eWay-CRM
About eWay-CRM
eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage their customers, contacts, sales, projects and marketing.
It also contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.
eWay-CRM allows users to import their existing data on customers and business opportunities using a built-in template which can be filled with data and uploaded by dragging-and-dropping. Details of all customers, partners, suppliers, and competitors are stored in a single database, and can be organized into custom categories, sorted and filtered based on importance, potential, relationship type, size, location, or any custom fields. Full communication histories are stored, including emails, phone calls, meetings, invoices, and documents, and are carried across when projects are created from leads. Automated reminders are synchronized with Outlook tasks, and generated for overdue payments; customer birthdays; if a customer stops ordering; and more.
Through the marketing module in eWay-CRM, users can send out targeted email campaigns to potential customers, with email templates, wildcards for message personalization, and automatic feedback tracking. The deals module enables management of individual business cases using customizable workflows and automatic task generation. Deal sources can be tracked, and users can create quotes, plan meetings, and view a range of sales statistics. A variety of standard reports are built into eWay-CRM, and users can export reports as Microsoft Word, Excel, and PDF files.
Pricing starting from:
US$24.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of eWay-CRM
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
Czech, English
Pricing starting from:
US$24.00/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of eWay-CRM: 185
Alternatives
Tableau

Salesforce Service Cloud

Pipedrive

HubSpot Marketing Hub

Reviews
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
eWay CRM reference
Reviewed on 26/06/2024
Pros
Price
Easy to adjust to your needs
Incorporated in Outlook
Cons
Lack of connections to other systems or 3rd party services
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great useful CRM
Reviewed on 28/10/2024
Happy with it, we don't feel need to change.
Happy with it, we don't feel need to change.
Pros
Functionality: it just does what it says it does. For us it's a customizable CRM where we have tens of custom fields suited for our needs. Layout of fields is also customizable. We have all information about our customers in one place. And I also appreciate that it is (also) a desktop app which integrates to Outlook - I am not a fan of Online Outlook.
Cons
Although it is currently understandable possibly due to technical impossibilities, I don't like, that the most useful new features are available only in online version of the app. I like, I want and I need the desktop version.
- Industry: Logistics & Supply Chain
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overal GOOD
Reviewed on 27/01/2025
Pros
User-friendly program, easy input. Clear and easy to understand.
Cons
It's a good CRM program, but the linking of opportunities and projects might be unnecessary as they refer to the same thing.
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Review1234
Reviewed on 27/01/2025
After the initial test, I only use it as a data base. I can't determine if the problem lies in the...
After the initial test, I only use it as a data base. I can't determine if the problem lies in the overall system or a bad user setup.
Pros
Comprehensiveness of recorded data and overall overview in one.
Cons
Nonsensical sequence of steps in filling and moving projects.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 14/11/2024
Very good, it does everything I need and more.
It is adaptable to any situation.
Very good, it does everything I need and more.
It is adaptable to any situation.
Pros
The flexibility, I could set it up to answer all my needs as an insurance broker
Cons
The price, its a great product but it is expensive.
Alternatives Considered
OneDriveReasons for Choosing eWay-CRM
I used access for 15 years and needed something more advancedSwitched From
Microsoft AccessReasons for Switching to eWay-CRM
It was very customizable, easy to use and the support function is real goodeWay-CRM FAQs
Below are some frequently asked questions for eWay-CRM.Q. What type of pricing plans does eWay-CRM offer?
eWay-CRM offers the following pricing plans:
- Starting from: US$24.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Premium monthly: $24 per user, per month. Premium lifetime: $369 per user + 15% annual support fee. A free plan is also available.
Q. Who are the typical users of eWay-CRM?
eWay-CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does eWay-CRM support?
eWay-CRM supports the following languages:
Czech, English
Q. Does eWay-CRM support mobile devices?
eWay-CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does eWay-CRM integrate with?
eWay-CRM integrates with the following applications:
3CX, Microsoft 365, Microsoft Outlook, Microsoft Power BI, Poll Everywhere, QuickBooks Online, Tableau, TeamViewer Remote, WordPress, Zapier
Q. What level of support does eWay-CRM offer?
eWay-CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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