TrakIT

TrakIT

Web-based logistics & transportation management solution

4.3/5 (12 reviews)

TrakIT Overview

TrakIT by Bitmetric Technologies is a logistics solution that helps freight forwarders, transporters, third-party logistics companies, and shipping companies handle multiple shipments every month. The web-based application runs on ASP.Net platform and can also be deployed on the organization’s server with a customized interface. The solution can be accessed on smartphones and tablets using the native mobile application available for Android devices.

TrakIT enables businesses to set up and track KPIs, data fields, events, and other metrics related to shipments. The solution allows users to group the data fields and share the details with customers. The software also helps to track container location and calculate demurrage charges when the container overstays at a particular facility. TrakIT sends automated emails and text messages to customers and other stakeholders about the status of their consignments. The system also sends automated reports in CSV, HTML, and MS-Excel format to each customer at regular intervals to provide detailed statuses of all shipments.

TrakIT has a centralized document repository to store shipment documents such as delivery orders, payment receipts, status updates, and email communication. Organizations can upload these documents and share them with the customers or provide role-based access rights to their employees. The application offers customizable templates that can be used to create trucking order forms, customs declarations, and other forms for audit purposes.

TrakIT offers additional features such as interactive reports, dashboard charts, hierarchy access control, self-service portal, and automated alerts. The solution is available in English, French, and Spanish and can also be customized to support other languages. TrakIT offers a product demo on client request and uses a pricing model based on the volume of shipments.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English, French, Spanish

TrakIT Reviews for UK Users

Overall rating
4.3/5
92% positive reviews
5
Excellent
6
Very good
1
Average
0
Poor
0
Terrible
Kouayib S.

New uploading form.

Used Daily for 2+ years
Reviewed on 03/09/2018
Review Source: Capterra

When TRAKIT is well used by all,
-You have a very quick response of any questions by consulting the software.
-You have a great statistics overview on your files.
-Eliminated the loosing times to request docs to colleague by directly upload in the system...

Pros

Very easy to use with No Bugs.
The software is updated each time.

Cons

Almost nothing for the moment.

I will request the work on the multi uploading documents, for many Trakit Number reference.

-May be via email UPLOADING (even 10 docs attached / emails)
-May be via system search in one file create and document renamed with the TRAKIT Number reference.
-May be by adding a Multi-upload Option ...

Response from Bitmetric Technologies

Hi Kouayib,

Thank you so much for the review.

TrakIT already has a document upload functionality by email. You can simply send an email (with any number of attachments) with a specific subject and the attachments will be uploaded.

Please see this link for more assistance: http://help.trakit.in/update-by-email

Best Regards,
Arjun Khosla

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Imelda A.

TRAKIT REVIEW

Used Daily for 2+ years
Reviewed on 03/09/2018
Review Source: Capterra

Trakit has provided a remeakable solution for data storage, communication and event update needs.

Pros

Trakit is user friendly, well organized, easy to upload documents through bulk update, easy to email documents to vendors and customers whose e-mails are already available in the system, reliable data storage(I have been able to access files for shipments handled before I even joined the company.

Cons

Sometimes changes are made to the software that make it less user friendly

Response from Bitmetric Technologies

Dear Imelda,

Thank you so much for the review.

We're always working on making TrakIT better. However, if you find any changes that are less-user friendly, please do let us know and we'll will immediately improve it.

Best Regards,
TrakIT Support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jean francois A.

Best Transportation & Logistics & Supply Chain Software

Used Daily for 2+ years
Reviewed on 03/09/2018
Review Source: Capterra

Cost saving on demurrage, storage, detention on Hinterland Corridors in West Africa.

Pros

TrakIT is the best transportation, Logistics and Supply Chain software.
It is very easy to use, and permits to have global visibility on your business.
With TrakIT you can follow the end-to-end process of your customers and update them about the status of their shipment.
TrakIT is very key for your activity.

Cons

The flexibility of the system, it is easy to use, it is a complete software.
We have possibility to do saving with TrakIT, to share automatic report.
This is what we like with TrakIT.

Response from Bitmetric Technologies

Dear Jean,

Thank you so much for the review!

Best Regards,
TrakIT Support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jackson M.

