NinjaOne
About NinjaOne
NinjaOne simplifies IT management by automating the most challenging aspects of IT. Serving over 17,000 IT teams globally, NinjaOne delivers unparalleled visibility, control, and security across every endpoint. Our platform is meticulously designed for MSPs and IT professionals, offering a comprehensive suite of features that include endpoint management, patch management, mobile device management, software deployment, remote access, documentation, and backups.
With NinjaOne, managing IT operations is efficient and intuitive. Powerful automation capabilities streamline routine tasks, significantly enhancing productivity and minimizing operational risks. By integrating seamlessly with existing IT and security tools, NinjaOne ensures that your IT environment remains agile and secure. Its user-friendly interface is designed to empower teams, allowing them to focus on strategic objectives rather than daily operational challenges.
NinjaOne's commitment to relentless innovation means that it continually evolves to meet the demands of every IT team—whether you're 500 people strong, a one-person band, or an MSP controlling your customers' fate.
The platform's scalable solutions are designed to adapt to the needs of mid-market and enterprise MSPs, ensuring that your IT management is effective and forward-thinking. Whether looking to improve endpoint security, manage patches, deploy software, or maintain backups, NinjaOne offers the tools you need to excel.
In addition to its core features, NinjaOne provides in-depth reporting and analytics, enabling you to monitor and optimize IT performance with a comprehensive view of your environment. The platform's ease of use and powerful automation capabilities make it an ideal choice for IT teams looking to enhance their operational efficiency and strategic impact.
Choose NinjaOne to transform your IT management experience, reduce complexity, and drive better outcomes with a solution designed to keep customers happy. NinjaOne's consistent G2 No.1 customer satisfaction ranking speaks for itself.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of NinjaOne
- Get deep insights into all your workstations, laptops, servers, and network devices and get alerts on impending issues, including:
- Hardware, software, and other device details
- System performance
- Network performance
- Windows services and events
- Quickly and easily remediate IT issues in the background or work with the end-user to remotely address challenges with tools including:
- On-demand, scheduled, and automated patch management
- On-demand, scheduled, and automated script deployment
- Fully interactive and responsive remote command line interface and task manager
- Integrated remote control
- Managed antivirus
- Mobile access to insights and remediation tools
- Better manage IT services with
- In-depth reporting on IT assets, remediation audits, and both hardware and software inventories
- Role- and organization-based user administration
- An administrative credential store so business users don't need access to admin privileges
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of NinjaOne: 195
Alternatives
Avast Business CloudCare
ConnectWise PSA
Dameware
ConnectWise Automate
Reviews
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Revolutionary RMM
Reviewed on 19/11/2019
NinjaRMM as completely changed our business, by allowing us to manage all endpoints and have great...
NinjaRMM as completely changed our business, by allowing us to manage all endpoints and have great reporting that we can share with our clients driving efficiencies and sales opportunities that we were missing before.
Pros
The ease of use and rate of development is amazing. The interface is powerful but so simple, we don't really need to train new staff what to do as it's so intuitive.
Cons
Compared to some other RMM solutions it can still be a little limited with some features but these are being developed at a rapid pace and they have a clear roadmap.
Alternatives Considered
Kaseya VSAReasons for Switching to NinjaOne
We were using Kaseya prior to switching to NinjaRMM and changed for ease of use and integrations that revolutionised our RMM usage.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ninja One changed our business
Reviewed on 08/08/2022
Fantastic, I can't fault ay aspect of the solution or the people working with the company.
Fantastic, I can't fault ay aspect of the solution or the people working with the company.
Pros
The ease of use along with the great development, technical, support and sales teams mean we are never stuck. That great relationship with the company along with the efficiency of the software means we gave gained and incredible amount of time to do work instead of working on the software.
Cons
The only criticism I have of Ninja One is that they produce a huge amount of features regularly but we would love to have access to them often before they are ready. This is due to the development being customer driven so the upgrades they offer are always great and we are a little impatient!
