---
description: Learn how Cognito Forms can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Cognito Forms.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cognito Forms Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Data Management Software](/directory/633/data-management/software) > [Cognito Forms](/software/107881/cognito-forms)

# Cognito Forms

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> Cognito Forms enables users to create responsive online forms that collect payments, gather information, and automate tasks. The features of this platform include data lookups, document merging, file downloading, repeating sections, save and resume, advanced calculations, conditional logic and more.
> 
> Verdict: Rated **4.7/5** by 232 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Cognito Forms

• Easily create and automate forms using Cognito Forms drag-and-drop builder and visual conditional logic.&#10;&#10;• Generate custom PDF or Word documents from form data and automatically send them to recipients.&#10;&#10;• Increase survey completion rates with conversational text-piping, page breaks, progress bars and conditional pages.&#10;&#10;• Conditionally route notification emails based on user input to streamline administrative processes.&#10;&#10;• Capture multiple files at once, and easily set file size and type limits.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 232 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cognito Apps
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Individual plan is free for one user and 100 entries/month.&#10;&#10;Pro: $19/month for 2 users and 2,000 entries/month.&#10;&#10;Team: $39/month for 5 users and 10,000 entries/month.&#10;&#10;Enterprise: $129/month for 20 users and unlimited entries.&#10;&#10;Additional users for $5/user/month.&#10;&#10;Prices shown reflect annual billing plans.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, New Zealand, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Address Validation
- Alerts/Notifications
- Approval Process Control
- Audit Trail
- Autofill
- Business Process Automation
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Convert to PDF
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard Creation

## Integrations (169 total)

- AWeber
- Accelo
- Act\!
- Act-On
- ActiveCampaign
- ActiveTrail
- Acuity Scheduling
- Agile CRM
- Airtable
- Asana
- Avochato
- Basecamp
- Benchmark Email
- Bird
- BombBomb

... and 154 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Data Management Software](https://www.getapp.co.uk/directory/633/data-management/software)

## Related Categories

- [Data Management Software](https://www.getapp.co.uk/directory/633/data-management/software)
- [Data Collection Software](https://www.getapp.co.uk/directory/707/data-collection/software)
- [Workflow Management Software](https://www.getapp.co.uk/directory/566/business-workflow/software)
- [Forms Automation Software](https://www.getapp.co.uk/directory/589/forms-automation/software)
- [Data Entry Software](https://www.getapp.co.uk/directory/278/data-entry/software)

## Alternatives

1. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (982 reviews)
2. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5317 reviews)
3. [Jotform](https://www.getapp.co.uk/software/10191/jotform-4-0) — 4.7/5 (2927 reviews)
4. [Google Workspace](https://www.getapp.co.uk/software/90761/google-workspace) — 4.7/5 (17731 reviews)
5. [Microsoft Forms](https://www.getapp.co.uk/software/2057516/microsoft-forms) — 4.5/5 (331 reviews)

## Reviews

### "Flexible and Reliable for Complex Application Processes" — 5.0/5

> **Felipe** | *20 July 2026* | Management Consulting | Recommendation rating: 8.0/10
> 
> **Pros**: Cognito Forms is flexible, easy to configure, and powerful enough to manage complex application and evaluation processes. I especially value its conditional logic, calculations, file uploads, automated notifications, workflows, and the ability to organize large amounts of applicant information without developing a system from scratch.
> 
> **Cons**: Some advanced processes require workarounds or external tools. Managing facilitator availability, complex scheduling, customized dashboards, document repositories, and highly specific workflows can be difficult. Reporting and integrations could also be more flexible for organizations managing several programs simultaneously.
> 
> My overall experience has been positive. I have used Cognito Forms to support entrepreneurship programs, application processes, technical assistance, evaluations, document collection, and participant follow-up. It is reliable and cost-effective, particularly for organizations that need to digitize processes quickly. However, as operations become more complex, additional integrations, custom development, or complementary platforms may be necessary.

-----

### "Cognito Forms - For all your Data Capturing - Professional, Personal, Sport and Cultural\!" — 5.0/5

> **Liezl** | *15 July 2026* | Philanthropy | Recommendation rating: 10.0/10
> 
> **Pros**: Cognito Forms are easy to use, very user friendly, and can be personalised with your Company logo, etc.  I find the options where documents can be signed easy to manage, and remove the necessity of hand filled documents completely.  Data handling is very efficient.  I have used Cognito as a customer contact form for our website, as well as entry forms for various Chess related tournaments.  The security is excellent, since there is no e-mail that can be intercepted and bank details changed, for example.  The forms can be printed and stored securely.  I believe this platform is great value for your money\!
> 
> **Cons**: The free version has data capturing limitations, and if you reach that in the middle of a campaign, you have the possibility of missing some entries.
> 
> Overall experience has been great\!  I prepare all my on-line forms with Cognito Forms.  You can even provide price / cost options for selection and link your payment platform to receive payment\!

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### "From an HR standpoint, this is great for our smaller company\!" — 5.0/5

> **Madison** | *3 August 2026* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to create forms or use a template for everything our business needs. I like having all of our filed forms in one secure location to go back and look through. Our employees have an easy time filling out the forms needed. The program is worth the money\!
> 
> **Cons**: I wish Cognito could integrate with the softwares we use to make it even easier to track filed forms.
> 
> Overall, I recommend Cognito for a user friendly software to fill out any business forms needed. Keeping it all in one place makes it easier, and quicker to reference employee's forms.

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### "Terrible Customer Service." — 1.0/5

> **James** | *29 July 2019* | Education Management | Recommendation rating: 0.0/10
> 
> **Pros**: What I will like best is no longer using them and receiving notification emails without the ability to view any forms.
> 
> **Cons**: I figured out the issue with the help of someone who does not work for you. You were sending notifications to an email address which is associated with a different account that does not have access to the forms, so there was nothing for me to see. One would think you might be able to see that on your end. I was, after all, communicating with you from an email address that is not for the account receiving the forms. All you do is keep telling me to turn off notifications on my account, but that would do NOTHING to stop the notifications because they were coming from another account entirely. How is it that nobody looked to see that there are no forms for which I should have been receiving notification? And I'm supposed to trust my client's information and important documents with your company? &#10;&#10;I can only imagine what the ordeal would be like if there was a problem bigger than receiving ghost notifications. I've been going around in circles with multiple representatives without any real help on an issue that should have been extremely simple had someone taken the time to do anything except type in a canned response without doing even a little research into the problem. I can delete my account and STILL receive these notifications for forms I cannot access from this email address. &#10;&#10;I'll make a note to follow your customer service procedures and follow-through if I ever want to kill my business. A customer cannot speak to a live person? Honestly? Terrible customer service.
> 
> I would have been better off using Google Forms/Sheets.

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### "I really enjoy Cognito Forms" — 5.0/5

> **Verified Reviewer** | *10 July 2026* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: The collection of data and payment integration. It is easily organized and offers integration with other services that really make it great.
> 
> **Cons**: The cost is something I truly wish was about 20% cheaper.  I also wish there was another way to organize the different forms on the left column.
> 
> I really enjoy it for the most part.  I love the functionality, customization, integrations and payment options.

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## Links

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