About Epos Now

Epos Now is a cloud-based point of sale system that offers restaurant and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now aims to deliver an efficient point of sale solution.

In order to manage point of sale operations effectively, Epos Now integrates with major payment types including Mercury, PayPal and Apple Pay. Moreover, with the Epos Now API, users can connect to any other payment gateway. Utilizing integrated payments, Epos Now affords customers the flexibility to pay by credit card, watch or smartphone device. By designing a native mobile application for iOS and Android, Epos Now serves to promote further flexibility by enabling users to process payments and access features on the move.

Further to payment processing, Epos Now facilitates inventory, customer and employee management. With stock monitoring technology, Epos Now enables users to create purchase orders automatically. Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product and employee performance.

Pricing starting from:

£349.00/one-time

  • Free Version
  • Free Trial
  • Subscription
Pricing plans Free Trial

Key benefits of Epos Now

  • Epos Now is available as a native mobile application on iOS and Android, affording users the flexibility to access real-time data on the move from any smartphone or tablet device.

  • Epos Now includes an online booking system, enabling users to manage appointments or staff rotas efficiently and effectively.

  • Epos Now integrates with popular payment types including PayPal Sage Pay and Apple Pay, allowing users to accept online payments simply and securely.

  • Epos Now allows users to establish different authorization levels, serving to restrict unauthorized access and protect sensitive data.

  • Epos Now employs custom dashboards, granting users quick and central access to key information and real-time reports.

    • Devices

    Business size

    S M L

    Markets

    Australia, Canada, Spain, United Kingdom, Guernsey, Ireland, Isle of Man, Jersey, Mexico, New Zealand, United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    £349.00/one-time

    • Free Version
    • Free Trial
    • Subscription
    Pricing plans Free Trial

    Images

    Epos Now Software - Integrate with Sage One
    Epos Now Software - Establish account settings
    Epos Now Software - Set custom dashboards
    Epos Now Software - Access reports on mobile
    Epos Now Software - Accept credit & debit cards with integrated payments
    Epos Now Software - Prevent unauthorized access with employee pin numbers
    View 7 more
    Epos Now video
    Epos Now Software - Integrate with Sage One
    Epos Now Software - Establish account settings
    Epos Now Software - Set custom dashboards
    Epos Now Software - Access reports on mobile
    Epos Now Software - Accept credit & debit cards with integrated payments
    Epos Now Software - Prevent unauthorized access with employee pin numbers

    Features

    Total features of Epos Now: 71

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Attendance Tracking
    • Barcode / Ticket Scanning
    • Barcode Printing
    • Barcode Recognition
    • Billing & Invoicing
    • Clock In / Out
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer Management
    • Customisable Reports
    • Data Synchronisation
    • Discount Management
    • Electronic Payments
    • Electronic Signature
    • Employee Management
    • For Bakeries
    • For Restaurants
    • Gift Card Management
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Kitchen / Menu Management
    • Layaway Management
    • Loyalty Program
    • Mobile Access
    • Multi-Location
    • Offline Access
    • Online Ordering
    • Order Entry
    • Order Fulfillment
    • Order Management
    • Order Processing
    • Order Tracking
    • Ordering Automation
    • Payment Processing
    • Performance Metrics
    • Point of Sale (POS)
    • Product Catalogue
    • Promotions Management
    • Purchase Order Management
    • Purchasing & Receiving
    • Real Time Analytics
    • Real Time Data
    • Real Time Reporting
    • Real-time Updates
    • Receipt Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Restaurant POS
    • Retail Inventory Management
    • Retail Management
    • Retail POS
    • Returns Management
    • Sales Reports
    • Sales Trend Analysis
    • Separate Checks
    • Split Checks
    • Stock Management
    • Table Management
    • Third Party Integrations
    • Time Clock
    • Touch Screen
    • Transaction History
    • Transaction Management
    • User Management
    • eCommerce Management

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    Reviews

    Overall rating

    3.7 /5
    (294)
    Value for Money
    3.5/5
    Features
    3.6/5
    Ease of Use
    3.7/5
    Customer Support
    3.5/5

    Already have Epos Now?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 294 Read all reviews
    Showing 5 reviews of 294
    Wojciech S.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Excellent POS system for various types of business, expecially hospitality ones

    Reviewed on 21/07/2018

    Pros

    - great 24/7 support team
    - elastic SAAS solution that can be customised for various business needs
    - cloud-based solution that can work on any device and any operating system

