eHopper
eHopper
About eHopper
eHopper is a cloud-based point of sale (POS) software for retail and restaurants available on certified Android 4.4+ tablets , Windows PC and Poynt mobile terminal.
eHopper offers various payment integrations including a support for a free card payment program in US, integration in Canada and standalone payment options around the world.
The software enables the processing of payments and allows retailers to spend more time driving sales. The POS works on Android tablets, iPads, and web browsers, and is integrated with the Poynt smart terminal for mobile business management. The Poynt smart terminal is a touch screen tablet, receipt printer, and POS barcode scanner, designed to be intuitive to use and with Ethernet support for connectivity. The eHopper system is capable of splitting payments between both customer groups and payment types, and even supports credit card payments from food trucks .
Users can scan items directly into a shopping cart, calculate discounts, and add local and federal taxes. eHopper's customer management module stores customer information - customer profiles, purchase history, and payment details, etc. - in a central database. The information can then be used to prepare customized marketing and email campaigns for regular customers.
eHopper provides features for order management, receipt management, inventory tracking and barcode scanning. The system generates online reports containing real-time data on daily transactions and store operations. Online reports provide a status of earnings, the number of items sold, inventory available, order details, and a breakdown of sales per category. The software integrates with QuickBooks online for synchronizing sales transactions, payouts, and taxes. It is suitable for coffee shops, bars, liquor shops, food trucks and other small retail businesses.
Key benefits of eHopper
- Offer free POS and free card processing in US.
- Integrated payment solution in Canada.
- eHopper's user access controls enable the configuration of staff permissions and viewing rights, so that only limited staff members have access to financial transactions and store security.
- The order management module splits incoming orders into different channels to provide an understanding of how many orders are coming through each channel.
- The split payments tab provides an option for customers to pay part of their bill with cash and another part with credit or debit card.
- Inventory tracking helps in managing inventory at a stock unit level and informs users in time if any stock is below the minimum threshold level.
- The online reporting feature allows users to access reports from any device and provides visibility and insights into regular sales operations.
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66 Reviews for UK Users
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- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
Recommended
Reviewed on 19/10/2018
Pros
Easy of use, products display, currency options
Cons
Diagrams of restaurant tables, price of the product
Response from eHopper
Thanks for the feedback! It's great to hear you're happy with your eHopper experience. Table management is on our road map, stay tuned for updates on this soon!
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
Ehopper Review
Reviewed on 13/08/2024
Great, I always recommend this to businesses.
Great, I always recommend this to businesses.
Pros
Accessibility, User Friendliness, and Stability
Cons
It sticks at times with the all in one POS
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 7.0 /10
You Get What You Pay For
Reviewed on 11/10/2018
Overall eHopper gets the job done. For paying nothing for a POS that is functional most of the...
Overall eHopper gets the job done. For paying nothing for a POS that is functional most of the time, you cannot beat that. Main gripe would be the crashing of the POS every now and then can be stressful. There is a way to reboot easy enough, but it does get taxing if it happens multiple times in a day.
Pros
- Free to use (for one location, great for very small businesses)
- Manual sales
- Prompt customer service
- Ability to splits taxes and whatnot
Cons
- Issues with connectivity
- Certain functionality issues
(ie. Split payment process tedious, no support for gift cards, difficulty reprinting hard copies for certain type of returns, etc.)
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 8.0 /10
Ehopper Customer review
Reviewed on 20/03/2024
Pros
EHopper is very easy to use and have had a good experience
Cons
I haven’t had any big issues. I had an issue in the beginning but got resolved
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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- Likelihood to recommend 10.0 /10
Ehopper is Amazing
Reviewed on 28/02/2024
ABSOLUTELY AMAZING. 10 OUT OF 10! HIGHLY RECOMMEND!
ABSOLUTELY AMAZING. 10 OUT OF 10! HIGHLY RECOMMEND!
Pros
The customer service provided by [sensitive content hidden] was exceptional. Despite facing multiple challenges and hurdles, she navigated them with grace and ease, consistently answering my numerous calls. [sensitive content hidden] not only efficiently handled the complexities but also secured an incredible bundle deal for me, setting up my startup for less than $200.00. Her efforts made the entire experience seamless, and I highly recommend their service.
Cons
The so-called "con" is not really a downside. The only advice I can give is to be prepared for receiving top-notch equipment. You're getting a high-quality product along with an excellent program that includes unlimited training. Adjusting to everything new may take a bit of time since they offer a lot, so my suggestion is to start by uploading the necessary apps, learn those first, and gradually incorporate the fantastic additional features as you become more comfortable.
eHopper FAQs
Below are some frequently asked questions for eHopper.Q. What type of pricing plans does eHopper offer?
eHopper offers the following pricing plans:
- Starting from: US$14.99/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
$0 with eHopper processing. With external processing: Freedom Package: $20.99 per month per license, billed annually Restaurant Package: $24.99 per month per register, billed annually OmniChannel Package: $35.99 per month per license, billed annually Month to month plans are also available.
Q. Who are the typical users of eHopper?
eHopper has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does eHopper support?
eHopper supports the following languages:
Dutch, English, French, German, Russian, Spanish, Ukrainian
Q. Does eHopper support mobile devices?
eHopper supports the following devices:
Android (Mobile)
Q. What other apps does eHopper integrate with?
eHopper integrates with the following applications:
QuickBooks Online, WooCommerce, authorize.net
Q. What level of support does eHopper offer?
eHopper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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