Mention Me

About Mention Me

Mention Me's Customer Advocacy Intelligence platform helps ecommerce brands tap into the power of word-of-mouth marketing by acquiring, nurturing and motivating fans to promote your brand through word-of-mouth, reviews, social sharing and referrals.

By incentivizing your customers to refer their friends and family, Mention Me helps you expand your customer base without relying on costly digital ad channels. But it doesn't stop there. The platform also gathers first-party advocacy data that you can use to make your other marketing activities more effective, such as reducing CPA on paid social.

Mention Me works with with tech and agency partners including SAP, Klaviyo, Attentive, Space48, and WeMakeWebsites to offer world-class integrations that optimise your brand advocacy program while enhancing your other channels.

Since 2013, Mention Me has delivered over 6 million referrals, generating over $2 billion in revenue for 500 global brands. ASOS, PUMA, Charlotte Tilbury, ManyPets, and Nutmeg are just a few of the brands harnessing the power of customer advocacy with Mention Me. The platform has also received $32 million in funding from Octopus Ventures and Eight Roads.

Using Mention Me can lead to an average increase of 8% in new customer acquisition for your brand. But with consistent experimentation and optimization, this growth can rise to as much as 30%.

Referral marketing is known for its impressive return on investment (ROI), and Mention Me is no exception. With Mention Me, you can expect up to 10x ROI, making it a highly valuable investment for your business. Name Share®, a unique feature to Mention Me, accounts for 34% of all referrals, proving its effectiveness in capturing previously untraceable word-of-mouth recommendations.

When brand fans refer others, the impact goes beyond just acquiring new customers. Referred customers spend an average of 11% more on their first order and are five times more likely to refer others themselves, creating a powerful referral chain reaction that expands your reach and accelerates sustainable growth.

To get even better results from your referral campaigns, Mention Me offers A/B testing by cohort. By testing different approaches in the first 6 months of your advocacy program, you can increase your referred customer acquisition by 4x. This helps you optimize your efforts and maximize the impact of brand advocacy on your customer economics.

In a nutshell, Mention Me is a Customer Advocacy Intelligence platform that empowers brands to harness the power of word-of-mouth marketing. By leveraging customer referrals, collecting valuable data, and optimizing your martech stack, Mention Me helps you acquire new customers, enhance the customer experience, and rebalance growth through organic and paid channels.