---
description: Learn how Time To Pet can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Time To Pet.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Time To Pet Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Kennel Software](/directory/737/kennel/software) > [Time To Pet](/software/108725/time-to-pet)

# Time To Pet

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> All-in-one software trusted by over 5,000 of the world's most successful pet care businesses. Start your 14-day free trial today\!
> 
> Verdict: Rated **4.9/5** by 301 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Time To Pet

Scheduling – Create, manage, and organize appointments and recurring services, helping teams stay coordinated and on track.&#10;&#10;Customer management – Manage client profiles, including communication history, notes, vaccination records, appointments, and follow-ups.&#10;&#10;Mobile app – Provide staff and clients with a mobile experience for managing daily activity, including check-ins, updates, booking, and scheduling on the go.&#10;&#10;Staff management – Organize staff schedules, track activity, manage pay rates, and support team communication.&#10;&#10;Messaging – Send and manage client communications through text or email, with control over message types and delivery preferences.&#10;&#10;Invoicing and payments – Automatically generate invoices from completed services, with the ability to review, adjust, and process payments through integrated payment options.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 301 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: DaySmart Software
- **Location**: Ann Arbor, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Time To Pet offers flexible pricing plans for pet care businesses of all sizes. The Lite plan is designed for those just getting started, while Solo and Team plans support growing businesses that need more advanced functionality. Our Facility product is built for pet care businesses offering daycare, boarding, or other facility-based services.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, South Africa, United Kingdom, United States

## Features

- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Animal Database
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Automatic Backup
- Availability Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Client Management
- Client Portal
- Commission Management
- Communication Management

## Integrations (6 total)

- Dropbox
- Google Calendar
- Microsoft Outlook
- QuickBooks Online
- Stripe Payments
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Kennel Software](https://www.getapp.co.uk/directory/737/kennel/software)

## Related Categories

- [Pet Sitting Software](https://www.getapp.co.uk/directory/897/pet-sitting/software)
- [Pet Grooming Software](https://www.getapp.co.uk/directory/811/pet-grooming/software)
- [Kennel Software](https://www.getapp.co.uk/directory/737/kennel/software)

## Alternatives

1. [PetPocketbook](https://www.getapp.co.uk/software/2039867/petpocketbook) — 4.9/5 (127 reviews)
2. [Scritches](https://www.getapp.co.uk/software/2080667/scritches) — 4.7/5 (32 reviews)
3. [MoeGo](https://www.getapp.co.uk/software/109001/moego) — 4.7/5 (232 reviews)
4. [Petboost](https://www.getapp.co.uk/software/2079571/petboost) — 5.0/5 (2 reviews)
5. [DoTimely](https://www.getapp.co.uk/software/111197/dotimely) — 4.7/5 (86 reviews)

## Reviews

### "Technologically superior software" — 5.0/5

> **Ruth** | *2 April 2023* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Its easy to transfer your client lists from previous software and customer support are there to help any time you need. The integration is pretty seamless and TTP has a lot more functionality than some of the older applications. I've been using various pet sit software since 2010, and TTP is far superior on so many levels. The Portal is easily customizable, allowing you a great deal of freedom in creating your business concept.I love that clients cannot schedule without the required fields or vaccinations of my choosing. GPS reports are customizable for different types of visits, and SMS notifications allow clients, sitters, or managers to access important messages all at once, without any back tracking or privacy invasion.
> 
> **Cons**: I would love it Time To Pet used barcoding for keys since it's difficult to search for keys unless you create a customizable field every time you search, being the default search function in TTP is for Names only. Having a larger company makes it easier to track keys using a barcoding system since we have a lot of clients and pets with the same names. I also do care for the view when you are looking at a clients schedule. It looks a bit clunky and is not ordered correctly, so you have to sift through pages of scheules sometimes. A simple calendar view would be more appealing and easier to spot inconsistencies. Lastly, there is no designation for species when adding vaccination requirements, so if you look after exotic pets and require vaccines, they won't be allowed to schedule services. Disabling this feature will not require vaccine records so they have to be manually added with every new pet.
> 
> Time To Pet's automated confirmations and invoicing system have freed much of my time and allowed me a more hassle-free experience with running my day-to-day operations. The integration with QuickBooks allows me painless bookkeeping and the reports show me exactly where money is coming and going so I can get a better handle on my business. I no longer worry about my staff not being notified about a change to their schedule or their pay being correct. Overall TTP has saved my company so much time and allows us to create a better customer experience, improving the quality of care we offer.

