FedEx Ship Manager

FedEx Ship Manager

4.3 (38)
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Integrated shipping software for high-volume shippers

About FedEx Ship Manager

FedEx Ship Manager is a shipping software that offers high-volume shippers a platform from which to automate and manage the entire shipping process. Incorporating shipping profiles, history records and reports, FedEx Ship Manager aims to deliver an all-in-one shipping management solution.

Designed to simplify the shipping process, FedEx Ship Manager allows users to track and manage shipping profiles and billing activity. With the address book module, users can manage recipient contact details, and addresses can be imported directly from Microsoft Outlook, Microsoft Excel, UPS.com, and DHL.com. Users can also integrate shipping information using the FedEx Integration Assistant.

In order to manage repeat shipments, FedEx Ship Manager permits users to create and save an unlimited number of shipping profiles. Within a shipping profile, users can save recipient details alongside package type details and service information.With completed shipping profiles, FedEx Ship Manager enables users to manage repeat shipments in 2 clicks. FedEx Ship Manager also allows users to save multiple profiles for a single recipient.


Key benefits of FedEx Ship Manager

  • FedEx Ship Manager supports data import, permitting users to import shipping addresses from Microsoft Outlook, Microsoft Excel, UPS.com, and DHL.com.
  • FedEx Ship Manager includes an unlimited number of shipping profiles, enabling users to save package and customer details to manage repeat shipments.
  • FedEx Ship Manager allows users to enter billing details into a shipping profile to facilitate shipment billing.
  • FedEx Ship Manager includes reporting tools to give users actionable insight into the shipping process.
  • FedEx Ship Manager offers comprehensive support, providing users with an interactive help guide and online agent as well as FAQs.

  • Images

    FedEx Ship Manager Software - Create shipment profiles
    FedEx Ship Manager Software - Enter billing details
    FedEx Ship Manager Software - Select shipment preferences
    FedEx Ship Manager Software - Set email notifications
    FedEx Ship Manager Software - Manage repeat shipments with shipment profiles
    FedEx Ship Manager Software - Print shipment labels or receipts
    View 7 more
    FedEx Ship Manager video
    FedEx Ship Manager Software - Create shipment profiles
    FedEx Ship Manager Software - Enter billing details
    FedEx Ship Manager Software - Select shipment preferences
    FedEx Ship Manager Software - Set email notifications
    FedEx Ship Manager Software - Manage repeat shipments with shipment profiles
    FedEx Ship Manager Software - Print shipment labels or receipts

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    FedEx Ship Manager

    4.3 (38)
    VS.
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    Starting Price

    No pricing found
    US$19.99
    month

    Pricing Options

    Free version
    Free trial
    Free version
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    Features

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    Integrations

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    Ease of Use

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    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    4.3 /5
    (38)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.1/5

    Already have FedEx Ship Manager?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 38
    Andy
    Andy
    Overall rating
    • Industry: Wholesale
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    An essential tool for anyone who uses Fedex regularly!

    Reviewed on 26/09/2023

    I would recommend to everyone. The software provides all the information I need to control the flow...

    I would recommend to everyone. The software provides all the information I need to control the flow of fresh flowers from various points and import ports to my location.

    Pros

    The software provides all the necessary features to make sure I know where my packages are, and when they will arrive. It provides updated information on delays, to keep us "in the know" before our vendors and customers/

    Cons

    The only con is the limited automated Customer service options. The best way to access their customer service is over the phone with a live individual.

    Dianna
    Dianna
    Overall rating
    • Industry: Writing & Editing
    • Company size: Self Employed
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Easy to Use & Gets the Job Done

    Reviewed on 12/04/2023

    Overall I am dry to and when I need to use FedEx I will be using it.

    Overall I am dry to and when I need to use FedEx I will be using it.

    Pros

    The thing I liked most was how easy it was to compile all of the orders that needed to be shipped out and then print the labels in an orderly way that wasn’t overly complicated or hard to do. It kept the process quick.

    Cons

    I would say the thing I liked least was how I can’t check prices for competitors which I understand but it can be frustrating having to go between different sites and compare.

    Alternatives Considered

    Pirate Ship

    Reasons for Switching to FedEx Ship Manager

    I only use FedEx ship manager when I need to use FedEx because I feel like using the company directly just makes sense but I do use pirate ship when it comes to other shipping companies.
    ADRIANO
    Overall rating
    • Industry: Retail
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Good shipping alternative

    Reviewed on 12/06/2024

    Our experience with Fedex so far has been good.

    Our experience with Fedex so far has been good.

    Pros

    Fedex services are reliable and efficient.

    Cons

    Comparing prices with USPS, Fedex is a little higher.

    Michael
    Overall rating
    • Industry: Consumer Services
    • Company size: 10,000+ Employees
    • Used for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    FedEx Is Efficient For Sender, Not So Much For Recipient

    Reviewed on 25/09/2020

    Reliable for shipper, very unreliable for sending a surprise gift. Delivery drivers do not...

    Reliable for shipper, very unreliable for sending a surprise gift. Delivery drivers do not appropriately utilize necessary adequate resources to enter large apartment or condominium buildings. Lost packages and poor, difficult to reach live customer service agents.

    Pros

    FedEx software is within the online portal. It offers ease of use to pay for shipping of goods ranging anywhere from legal documents, requiring paid signatures to be witnessed upon delivery by the driver, to delivery of merchandise such as refrigerators, televisions, DVD players, or perishables and clothings. Price of shipments are usually determined by weight, and whether you choose to insure your product in case of it being lost or damaged during transit, whether you want a signature of recipient, and how quickly you prefer the shipment. The FedEx Ship Manager permits users to gain tracking numbers and send world wide with relative ease. One can also use it for purchase of office supplies.

    Cons

    As one having been on the receiving end of FedEx, they do not offer a way for a recipient to locate a live human Customer Service Employee very easily if there is an issue with a shipping, tracking or Door Tag Number. Delivery drivers have proven to be unreliable careless about doortag numbers being placed carelessly on the building without utilizing callbox for entry and delivery. If you contact FedEx without a DoorTag. Number and finally discover how to speak to a human employee, they offer absolutely no way of locating your goods or parcel as the recipient, for example, if your received a surprise gift from FedEx on your birthday, as was my situation, or perhaps a court summons. The tracking label door tag which the Delivery Driver creates after attempting to deliver to find that recipient is not home, is small and flimsy. I lost mine and therefore lost an unknown gift.

    Mauro
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    FedEx Ship Manager Does What We Need It To Do

    Reviewed on 10/02/2023

    Overall we have been using it for some time with success, good customer support when needed and...

    Overall we have been using it for some time with success, good customer support when needed and though we of course always like to lower costs, the costs have not been horrible.

    Pros

    We are able to create custom code in the back end via VBA in order to better integrate some functionality

    Cons

    Sometimes the software and the setup of it can be a little convoluted.

    Showing 5 reviews of 38 Read all reviews

    FedEx Ship Manager FAQs

    Below are some frequently asked questions for FedEx Ship Manager.

    FedEx Ship Manager offers the following pricing plans:

    • Pricing model: Free Version
    • Free Trial: Available

    To receive accurate pricing information, contact FedEx directly.

    FedEx Ship Manager has the following typical customers:

    201–500, 501–1,000, 1,001–5,000

    FedEx Ship Manager supports the following languages:

    English

    FedEx Ship Manager supports the following devices:

    We do not have any information about what integrations FedEx Ship Manager has

    FedEx Ship Manager offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support

    Related categories

    See all software categories found for FedEx Ship Manager.