Alternatives Considered
N-centralReasons for Choosing NinjaOne
Needed a more mature and capable productSwitched From
AteraReasons for Switching to NinjaOne
Better functionality, better ease of use, better value, and better people to work with.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It wasn't bad, but users bounced off it for interface reasons and support issues so we left
Reviewed on 06/09/2023
Overall it was ok. The software seemed like it was on its way, but the amount it cost had me...
Overall it was ok. The software seemed like it was on its way, but the amount it cost had me feeling like we were paying to be beta testers
Pros
Cleanliness of design was nice. Actively developed
Cons
Things that were not present were described as forthcoming, but no roadmap at the time.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Migrating to NinjaOne was the best choice for our firm
Reviewed on 25/01/2022
We use a majority of the functionnalities (monitoring, scripting, remote control, update management)...
We use a majority of the functionnalities (monitoring, scripting, remote control, update management) on a daily basis, but still have the pleasant feeling of discovering new ways to deploy, retrieve information on the clients park and save time on time-consming tasks.
On the human level, discussing with the NinjaONe team has always been a real pleasure, as they are accessible, from the commercial team to the back office team (support & expert team) . After more than a year and a half working with their tool and having regular exchanges with the NinjaOne team, I have never experienced the classic and destestable one way relationship : provider to client. I can truly say that the relationship with the NinjaOne team represents a real collaboration between two companies.
Pros
Compared to the RMM Platform we used for more than 4 years (which was a must in the market), I discovered with NinjaOne a complete tool bringing a real sense of modernity in this RMM sector. I'm still wondering how their team managed the difficult task of combinging a fully developed tool with and an interface easy to apprehend.
Cons
So many functionalities that it was sometimes frustrating for my team to figure out how to totally manage the tool.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent RMM software, highly recommended.
Reviewed on 04/03/2021
Our overall experience of NinjaRMM is massively positive. The platform has enabled us as an MSP to...
Our overall experience of NinjaRMM is massively positive. The platform has enabled us as an MSP to fully manage all our clients patching and asset management needs.
Pros
Excellent portal interface, that is so clear and concise for everyone to use. The patch management and asset information is top notch. The features and functionality of the platform are also superb and always being added to.
Cons
Nothing, the platform works so much better than the RMM software we replaced.
Reasons for Choosing NinjaOne
Costs of SolarWinds was expensive. The portal layout and design of SolarWinds was clunky and not intuitive to use. NinjaRMM's simple cost brackets and online portal are lightyears ahead of SolarWinds and other RMM platforms.Switched From
SolarWinds Patch ManagerReasons for Switching to NinjaOne
The pricing structure and overall usability was light years ahead of any other vendors offerings. The presales technical information was excellent.NinjaOne FAQs
Below are some frequently asked questions for NinjaOne.Q. What type of pricing plans does NinjaOne offer?
NinjaOne offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
For more detailed pricing information, contact NinjaOne directly.
Q. Who are the typical users of NinjaOne?
NinjaOne has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NinjaOne support?
NinjaOne supports the following languages:
Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish
Q. Does NinjaOne support mobile devices?
NinjaOne supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does NinjaOne integrate with?
NinjaOne integrates with the following applications:
Accelo, Autotask PSA, Bitdefender GravityZone, BrightGauge, CloudBlue PSA, Computicate PSA, ConnectWise PSA, ConnectWise ScreenConnect, HaloPSA, Harmony, IT Glue, IT Portal, Liongard, MSP360 Managed Backup, Malwarebytes Endpoint Protection, Narmada, PROMYS, PagerDuty, Passportal, RepairShopr, ScalePad Lifecycle Manager, SherpaDesk, Slack, Splashtop Remote Support, TeamViewer Remote, Webroot Business Endpoint Protection
Q. What level of support does NinjaOne offer?
NinjaOne offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for NinjaOne.
- MSP Software
- Website Monitoring Software
- Remote Support Software
- IT Management Software
- ITSM Tools
- IT Asset Management Software
- IT Service Software
- Endpoint Protection Software
- Patch Management Software
- RMM Software
- Server Management Software
- Mobile Device Management Software
- Cybersecurity Software
- Backup Software
- Network Monitoring Tools
- Unified Endpoint Management (UEM) Software
