Fleet Complete

3.8 (281)
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GPS fleet, asset and workforce management platform

About Fleet Complete

Fleet Complete is a global leader in IoT solutions, dedicated to simplifying fleet, asset, and workforce management. With innovative technology and industry expertise, we help businesses across various sectors to optimize operations, enhance productivity, and drive growth. Our comprehensive suite of solutions allows for seamless monitoring, efficient dispatching, regulatory compliance, and real-time insights, ensuring organizations stay ahead of their competition at all times.


Key benefits of Fleet Complete

  • Workers can update activity statuses and accept or reject tasks in real time, with automatic alerts for rejected tasks allowing users to transfer them to another worker so that no task is lost.

  • Real-time asset location tracking enables users to react to unauthorized activity, and sensor-activated alerts can notify users to events which could compromise the condition of stored or moved contents, such as temperature spikes.

  • The travel time and working hours tracker, and automated timesheets, give users insight into workload distribution and employee performance, and removes the need for manual logging of labor time, driving time, and mileage.

  • Through the automatic administration of resources, actual project costs can be compared with estimates throughout the project, and users can manage expectations for budgets and delivery times.

  • Multi-leg route creation can be automated, with specific driver qualification and dispatch zone conditions defined by users to automatically assign drivers to available jobs.

  • Images

    Fleet Complete Software - FC Hub
    Fleet Complete Software - 2
    Fleet Complete Software - Multiple assets in the same location are visualized as clusters
    Fleet Complete Software - Users can search for individual assets, or view all assets in a list
    Fleet Complete Software - Users can set up geofences to define the authorized location for an asset
    Fleet Complete Software - Fleet overview dashboard shows summary of miles traveled and aggressive driving behavior.
    Fleet Complete Software - Individual driver scorecard provides risk assessment for the driver based on driving behavior during a specified time range.
    Fleet Complete Software - Users can set up geofences to define the authorized location for an asset
    Fleet Complete Software - Fleet and driver locations can be visualized on maps
    Fleet Complete Software - A Trip is defined as Ignition On to Ignition Off. Trips can be logged as Private and Business to assist in more accurate billing and employee time cards. Trip Replay displays vehicle's position, speed, readings from sensors and odometer reading.
    Fleet Complete Software - Activities module allows dispatchers to create and assign tasks to drivers and technicians in the field. Field workers receive the task on their mobile device and are able to accept, reject and complete the job, updating the HQ of the job's status.
    Fleet Complete Software - Maintenance module allows fleet managers to schedule reminders for service based on the asset's engine hours or mileage.
    Fleet Complete Software - Fleet Complete Vision solution captures dashcam footage of aggressive driving behavior and sounds an in-cab alert to advise the driver. Video footage is displayed on the Trip Replay screen for fleet manager review to improve driver training and coaching.
    Fleet Complete Software - Breadcrumb Trail displays all GPS positions, speed and status over a period of 24 hours. Historical data is stored for up to 12 months, allowing fleet managers to review activity from months before.
    Fleet Complete Software - A Trip is defined as Ignition On to Ignition Off. Trips can be logged as Private and Business to assist in more accurate billing and employee time cards. Trip Replay displays vehicle's position, speed, readings from sensors and odometer reading.
    Fleet Complete Software - Activities module allows dispatchers to create and assign tasks to drivers and technicians in the field. Field workers receive the task on their mobile device and are able to accept, reject and complete the job, updating the HQ of the job's status.
    Fleet Complete Software - BigRoad ELD solution complies with the ELD Mandate in the US, and soon Canada. The app automatically captures driver's Available Drive Time according to the selected rule and notified the driver of violation thresholds.
    Fleet Complete Software - BigRoad ELD solution helps simplify roadside inspections providing the Inspector all the necessary information, while keeping the driver's personal data safe and secure.
    Fleet Complete Software - The Inspect app helps simplify vehicle inspections and defect management. All defects are logged in the system and are sent to the Mechanic's Portal helping fleet managers gain visibility into the maintenance schedule.
    Fleet Complete Software - Users can track worker availability status in real-time for dispatch
    Fleet Complete Software - Drivers and assets can be tracked on the same map
    View 22 more
    Fleet Complete video
    Fleet Complete Software - FC Hub
    Fleet Complete Software - 2
    Fleet Complete Software - Multiple assets in the same location are visualized as clusters
    Fleet Complete Software - Users can search for individual assets, or view all assets in a list
    Fleet Complete Software - Users can set up geofences to define the authorized location for an asset
    Fleet Complete Software - Fleet overview dashboard shows summary of miles traveled and aggressive driving behavior.
    Fleet Complete Software - Individual driver scorecard provides risk assessment for the driver based on driving behavior during a specified time range.
    Fleet Complete Software - Users can set up geofences to define the authorized location for an asset
    Fleet Complete Software - Fleet and driver locations can be visualized on maps
    Fleet Complete Software - A Trip is defined as Ignition On to Ignition Off. Trips can be logged as Private and Business to assist in more accurate billing and employee time cards. Trip Replay displays vehicle's position, speed, readings from sensors and odometer reading.
    Fleet Complete Software - Activities module allows dispatchers to create and assign tasks to drivers and technicians in the field. Field workers receive the task on their mobile device and are able to accept, reject and complete the job, updating the HQ of the job's status.
    Fleet Complete Software - Maintenance module allows fleet managers to schedule reminders for service based on the asset's engine hours or mileage.
    Fleet Complete Software - Fleet Complete Vision solution captures dashcam footage of aggressive driving behavior and sounds an in-cab alert to advise the driver. Video footage is displayed on the Trip Replay screen for fleet manager review to improve driver training and coaching.
    Fleet Complete Software - Breadcrumb Trail displays all GPS positions, speed and status over a period of 24 hours. Historical data is stored for up to 12 months, allowing fleet managers to review activity from months before.
    Fleet Complete Software - A Trip is defined as Ignition On to Ignition Off. Trips can be logged as Private and Business to assist in more accurate billing and employee time cards. Trip Replay displays vehicle's position, speed, readings from sensors and odometer reading.
    Fleet Complete Software - Activities module allows dispatchers to create and assign tasks to drivers and technicians in the field. Field workers receive the task on their mobile device and are able to accept, reject and complete the job, updating the HQ of the job's status.
    Fleet Complete Software - BigRoad ELD solution complies with the ELD Mandate in the US, and soon Canada. The app automatically captures driver's Available Drive Time according to the selected rule and notified the driver of violation thresholds.
    Fleet Complete Software - BigRoad ELD solution helps simplify roadside inspections providing the Inspector all the necessary information, while keeping the driver's personal data safe and secure.
    Fleet Complete Software - The Inspect app helps simplify vehicle inspections and defect management. All defects are logged in the system and are sent to the Mechanic's Portal helping fleet managers gain visibility into the maintenance schedule.
    Fleet Complete Software - Users can track worker availability status in real-time for dispatch
    Fleet Complete Software - Drivers and assets can be tracked on the same map

