---
description: Learn how Fusion can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Fusion.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fusion Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [Fusion](/software/108867/pediatric-therapy-emr)

# Fusion

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> Fusion is an EMR for OT, PT, \&amp; SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, \&amp; more
> 
> Verdict: Rated **4.3/5** by 717 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Fusion

Fusion integrates key tools into one smart platform, designed to simplify charting, goal tracking, scheduling, billing, and other daily tasks. With three flexible tiers, we meet the needs of of PT, OT, and SLP practices, reducing complexity and increasing efficiency.&#10;&#10;- Scheduling, note-taking, payment processing, and patient reminders, designed to simplify daily tasks and improve efficiency.&#10;&#10;- Custom intake forms, secure messaging, reporting, and available RCM services to optimize your practice.&#10;&#10;- Eligibility checks, claim submissions, telehealth, and a leading home exercise program to fuel practice growth.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 717 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ensora Health
- **Location**: Birmingham, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User
- **Pricing Details**: Multi-User plans: &#10;&#10;Essentials: Starting at $49 / user / month ($39/additional users)&#10;Core tools for scheduling, documentation, and basic billing.&#10;&#10;Advanced: $159 / user / month ($59/additional users)&#10;More flexible tools to help growing practices manage insurance claims and customize workflows&#10;&#10;Premier: $189 / user / month ($89/additional users)&#10;Our most complete plan with unlimited access to advanced features and optional add-ons
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Audit Trail
- Availability Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Clinical Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customisable Forms

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Electronic Medical Records Software](https://www.getapp.co.uk/directory/56/electronic-medical-records/software)

## Related Categories

- [Electronic Medical Records Software](https://www.getapp.co.uk/directory/56/electronic-medical-records/software)
- [Physical Therapy Software](https://www.getapp.co.uk/directory/76/physical-therapy/software)
- [Speech Therapy Software](https://www.getapp.co.uk/directory/785/speech-therapy/software)
- [Occupational Therapy Software](https://www.getapp.co.uk/directory/783/occupational-therapy/software)
- [Pediatric Software](https://www.getapp.co.uk/directory/797/pediatric/software)

## Alternatives

1. [Ambiki](https://www.getapp.co.uk/software/2081174/ambiki) — 4.9/5 (14 reviews)
2. [TheraPlatform](https://www.getapp.co.uk/software/2057575/theraplatform) — 4.4/5 (79 reviews)
3. [WebPT](https://www.getapp.co.uk/software/91031/webpt) — 4.2/5 (484 reviews)
4. [Net Health](https://www.getapp.co.uk/software/2050113/redoc-powered-by-xfit) — 4.1/5 (163 reviews)
5. [ClinicSource](https://www.getapp.co.uk/software/102887/clinicsource) — 3.7/5 (91 reviews)

## Reviews

### "Fusion is easy to look at and learn to use." — 5.0/5

> **Jennifer** | *27 February 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: It is user friendly. The interface is easy to navigate and easy on the eyes (unlike an app like NetHealth which is overwhelming to look at).
> 
> **Cons**: There have been no cons to Fusion that I can see so far.
> 
> It has been easy to learn to use. I like it.

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### "Adequate But Could Be Amazing" — 4.0/5

> **Brittany** | *20 February 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: The amount of customizable features for reports are extremely helpful.
> 
> **Cons**: The amount of new feature roll-outs that don't acknowledge the many suggestions and inputs on the Fusion Help site are a dismay and is often frustrating, feeling like ideas are pointedly missed. Many features that do end up being added in, are often extra cost, despite already paying premiums for the Fusion EMR.
> 
> Overall, it is a better system than the previous EMR our company used. There are still many areas for growth however. It would be great to see a customizable WIP (Work In Progress) List to keep track of active charts for insurance auths/intake paperwork needed or expiring/signed document missing or needing attention/etc. It would be great to have a central, editable list such as this to go in a mark completed for specific items, instead of searching through every active chart. My reference for this would be previous experience using another EMR system called OPIE Patient Management.

-----

### "Worst billing services" — 1.0/5

> **kaylyb** | *2 January 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Cons**: This was hands down the worst billing experience I have ever had. I absolutely do NOT recommend ENSORA to anyone. Their billing team charged me for multiple months despite providing no services at all. I repeatedly tried to resolve this issue, but nothing was fixed. To make matters worse, the manager, \[sensitive content hidden\] , was completely unresponsive and ignored my concerns. This company showed zero accountability or professionalism. Save yourself the frustration and do not use this service.
> 
> .

