HoneyBook

About HoneyBook
HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments.
HoneyBook offers task management functionality that allows users to view and track different stages of a project. Users can store their invoices, contracts and other documents in one place. They can also respond to customers with automated appointment requests and follow-ups using custom templates and notifications.
To help users keep on top of their workload, HoneyBook allows task reminders to be created, and automated payment reminders can be sent based on project payment due dates. HoneyBook facilitates secure online payments within the system and contracts can be signed digitally. The solution also provides users with the necessary tools to track reservations, payment schedules and leads automatically. HoneyBook can be integrated with third party tools such as Calendly, QuickBooks, Zapier, Google Calendar, Gmail, and more to create seamless workflows and data synchronization.
Key benefits of HoneyBook
• The secure online payment functionality within HoneyBook saves the time, effort and money needed to make multiple trips to the bank each week to deposit checks received.
• HoneyBook provides users with powerful tools to automatically track payment schedules, reservations, and leads.
• The reporting feature allows users to monitor analytics on key metrics, including the combined value of all events, success rates, the percentage of posting, and more.
• HoneyBook allows users to set up email reminders that are automatically sent to customers when payments are due
• The platform enables all parties to see and share timelines, view event details such as dates, times, and addresses and communicate via email.
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Reviews
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- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
provides a good experience
Reviewed on 29/05/2024
Pros
I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job.
Cons
The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM for small service based businesses
Reviewed on 20/09/2024
Overall experience has been great and I feel like the software has grown with my business. I use...
Overall experience has been great and I feel like the software has grown with my business. I use HoneyBook in place of many individual software and apps I used before for scheduling, payment process, client portal, contracts, intake forms and more
Pros
I love that they are always updating their features and allow users to give input on the usefulness. The software is always improving.
Cons
There are some small things i wish where available in the smart files, such as drop down lists and check boxes.
Reasons for Switching to HoneyBook
Ease of use and price was most reasonable- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don't Waste a TON of TIme if You Like Your Clients
Reviewed on 23/02/2024
Please see above - horrible and time wasting experience. Move on and try something that WORKS and...
Please see above - horrible and time wasting experience. Move on and try something that WORKS and looks good as well.
Pros
Affordable and Backend looks nice - so that's something!
Cons
Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore?
We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.
Response from HoneyBook
Hey there!
We appreciate your feedback and apologize that your experience wasn't what you were hoping for when moving to a new platform.
We do our best to create a platform that fits the needs of various different businesses and business owners but we understand that we aren't going to be perfect for everyone out there. But we love to get specific feedback on what you feel HoneyBook is missing or could improve upon so that future features and upgrades our team does can benefit many.
You mentioned integrations but if there are certain, specific integrations that you feel would be helpful, we'd love to know what those are. And where exactly in the onboarding process was it the most difficult. Let us know so we can continue to improve on our end.
Appreciate your feedback!
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
HoneyBook is the best!
Reviewed on 08/10/2024
Overall I have had a great experience. This program is simple and easy to navigate.
Overall I have had a great experience. This program is simple and easy to navigate.
Pros
I love how simple and affordable HoneyBook is.
Cons
I have no complaints so far using HoneyBook.
- Industry: Events Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Honeybook site review
Reviewed on 30/05/2024
My overall experience has been amazing. It has helped my business run, very smoothly and allowed me...
My overall experience has been amazing. It has helped my business run, very smoothly and allowed me to become a little more hands off.
Pros
The ease and convenience of clients booking my services and signing contracts.
Cons
I actually have no cons. My experience with Honey has been great.
HoneyBook FAQs
Below are some frequently asked questions for HoneyBook.Q. What type of pricing plans does HoneyBook offer?
HoneyBook offers the following pricing plans:
- Starting from: US$19.00/month
- Pricing model: Subscription
- Free Trial: Available
HoneyBook is offered across three pricing plans, outlined below: Starter Plan: $19 per month, or $16 per month billed annually. Essentials Plan: $39 per month, or $32 per month billed annually. Premium Plan: $79 per month, or $66 per month billed annually.
Q. Who are the typical users of HoneyBook?
HoneyBook has the following typical customers:
Self Employed, 2–10
Q. What languages does HoneyBook support?
HoneyBook supports the following languages:
English
Q. Does HoneyBook support mobile devices?
HoneyBook supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does HoneyBook integrate with?
HoneyBook integrates with the following applications:
AWeber, ActiveCampaign, Acuity Scheduling, Agile CRM, Airtable, Asana, Avaza, Basecamp, BenchmarkONE, Calendly, Chatfuel, ClickFunnels, ClickUp, CoSchedule Marketing Suite, Cognito Forms, Constant Contact, Drift, Drip, Dropbox Business, Dropbox Sign, Emma by Marigold, Evernote Teams, FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Gravity Forms, Hive, HubSpot CRM, Insightly, Instagram, Keap, Kit, Klaviyo, Mailchimp, Mailshake, MeisterTask, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft To Do, OneDrive, Ortto, PayPal, Planning Pod, Process Street, QuickBooks Online, Route4Me, Salesforce Sales Cloud, Schedule it, Shopify, Sign In Scheduling, Slack, Square for Retail, Squarespace, Streak, Stripe, Teachable, Teamwork.com, Textmagic, Thryv, Todoist, Toggl Track, Trello, Twilio, Typeform, Wave, WooCommerce, WordPress, Wrike, Xero, Zapier, Zoho Mail, iCloud, monday.com
Q. What level of support does HoneyBook offer?
HoneyBook offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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