    Cons

    - pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
    - As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

    Response from Epos Now

    Hello Wojciech,

    Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

    We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

    If there is anymore feedback you would like to add we would love to hear from you at [email protected]

    Kind Regards,

    Naiomi

    Anna M.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing

    Reviewed on 08/02/2020

    Great customer support, very easy to use brilliant for accountancy and amazing software

    Great customer support, very easy to use brilliant for accountancy and amazing software

    Pros

    To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

    Cons

    Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

    Alternatives Considered

    Salon Tracker

    Reasons for Switching to Epos Now

    The financial side of it all the information it can gather Remote access having full control of your business on the move
    Vijay M.
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Care plan con

    Reviewed on 01/04/2022

    Ok.
    They sold us the caer plan and said you can cancel after 12 months which we have in writing...

    Ok.
    They sold us the caer plan and said you can cancel after 12 months which we have in writing and now they are saying we are not able to cancel so a bit of a con.

    Pros

    Overall easy to use and works for us and the reviews overall we’re positive

    Cons

    The customer support is terrible they have no clue how the system works. Have rang 10 time sift the same issue and they have no clue how to rectify the issue so gave up.

    Miguel C.
    Overall rating
    • Industry: Retail
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Not meant for middle to large businesses

    Reviewed on 27/04/2022

    I am the shipping and receiving manager for my company. A few of my daily tasks is to post and...

    I am the shipping and receiving manager for my company. A few of my daily tasks is to post and receive 200+ invoices weekly. Inventory management, market retail adjustments, sales reports, purchase orders, etc. It'd a very busy job. When we first got this EPOS NOW system we started having issues and they informed us the application at the time was unstable and so they switched us over to a web browser format. (First red flag).
    Every day I get constant "timed out" errors because their servers have too many users. As I write this review, it's been almost 2 hours now that I can't post and receive any invoice. There's also the too many users are online so your task has been killed pop up. Which literally means "try again".

    They are constantly trying to add new features, but don't address and resolve the instability of their service.

    There's also a huge problem with the feature "notes" which is where we add the invoice number of every invoice/po entered in to the system. I told them that 90% of these notes are erased from the system days after posting. They said that's not a priority of theirs. So, I told them it's definitely a priority for a market that processes hundreds of invoices weekly. Helps us search entries i.e duplicate invoices, etc.

    This system is good for smaller businesses (such as a bar/restaurant). But not for middle to large businesses.

    Pros

    Easy to navigate menu. Seems pretty straight forward.

    Cons

    The constant "hang". Unable to connect. They keep adding features to the system without fixing the instability of current features and service connection.

    Jeananne W.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    POS system suitable for small retail outlets only

    Reviewed on 24/01/2022

    Still waiting to resolve outstanding payment issues

    Still waiting to resolve outstanding payment issues

    Pros

    POSTouch screen , POS customer display. If it had of worked the intergrated eftpos

    Cons

    Unfortunately EPOSnow is not at all suitable for medium to large retail businesses. There are many basic functions it is not capable of doing and those that it is capable of doing mostly require you to download and pay for additional apps.
    We where not able to do something as basic as print off a customer invoice on A4. It does not recognise duplicate barcodes. The eftpos system that was sold with the product does not work through our store due to its inability to accept the "basic card". Salesman's knowledge of the product was very limited, they are the experts and I feel it should have been up to them to ensure this product meet all of my business model requirements. Very disappointed and have now returned to the old POS system

    Showing 5 reviews of 294 Read all reviews

    Epos Now FAQs

    Below are some frequently asked questions for Epos Now.

    Epos Now offers the following pricing plans:

    30-day free trial, no credit card required. Standard: $39/month ($24/month for each additional register) Premium: $69/month ($45/month for each additional register) Enterprise: To receive a custom quote, contact Epos Now directly.

    Epos Now has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Epos Now supports the following languages:

    English, Spanish

    Epos Now supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Epos Now integrates with the following applications:

    Appointedd, Deputy, Eventbrite, Feefo, Gmail, Google Calendar, Loyal Zoo, Mailchimp, Megaventory, PayPal, Quickbooks Online, Sage 50cloud, Salesforce Sales Cloud, Trustpilot, Wufoo, Xero, Zapier

    Epos Now offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Epos Now.