruple the items, no technical support even when customer service said they would contact me the same day, system will knock you out of the system in the middle of setting up an item, inconsistent ability to enter info into the system because specific add on sections would disappear and after all of that if you decide that the system is to unreliable and inefficient to meet your needs they will charge you a huge early cancel fee( i guess they have had a huge amount of customers wanting to cancel) my advice...RUN!

Pros

Employees are friendly and the trainer tried to be helpful

Cons

POS system has a lot of programming bugs with no technical support

christopher
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

my review on epos now

Reviewed on 08/11/2024

very good i cannot fault epos now overall they are very professional with me over the phone

very good i cannot fault epos now overall they are very professional with me over the phone

Pros

the team who deal with any issues or problems i get

Cons

i dont have any issues with epos now they have always resolved any problem i have had

Response from Epos Now

Dear Christopher,

Thank you so much for your detailed review! We’re thrilled to hear that you’ve had a positive experience with our team and that we’ve been able to resolve any issues you've encountered. It’s great to know that you find our service professional and that Epos Now has been the right fit for your needs.

If there’s anything else we can assist with in the future, please don’t hesitate to reach out.

Thanks again,
Epos Now

Shilpa
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

With till settings and menu

Reviewed on 20/12/2024

Superb customer service and very supportive

Superb customer service and very supportive

Pros

Assistance is so kind and supportive team .superb team

Cons

Quick response and good service fast services

Response from Epos Now

Dear Shilpa,

Thank you for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our team and that our service has been supportive and efficient. We're glad Epos Now is making things easier and more convenient for you.

Thanks again for your share,
Epos Now

Showing 5 reviews of 531 Read all reviews

Epos Now FAQs

Below are some frequently asked questions for Epos Now.

Epos Now offers the following pricing plans:

Epos Now has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Epos Now supports the following languages:

English, Spanish

Epos Now supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Epos Now integrates with the following applications:

Appointedd, BigCommerce, Deputy, Eventbrite, Feefo, Gmail, Google Calendar, Loyal Zoo, Mailchimp, Megaventory, NearSt, PayPal, QuickBooks Online, RMS, Sage 50cloud Accounting, Salesforce Sales Cloud, Shopify, Trustpilot, VoucherCart, Wix, WooCommerce, Workforce.com, Worldpay for Enterprise, Wufoo, Xero, Zapier

Epos Now offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Epos Now.