Tray.io
About Tray.io
Tray.io is the API integration platform for citizen automators.
Now anyone can integrate, automate, and innovate. Prepare for unbounded growth when you empower your workforce to bring all data to the forefront. No dev resources required.
It takes a modern platform to support an enterprise. It takes Tray.
Scale from point-to-point integration to complex workflows with conditional logic processing billions of tasks in just milliseconds. Get fast time to value with a clicks-not-code configuration designed for business people to use and champion. Leave the long, expensive IT consulting projects of the past in the past and empower your own people through Tray and APIs.
RELY ON TRAY TO CONNECT YOUR ENTIRE CLOUD STACK
Quickly connect your cloud stack, and with our Universal Connector, integrate with any web-based service. We connect you to the very deepest levels of what web services offer.
TRUE ENTERPRISES AND RAPIDLY GROWING ONES TRUST TRAY
Key benefits of Tray.io
Connect
Integrate with any app with our unique Universal Connector
Easy
Quickly build integrations using an easy-to-use drag-and-drop interface.
Flexible
Easily map and transform data to multiple applications without.
Powerful
Construct complex workflows including conditional branching, looping and storing data.
Scalable
Elastic platform for sub-second data processing and terabytes of transaction processing power.
Suppport
Receive hands-on support for ensured success
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Reviews
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- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good functional option
Reviewed on 26/07/2022
Pros
Notification and processing of work-in-progress are made possible by the program. In the decision flow, the decision-making process is effectively transmitted across levels. We've saved a lot of time by using this. It is also possible to access the remarks and troubles stored in the cloud at any time from any location, allowing for a faster resolution of the challenges.
Cons
It takes quite a time become familiar with the processes, but a lot of help is available through a quick email inquiry or personal chat with the support team. Other aspect of the software has no problem with us so far.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great middleware for custom api connections
Reviewed on 23/02/2021
I've worked with Tray on a few client based projects and they have been amazing to work with...
I've worked with Tray on a few client based projects and they have been amazing to work with everytime. Whenever someone brings up the need to connect some cloud softwared that doesn't have an out of the box connector or they need just a bit more than is offered we look to Tray to fill that gap.
Pros
The Tray team is there to help with your configuration needs. Setting up calls as needed from requirements through implimentation and post deployment support. This software helps with automating between 2 cloudbased systems like Zendesk and Salesforce adding an extra layer of communication between the 2.
Cons
This can be tuff to configure on you aren't utilizing one of their "out of the box" connectors. However, their team is there to support your if needed.
Alternatives Considered
Workato- Industry: Hospitality
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Tray.io saved the day
Reviewed on 20/07/2023
Pros
We needed a solution for our incident management system to grab data from Workday and populate records in the ITSM system so we wouldn't have to manually update those tables. Tray does a great job of going and reading a report we generate on the Workday side... sifting through it and comparing data in our ITSM... and then updating our ITSM tables accordingly. We have it run the workflow each morning so it keeps our ITSM system "up to date" with fresh data.
Cons
There's a bit of a learning curve, but I've found that the customer support techs are really helpful and genuinely want us to succeed with their product.
- Industry: Research
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Tray io allows us to automate several cloud based platforms. We've had a great user experience...
Reviewed on 27/06/2017
Automation
Automation
Pros
Ability to automate with other cloud based platforms. Ability to mold the tool through its advanced user interface. Also caters to the non-technical person.
Cons
Would be great if there were videos on how-to implement some of the integrations.
A user group/forum for newbies would be much welcomed
Debugging interface could be more user friendly
SF integration for new variables can be quite complex - would love some videos on how / to:
Not enough trigger options for workflows
Quarterly webinars on how to use each of these features would be much welcomed. I feel that these sessions would fill up rather quickly, being that the advanced configuration features are a hit or miss.
I dont have much else to say at this point. My experience using Tray has been, for the most part, positive.
Response from Tray.io
Thanks!
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very well done service, lots of functionality
Reviewed on 28/06/2017
Powerful integrations between different services.
Powerful integrations between different services.
Pros
Tray has helped us solve a lot of integration challenges. It has a lot of functionality and is very powerful.
Cons
Some of the settings could be a bit more intuitive and documentation could be a bit better. But this is entirely to be expected with a complex product. This is not a knock on the service - just an observation of one thing that could improve.
Response from Tray.io
thanks!
Tray.io FAQs
Below are some frequently asked questions for Tray.io.Q. What type of pricing plans does Tray.io offer?
Tray.io offers the following pricing plans:
- Starting from: US$500.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is tailored to the needs of each customer. Contact Tray.io for personalized pricing information.
Q. Who are the typical users of Tray.io?
Tray.io has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does Tray.io support?
Tray.io supports the following languages:
English
Q. Does Tray.io support mobile devices?
Tray.io supports the following devices:
Q. What other apps does Tray.io integrate with?
Tray.io integrates with the following applications:
AWS Lambda, ActiveCampaign, Acuity Scheduling, Adobe Experience Manager, Adobe Workfront, Airtable, Amazon Redshift, Amazon S3, Anaplan, ArcGIS, Asana, BambooHR, Basecamp, BigCommerce, Bird, Bynder, CVenture, Calendly, Clearbit, ClickUp, Coda, Confluence, ConnectWise Automate, Copper, Customer.io, Datadog, DocRaptor, Docebo, Docusign, Drift, Dropbox Business, Eptura Workplace, Eventbrite, Float, Formstack Suite, Freshdesk, GitHub, Gmail, GoTo Meeting, Google Ads, Google Analytics 360, Google Calendar, Google Chat, Google Cloud, Google Contacts, Google Docs, Google Drive, Google Maps, Google Sheets, Google Slides, Greenhouse, Harvest, HubSpot Marketing Hub, Hunter, Intercom, Iterable, JIRA Service Management, Jira, Jive, Jotform, KICKBOX, Kapost, Keatext, Keen IO, Klaviyo, LinkedIn Sales Navigator, Looker, Mailchimp, Marketo Engage, Meta for Business, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft Power BI, Microsoft SQL Server, Microsoft Teams, Microsoft Viva Engage, Mixpanel, MongoDB, MySQL, Namely, NetSuite, Nimble, Okta, OneLogin, Ooma Office, OptimoRoute, Oracle Eloqua Marketing Automation, Oracle Responsys, Outreach, PagerDuty, PandaDoc, Paymo, Pendo, Pipedrive, Plivo, PostgreSQL, Recurly, Ringover, SAP Ruum, SalesLoft, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Samsara, Sedna, Segment, ServiceNow, Shopify, Slack, Smartsheet, Snowflake, Sprinklr, Stripe, Trello, Twilio, Typeform, Uberflip, Unbounce, VBrick, VideoAsk, Webx, WordPress, WorkflowMax, Workstack, Wrike, Wufoo, XVerify, Xero, Yodiz, Zendesk Sell, Zendesk Suite, Zoho Backstage, Zuora, iContact, monday.com
Q. What level of support does Tray.io offer?
Tray.io offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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