Rentals United
About Rentals United
Rentals United is a leading vacation rentals channel manager. Our cloud-based technology is trusted and accessed by vacation rental managers everywhere, as a compact solution for marketing, distribution and operation management, all in one place.
- Advanced distribution to global and niche listing sites with an award winning 2-way API sync.
- Reliable connections that handles millions of integration (API) calls (API) each day, prior to each booking.
- The Toolkit of Vacation Rental Pros: Book Direct pages, Guest Communication, Quality Checker, Multi-Calendar, Guest Planner, inventory pull and more.
- 60+ Channel Partners - connect with your perfect Guests, right where they search and book.
- Mapping short-term rental business logic to OTAs, vacation rental sites, travel meta searches and wholesalers.
Easy-to-use, constantly evolving and powerful, the Rentals United platform handles tons of data every day connected to major listing sites such as Airbnb, Booking.com, VRBO and Expedia, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.
Key benefits of Rentals United
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- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best way to integrate a PMS to Channels
Reviewed on 03/12/2019
Our challenge was to improve our product exposure - Rentals United allowed us to do this without...
Our challenge was to improve our product exposure - Rentals United allowed us to do this without maintaining connections with multiple channels ourselves.
Pros
I liked that Rentals United takes care of all the management of Channel Integration APIs on my behalf so all I need to do is sync properties to RU, and it will handle all the channels on my behalf.
Cons
Dynamic pricing wasn't available as part of the core product and we had to use an additional product to manage this.
Response from Rentals United
Thank you for leaving us this amazing review!
That really is the beauty of using our platform, increase the number of bookings that you receive and do less work to achieve them, giving you more time to focus on growing your business and focussing on other important things.
To a successful 2020!
The Rentals United Team
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Rentals United is a great tool that has opened so many doors for us!
Reviewed on 04/04/2018
Piece of mind because everything is synced with our PM system.
Piece of mind because everything is synced with our PM system.
Pros
What i like the most is that it does everything automatically and that they are good at keeping us in sync with our PM system. Overall we are satisfied with their program.
Cons
What i like the least is that sometimes it can be very difficult to get in contact with them or get any kind of clarification or support in a timely manner.
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The worst experience ever! Don't trust them you will lose your money
Reviewed on 27/05/2018
Less 600euro from my bank account
Less 600euro from my bank account
Pros
From where to start & when to finish! It is one of the experiences that i don't want to deal any more. In order to push the sail i have been mis sold a product that is not even able to synchronize the channels that i have already been as a customer, because i needed to have at least 5 properties with RU (never mentioned before the purchase). The customer support is one of the worst, i have been promised that after i buy their service they will deal with everything and i will enjoy my free time! This never happened since I had to spend three times more time of what i used to! I am using Tripadvisor, booking.com, Airbnb & HomeAway for my properties - the chanel was able to chanel manage only 1 of them! YOU have to do all the settings on your own, they provide you some NON updated pdf files and they expect you to do all the settings for all the chanels. In case you do something wrong is very difficult to contact them immediately since they work from 8am - 6pm and they have weekends and bank holidays off (no chance for working people to contact them).
The software is just rubbish - there is the option to bring external calendars from other channels and this is just decorative. It can show the correct availability for few hours but after that be prepared to stay awake the entire night in order to make corrections. I wasted my money to make them reacher!
Cons
Since theys service was not functional i did request to add my fifth room for free or otherwise give me a refund! They executive decision did not accept to give the refund but charge me more for the fifth room.
*The policy sais that you have the right to break the contract within 14 days - They booked my first appointment 7 days after i did the payment that unfortunately was canceled after the property manager was not medically feed to proceed with the introduction and rebooked it 3 or 4 days later. As you understand i didn't have much time to understand what rubish I have been sold. When i asked for refund the same property manager rejected my request since the 2 weeks past!!!???
Pls Do Not trust them - they can only successfully take your money and provide nothing more!
Response from Rentals United
Hi Areti
I'm sorry you've had such a poor experience using Rentals United.
Regretfully both Homeaway and Tripadvisor have a 5 property minimum requirement when a customer coming from either a channel manager or PMS. Our sales people are advised to inform all potential customers this information.
During this period and also during the on-boarding schedule, it's made very clear that we are a software as a service. meaning that we do not do all the work for you and our rates reflect this. It requires work by you to ensure your properties can go live which is why we set a 30 day introduction & training period.
I would be happy to start your contract from today with the intention of getting you live in those channels you can work with through us.
We have many happy clients working with us and our platform generates 1000's of bookings.
Please contact me directly at [email protected] and I'd be happy to help.
Thanks
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great customer service
Reviewed on 07/11/2018
Pros
Customer support was able to coach and guide me to set up dozens of channels. Many thanks to them for support and advice!
Cons
Each channel needs o be connected differently and the PDF's tend to be out of date, especially with the contact email address for each channel.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
rentals united
Reviewed on 20/10/2019
nothing superior and nothing minor from similair products on the market
nothing superior and nothing minor from similair products on the market
Pros
Rentals united is one of lot choices on the toursim market . I used it for our business for a short time as there was no innovations or better solutions with other similair products .
Cons
There was no negative comments , but as said it is one of many apps you can find , copy paste from some other app
Rentals United FAQs
Below are some frequently asked questions for Rentals United.Q. What type of pricing plans does Rentals United offer?
Rentals United offers the following pricing plans:
- Starting from: €19.00/month
- Pricing model: Subscription
- Free Trial: Available
Starts at €69 per month for up to 4 properties
Q. Who are the typical users of Rentals United?
Rentals United has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Rentals United support?
Rentals United supports the following languages:
English, French, Italian, Polish, Portuguese, Spanish
Q. Does Rentals United support mobile devices?
Rentals United supports the following devices:
Q. What other apps does Rentals United integrate with?
We do not have any information about what integrations Rentals United has
Q. What level of support does Rentals United offer?
Rentals United offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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