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### "Five Star Customer Service (and Rocky, too\!)" — 5.0/5

> **Diana** | *30 July 2026* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Their customer service is excellent, including their AI assistant, Rocky. Rocky almost always answers my questions accurately and promptly, and provides relevant links and screenshots, which saves me tons of time\! If Rocky doesn't know the answer, I get connected to a human during business hours. I have sometimes even received resolution from a human outside of business hours. Essentially, I hear from customer service as soon as practical - if not sooner. And they always go above and beyond, such as providing links to learn about alternative solutions when more than one may apply to the given scenario.
> 
> **Cons**: They allow users to submit feature requests (another pro, actually). I've submitted one to enable chat reactions within the client conversation section of the portal. I believe this feature would mirror the typical texting experience and prevent both the awkward non-response and the otherwise unnecessary text reply.
> 
> Overall, I'm very pleased that I chose to use Time To Pet. It lends credibility to my LLC and saves me a lot of time that would otherwise be spent manually tracking clients, visits, payments, and so much more.

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### "Turn Key Software Platform and App for Pet Care Businesses" — 5.0/5

> **Stephanie** | *2 October 2026* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Time to Pet is completely turn key for pet care businesses. I started with them about 8 years ago and they continually improve the platform and app. They actually use suggestions and intergrate them in. I can do admin on the go from my app. I can schedule, invoice, send email campaigns, pull reports for analytics on every metric in my business, I can run payroll, and more. The customer service is top notch from the very first onboarding to today.
> 
> **Cons**: Honestly, if there is something I havent liked, theyve fixed it. They are constantly improving. There have been very few issues.
> 
> My overall experience has been top notch. It is a software platform that makes running my business easy.

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### "Good programme but has some flaws that need to be addressed" — 3.0/5

> **Jennifer** | *2 November 2019* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of Scheduling for subcontractors/employees on the road via the app or in the office on the computer. As well as generating subcontractor/employee invoices/pay - very little effort on admin to complete these tasks.&#10;Customer Service is very quick and responsive.&#10;Invoicing to the client is effortless - unless you do not keep up with the scheduling\!
> 
> **Cons**: Like most dog walking companies or businesses, we use sub-contractors - so basically self-employed individuals. These sub-contractors have access to information that I do consider confidential. I understand the basics of subcontractors seeing the client name, address, entry/alarm code - otherwise, they would not be able to perform the job they were hired to complete - but if I am having a conversation with a client who has asked questions, made comments, etc this information should not be able to be seen by the subcontractor or employees. Yet it is if that particular individual was assigned to that particular client. Imagine your surprise when a client sends you a note on the lack of performance or how anything negative about your subcontractor/employee and that said person was able to read the entire thread\!&#10;Con \#2 - We do pack walks that vary day by day - every client in the pack walk is in conflict with each other according to the schedule. It would appear the scheduling aspect of the software is set up for an individual at specific times. Not such a big deal as you just have to override it but a bit of a pain when doing mass scheduling.&#10;Con \#3 - When a client submits a request for service and they are a client that does not get invoiced you can not accept the request without generating an invoice. The option not to invoice is not present on client generated service requests.
> 
> In the beginning, the response and answers from the owners were phenomenal -as they have grown they have added Customer Service personal and although responses are in a very timely manner they are just not as "warm and fuzzy" as they were when the responses came from the support staff. He made you feel your question or comment was most important to him - now they seem to be stock answers from the service department making you feel more like a number than a client.

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### "The Best Pet Business SOFTWARE\!\!\!" — 5.0/5

> **Bree** | *19 August 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love time to pet. The software if fantastic and does everything I need for my pet sitting business.  And the customer service from staff is a 10 star review and it's FREE. They help me all the time and I couldn't run my business without this software and the staff are very key to my success.
> 
> **Cons**: I don't have anything I don't like. The software is great.  And does everything I need.  Love it so much
> 
> excellent easy to use. very helpful customer service. I loved the onboarding video calls. That was priceless to get my business running smoothly.  My customers like the software too.

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