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    Reviews

    Overall rating

    3.8 /5
    (281)
    Value for Money
    3.2/5
    Features
    3.5/5
    Ease of Use
    3.9/5
    Customer Support
    3.9/5

    Already have Fleet Complete?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 281
    Verified Reviewer
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 5,001–10,000 Employees
    • Used for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Accurate Fleet Visibility

    Reviewed on 10/12/2018

    The software has really helped us monitor fleet on the ground and control all activities with ease...

    The software has really helped us monitor fleet on the ground and control all activities with ease using mobile devices . Field staff management, job allocation to idle drivers has been made easy.

    Pros

    One is able to see the location of vehicles, the progress, see all vehicles and their routes and monitor their movement in real time.

    Cons

    The mobile application keeps failing hence tracking becomes difficult.

    Response from Fleet Complete

    Thank you very much for your review! Please reach out to us with regards to the application problems you're having, and we'll do our best to fix it for you.

    JJ
    Overall rating
    • Industry: Oil & Energy
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Worth Every Penny, Every Day

    Reviewed on 26/02/2019

    Real time tracking, with the addition of Big Road all in the same system to access and monitor...

    Real time tracking, with the addition of Big Road all in the same system to access and monitor makes my life so much easier! With tracking in all vehicles, we had been able to use the tracking of not only location but asset speeds to help in an insurance claim that saved us serious money! Furthermore, the ability to track from mobile devices makes juggling loads and communication with customers a great resource!
    The customer support has always been professional with us and very timely in their replies, but also our representative has been so engaging and touching base to make sure everything is going well!

    Pros

    It is simple and fast to use on my computer! I love being able to generate data for my IFTA reports each quarter and Fleet Complete breaks it down to a simple process that gives me an abundance of data I need!