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### "Fusion Features" — 4.0/5

> **LaRita** | *24 February 2025* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: I really appreciate the note format, the ability to move from a summary to a fuller note quickly.  This is fantastic for quick recording/less than 3 minutes.  I love that billing to insurance companies is quick, there are automated alerts if an item appears missing or errant.  I love the way; I can pull up a patient easily and refer to all of their documents/DOS.  I like the automated integration of remits.
> 
> **Cons**: I wish we could add more tests to fill-in evaluations/Progress Note: REEL, Rosetti&#10;Reoccurring schedules could be made for a set week AND day of the month, ie 1st Monday of every month or 1st/3rd Tuesday, ect.&#10;It would be helpful for 2ndary billers to be able to see the original remittance from the primary payor; when reviewing claims; as many are requesting this; and, while we can manually print, it would be best if it could occur electronically and simultaneously with 2nd payer submission.  &#10;Wish they had a intro billing option for smaller/starting businesses with caseload managements less than thirty.
> 
> Very good with call backs and written summaries of phone contacts for later review.  Appreciate the friendly and polite voices and willingness to track down advice, if not able to occur within direct phone call.  Good features and management system overall\!

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### "We love Fusion" — 5.0/5

> **Meagen** | *19 February 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I love the scheduling features, the insight reports, the documentation and the goal charts.
> 
> **Cons**: What I like least is having some many PRN therapists that maybe just work a day a week or just fill in if someone is sick and having to pay for them for the full month. I wish there was an option on the schedule to move a whole day to a different therapist, and then also on the billing side if they covered for a therapist that we already pay for if there was a credit for them or discounts for employees working 4 days or less a month. &#10;&#10;I also would like to have the option to not have a daily note populate when we do an evaluation or a progress report. &#10;&#10;Another suggestion would be to be able to set the goal mastery the same for all of the goals instead of having to click on the mastery for each individual goal.
> 
> Good overall experience, customer service is so nice and great to talk to about issues and problem solving. I recommend fusion to many friends. I do have difficulty getting a hold of the billing department, that is my biggest complaint.

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## Links

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| de-AT | <https://www.getapp.at/software/108867/pediatric-therapy-emr> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/pediatric-therapy-emr/> |
| en-AE | <https://www.getapp.ae/software/108867/pediatric-therapy-emr> |
| en-AU | <https://www.getapp.com.au/software/108867/pediatric-therapy-emr> |
| en-CA | <https://www.getapp.ca/software/108867/pediatric-therapy-emr> |
| en-GB | <https://www.getapp.co.uk/software/108867/pediatric-therapy-emr> |
| en-IE | <https://www.getapp.ie/software/108867/pediatric-therapy-emr> |
| en-NZ | <https://www.getapp.co.nz/software/108867/pediatric-therapy-emr> |
| en-SG | <https://www.getapp.sg/software/108867/pediatric-therapy-emr> |
| en-ZA | <https://www.getapp.za.com/software/108867/pediatric-therapy-emr> |
| es | <https://www.getapp.es/software/108867/pediatric-therapy-emr> |
| es-CL | <https://www.getapp.cl/software/108867/pediatric-therapy-emr> |
| es-CO | <https://www.getapp.com.co/software/108867/pediatric-therapy-emr> |
| es-MX | <https://www.getapp.com.mx/software/108867/pediatric-therapy-emr> |
| fr | <https://www.getapp.fr/software/108867/pediatric-therapy-emr> |
| fr-BE | <https://fr.getapp.be/software/108867/pediatric-therapy-emr> |
| fr-CA | <https://fr.getapp.ca/software/108867/pediatric-therapy-emr> |
| nl | <https://www.getapp.nl/software/108867/pediatric-therapy-emr> |
| nl-BE | <https://www.getapp.be/software/108867/pediatric-therapy-emr> |
| pt | <https://www.getapp.com.br/software/108867/pediatric-therapy-emr> |
| pt-PT | <https://www.getapp.pt/software/108867/pediatric-therapy-emr> |

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