ComplianceQuest
ComplianceQuest
About ComplianceQuest
ComplianceQuest is a real cloud AI-powered Enterprise Quality and Safety Management System (QHSE = EQMS + EHS) built on the Salesforce.com platform. ComplianceQuest’s suite of solutions streamlines quality, safety, compliance, content and collaboration management initiatives and strategies across diverse, globally-based supply chain networks.
It provides an integrated suite of EQMS Capabilities including audit management, corrective action (CAPA), change management, complaints management, document management system (EDMS), equipment management, inspection management, non-conformance, risk, supplier management, training management, management review management.
The EHS suite includes health and safety, environmental management, sustainability, contractor, permit to Work/JSA, training and risk, incident management
With configurable workflows, object design and user interface design, ComplianceQuest scales to fit the needs of 5 to 10,000+ users, from multi-national, multi-division Fortune 500 companies, to single site organizations. The platform is mobile and multi-lingual ready, with support for 18 different languages.
ComplianceQuest integrates with existing enterprise applications and new features, services and regulations are added periodically and as required. Recently, during this COVID-19 pandemic situation ComplianceQuest collaborated with Salesforce's Work.com initiative to release Supplier Readiness and Workplace Safety apps.
Pricing starting from:
US$30.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of ComplianceQuest
Scalable Cloud Platform:
Connected:
Advanced Dashboards:
Updated:
Accessibility:
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$30.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of ComplianceQuest: 86
Alternatives
Salesforce Service Cloud
SmartSolve
Microsoft Access
MasterControl Quality Excellence
Reviews
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- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great EQMS Platform
Reviewed on 12/10/2023
Pros
CQ EQMS provides a user with Great to their quality data through its great data visualization and Quality Management.
Cons
No features are missing in this platform which is very carefully designed and have all aspects to serve.
Response from ComplianceQuest
Thank you for sharing your thoughts on ComplianceQuest's EQMS platform. We're glad to hear about your positive experience with data visualization and quality management.
- Industry: Medical Devices
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Quality System Deployment in MedTech Industry
Reviewed on 13/03/2023
When a configuration was requested we did not receive information on impacts of configuration and...
When a configuration was requested we did not receive information on impacts of configuration and as a customer were expected to tell them 'where' all places changes exist.At deployment have struggled to get timely customer support. Also fields available on list views/reports are duplicate and very unclear. Makes end users confused on which fields actually are valid and inefficient to produce reports.
Pros
Allows for a global harmonization of our quality system. Auto generates the cover sheet in documents, which is great to reduce manual process. Allows for group training to be recorded.
Cons
Due to the software being manufacturing based we had significant configurations to satisfy medtech requirements.Software is not highly compliant without configuration (e.g. editing records in approval, edits can be made to a record after been approved). Many of our items are in the managed package thus our team nor salesforce admins cannot make changes. Complaint module had to be so highly modified it was cheaper to configure nonconformance module to have a complaint record type.
- Industry: Medical Devices
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
CRM Transforming Business Operations
Reviewed on 27/09/2023
Regulatory Compliance, Quality Management, Document Management, Audits, Employee Training and...
Regulatory Compliance, Quality Management, Document Management, Audits, Employee Training and Certification, Reporting and Analytics etc
Pros
The controlled document, Findings, Audit Findings, Accounts, Training session's, change order, Equipment, Assessments, Reports, Dashlane,Equipment,NC. The UI lasks user friendliness,
Cons
There are some features which can be improved in Findings, training session's, requirement's
Response from ComplianceQuest
Thank you for taking the time to share your review. Your feedback is truly valuable as ComplianceQuest is dedicated to continuous improvement. We greatly appreciate your insights.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Compliance Quest - Pros and Cons
Reviewed on 19/12/2024
We are working through implementation still. Their product is ideally built for a standard process...
We are working through implementation still. Their product is ideally built for a standard process which we do not fit. It is customizable, but there is some complexity there.
Pros
It is built on Salesforce which is highly customizable.
Cons
They have to include your customizations in their package for updates.
Response from ComplianceQuest
Thank you for sharing your experience! We are pleased to know ComplianceQuest’s flexibility is beneficial, and we are here to assist as you progress through implementation.
- Industry: Medical Devices
- Company size: 1,001–5,000 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
NAMSA review of CQ
Reviewed on 25/09/2020
Pros
The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.
Cons
Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.
ComplianceQuest FAQs
Below are some frequently asked questions for ComplianceQuest.Q. What type of pricing plans does ComplianceQuest offer?
ComplianceQuest offers the following pricing plans:
- Starting from: US$30.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Not Available
ComplianceQuest starts at $30/user/month. Contact [email protected] directly for detailed pricing information.
Q. Who are the typical users of ComplianceQuest?
ComplianceQuest has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ComplianceQuest support?
ComplianceQuest supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does ComplianceQuest support mobile devices?
ComplianceQuest supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ComplianceQuest integrate with?
ComplianceQuest integrates with the following applications:
1CRM, Accounting ASAP, NetSuite, Oracle CRM On Demand, Professional Services Cloud, Rootstock Manufacturing ERP, SAP Customer Experience, Salesforce Platform, Salesforce Sales Cloud, Salesforce Service Cloud
Q. What level of support does ComplianceQuest offer?
ComplianceQuest offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for ComplianceQuest.
Complaint Management Software