    Cons

    I think the only thing would be from our mechanical side, of being able to install the trackers inside our garage and not outside in inclement weather. In order to register a connection we need an unobstructed signal from the satellite and being the garage gives a hindrance to it!
    But all in all, if that is OUR only take back from a system that offers so much to us that is valuable, we would be stupid to go elsewhere!

    Response from Fleet Complete

    Hello JJ! What an awesome and thorough review! We're so glad to know you are enjoying our products, as well as your interactions with our team. Being customer-centric is one of our core values here at Fleet Complete, so we're really glad you've noticed. Thank you for the excellent feedback and review.

    Monica
    Overall rating
    • Industry: Construction
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Dissatisfied customer

    Reviewed on 26/10/2023

    Frustrating and very disappointing

    Frustrating and very disappointing

    Pros

    It is a great program when it works. We used it for 10 years +

    Cons

    The worst customer service. You can call in for help but the operator is limited with what they are able to do. They can escalate your issue to a level 2 but are unable to give you contact with who is working on your case. They will not fix anything they just open a ticket. Make you provided them with the serial numbers of the gps units, make you take pictures of everything and then close the case. So you have to start all over again. Misinformation by the manager handling Telus fleet complete account. They don’t stand behind their work.We have used fleet complete for over 10 years. We haven’t been able to use the maintenance feature that we have relied on in the past because they updated there system and lost years of historical maintenance information.Paying for 3 months of service that you are not receiving is frustrating and a breach of contract.

    Darren
    Overall rating
    • Industry: Utilities
    • Company size: 5,001–10,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Fleet Complete Delivers

    Reviewed on 27/09/2019

    Fleet Complete is an organization committed to customer service and overcoming any challenges...

    Fleet Complete is an organization committed to customer service and overcoming any challenges thrown their way. Overall they have found ways to meet the challenges we have thrown at them.

    Pros

    Flexible configuration and event tracking has helped our company identify driver behavior challenges. The near by and trip reporting have been used to feed our work management system allowing for a more efficient use of our fleet.

    Cons

    With the proliferation of technology inside our units we need GPS hardware that can be married with other technology for one cellular network connection. Sharing a single standard modem for idle technologies, in cab laptops, GPS tracking, dash cam coaching and electronic logging devices is a must.

    Response from Fleet Complete

    Hi Darren! Thank you for sharing your feedback with us. We are so thrilled to hear you are enjoying the Fleet Complete system and that it has been beneficial for your business needs. We are also pleased to hear you have had positive interactions with our team. Being customer-centric is one of the core values of our company, and we are proud that we've been able to provide you with service that reflects this value. Your feedback regarding the network connections will also be shared with our team for consideration. Thanks for taking the time to leave this excellent review.

    Zach
    Overall rating
    • Industry: Real Estate
    • Company size: 201–500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Fleet Complete has been a nice solution

    Reviewed on 20/02/2019

    We are driving about 2.5 million miles a year with 220 vehicles. Fleet Complete gives us the...

    We are driving about 2.5 million miles a year with 220 vehicles. Fleet Complete gives us the ability to keep track of our vehicles, keep them on the road, and keep them safe.

    Pros

    The comprehensive application that comes with the fleet complete solution has been a major improvement over our last software. The GPS devices that are installed in our vehicles give us many diagnostic points that we then use to expedite repairs. The reporting that is offered in the application is superior to other products we have used in the past!

    Cons

    The cell coverage of the GPS units has been disappointing. Basically, we have some days were the GPS unit doesn't show up at all. The unit eventually catches up. I am hoping to see an improvement in this area in the future.

    Response from Fleet Complete

    Hi Zach! Thanks for the honest feedback. We will take this into consideration as we continue to improve our product. We're very pleased to know Fleet Complete has been able to help you track your fleet of over 200 vehicles throughout 2.5 million miles a year. We're grateful for your support and appreciate your review - Thank you!

    Showing 5 reviews of 281 Read all reviews

    Fleet Complete FAQs

    Below are some frequently asked questions for Fleet Complete.

    Fleet Complete offers the following pricing plans:

    • Free Trial: Not Available

    Contact Fleet Complete for full pricing information.

    Fleet Complete has the following typical customers:

    51–200, 201–500, 501–1,000

    Fleet Complete supports the following languages:

    English, French, Spanish

    Fleet Complete supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Fleet Complete integrates with the following applications:

    Fleetio, Jonas Construction Software, Route4Me

    Fleet Complete offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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