Easy To Use

Used Daily for 2+ years
Reviewed on 05/09/2018
Review Source: Capterra

1.easy of report pulling.
2.Documents attached even three(3) a go can be retrieved with ease
3.Makes work easier on updates

Pros

1. Its easy to use
2.Reduces a lot of paper work
3.Keeps logs, hence you can trace who updated & when
4.Saves money, don't need to employ many filing personnel

Cons

1.may be in future it should include features whereby we can pull graphs/pei-charts etc, For now you have to convert report by yourselfs

Response from Bitmetric Technologies

Hi Jackson,

Thank you so much for your review. TrakIT has a Graphical dashboard where you can add charts of various types.

Please take a look at this link for some guidance: http://help.trakit.in/dashboard

Please contact us for any help if required.

Thanks,
TrakIT Support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Naomi N.

The TrakIT Way

Used Daily for 2+ years
Reviewed on 04/09/2018
Review Source: Capterra

I love working with trakit as I am able to automate the reports I work with on a daily basis ensuring that there's no chance of a backlog as all the data is made available on excel.

Pros

1. User Friendly
2. A great tool for a filing system such that reference to a particular shipment is made by a click of a button, no physical files required

Cons

1.some changes have been made in the recent past that make it hard to pull a report for specific dates.

Response from Bitmetric Technologies

Hi Naomi,

Thank you for your review. Please do let us know there are any specific features you need and we'll be happy to implement them if you need.

Regards,
TrakIT Support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

TrakIT Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Bitmetric Technologies for pricing information.

TrakIT Features

  • Automatic Notifications
  • Email Notifications
  • Location Tracking
  • Shipping Management

  • API
  • Activity Dashboard
  • Billing & Invoicing
  • Delivery Tracking
  • Dispatch Management
  • GPS
  • Geographic Maps
  • Order Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Reporting & Statistics
  • Route Management
  • Route Optimisation
  • Status Tracking
  • Third Party Integration

Additional information for TrakIT

Key features of TrakIT

  • Automated scheduling
  • Automatic notifications
  • Charting
  • Compression
  • Configurable workflow
  • Customer support tracking
  • Dashboard creation
  • Document management
  • Email notifications
  • Financial management
  • Forms management
  • Graphical data presentation
  • Location tracking
  • Logistics management
  • Microsoft Office integration
  • Multi-language
  • Multi-location
  • Performance reports
  • Real time notifications
  • Self service portal
  • Shipping management
  • Supply chain planning
  • Template management
  • Transportation management
  • User access controls
  • Workflow management

Benefits

• TrakIT offers a customizable dashboard that helps executives to view a complete summary of the business and analyze work order volumes and KPI trends using interactive charts or graphs.

• The solution’s customer self-service portal helps to ensure transparency of shipments and allows clients to log-in and view the status of their consignments.

• TrakIT helps organizations with operations in multiple locations provide selective access to their employees to view only those shipments that either originate or terminate at their current location.

• The solution’s custom report feature helps to measure business growth and identify potential bottlenecks in the entire process.

• TrakIT helps to streamline workflows and enables users to upload invoices, balance sheet, zip files, scanned copies, and other documents directly through email.

TrakIT FAQs

Below are some frequently asked questions for TrakIT.

Q. What type of pricing plans does TrakIT offer?

TrakIT offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Bitmetric Technologies for pricing information.

Q. What are the main features of TrakIT?

TrakIT offers the following features:

  • Automated scheduling
  • Automatic notifications
  • Charting
  • Compression
  • Configurable workflow
  • Customer support tracking
  • Dashboard creation
  • Document management
  • Email notifications
  • Financial management
  • Forms management
  • Graphical data presentation
  • Location tracking
  • Logistics management
  • Microsoft Office integration
  • Multi-language
  • Multi-location
  • Performance reports
  • Real time notifications
  • Self service portal
  • Shipping management
  • Supply chain planning
  • Template management
  • Transportation management
  • User access controls
  • Workflow management

Q. Who are the typical users of TrakIT?

TrakIT has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does TrakIT support?

TrakIT supports the following languages:

English, French, Spanish

Q. What type of pricing plans does TrakIT offer?

TrakIT has the following pricing plans:

Subscription

Q. Does TrakIT support mobile devices?

TrakIT supports the following devices:

Android

Q. What other apps does TrakIT integrate with?

We do not have any information about what integrations TrakIT has

Q. What level of support does TrakIT offer?

TrakIT offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support