--- description: Learn how TargetBay can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for TargetBay. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TargetBay Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/744/ecommerce/software) > [TargetBay](/software/108915/targetbay) # TargetBay Canonical: https://www.getapp.co.uk/software/108915/targetbay Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/108915/targetbay?page=2) > TargetBay is an eCommerce personalization tool that performs customer behavioral analysis in order to engage \& target customers, and encourage repeat visits > > Verdict: Rated **4.9/5** by 77 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TargetBay Feedback collection can be automated using emails and popups to reach out to customers, and customers can submit reviews by email without leaving their inbox. Users can moderate all customer reviews to eliminate fake and spam reviews, and comment on reviews to start one-to-one conversations with customers. Custom popups can be triggered for cart abandonments, site abandonment, email list signups, cross-selling, upselling, feedback collection, and more. Bundle offers can be created and used to cross-sell additional products based on the product added to the cart. Customers can be segmented based on their shopping patterns and sent targeted, personalized emails based on their behavior and interests. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 77 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: TargetBay - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Reviews and Q\&A: Lite: free Growth: $199/month Professional: $299/month Premium: $399/month Email Personalization: Lite: free Growth: $299/month Professional: $399/month Premium: $499/month Behavioral Pop Ups: Lite: free Growth: $49/month Professional: $99/month Premium: $199/month Product Recommendations: Growth: $99/month Professional: $149/month Premium: $249/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Georgia, United States ## Features - Campaign Analytics - Campaign Scheduling - Commenting/Notes - Contact Management - Customer Segmentation - Drag & Drop - Email Campaign Management - Email Marketing - Feedback Management - List Management - Loyalty Program - Mass Texting - Multi-Channel Marketing - Personalisation - Product Recommendations - Promotions Management - Ratings/Reviews - Reminders - Reporting & Statistics - Response Management ## Integrations (4 total) - Adobe Commerce - BigCommerce - Shopify - WooCommerce ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [eCommerce Software](https://www.getapp.co.uk/directory/744/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.getapp.co.uk/directory/744/ecommerce/software) - [Email Marketing Software](https://www.getapp.co.uk/directory/307/email-marketing/software) - [Review Management Software](https://www.getapp.co.uk/directory/575/feedback-and-reviews-management/software) - [Multi-Channel eCommerce Software](https://www.getapp.co.uk/directory/1065/multi-channel-ecommerce/software) - [SMS Marketing Software](https://www.getapp.co.uk/directory/1291/sms-marketing/software) ## Alternatives 1. [Okendo](https://www.getapp.co.uk/software/2035751/okendo) — 4.9/5 (223 reviews) 2. [Trustpilot](https://www.getapp.co.uk/software/113149/trustpilot) — 4.5/5 (1202 reviews) 3. [TrueReview](https://www.getapp.co.uk/software/2043135/truereview) — 5.0/5 (150 reviews) 4. [Birdeye](https://www.getapp.co.uk/software/112535/birdeye) — 4.7/5 (702 reviews) 5. [Swell](https://www.getapp.co.uk/software/118523/swell-cx) — 4.6/5 (355 reviews) ## Reviews ### "A++ Software and Support Staff - Very Happy\!" — 5.0/5 > **Nicholai** | *23 January 2018* | Recommendation rating: 10.0/10 > > **Pros**: The most important part is the reviews are crawled by Google by DEFAULT\!\! Other review software like YOTPO doesn't\! You have to ask for them to install that feature\! What's the point of a software review if it's not crawled by search engines??? Incredible. Other features like the software was easy to install with their support staff. The software has all the bells and whistles...from abandon cart, pop-ups, win backs, special coupons, you name. They will also have Adroll and social media coupon retrieval implemented very soon. Very happy with the software and their team. Flew down to Atlanta, GA to meet the team...they want you to succeed. > > More reviews and the bottom line, more revenue...which is the goal for any software enhancements. ----- ### "Targetbay Review" — 5.0/5 > **Sean** | *29 August 2023* | Retail | Recommendation rating: 10.0/10 > > **Pros**: robust platform and exceptional human touch. While their tools for managing product and seller reviews, as well as coordinating email campaigns, stood out in terms of efficiency and user-friendliness, it was their dedicated customer support that won my heart. It's rare to find a company where the tech and the team both shine. Plus, their competitive pricing, especially in comparison to others like Yotpo, offered superb value. Every interaction, especially with our account manager \[sensitive content hidden\], felt personal and geared towards our business success. It wasn't just about using a service; it was about fostering a partnership that genuinely aimed to see us thrive. > > **Cons**: Honestly, while TargetBay has been largely beneficial for our needs, no service is without its hiccups. One area I felt they could improve upon is their user interface. At times, navigating through the platform can feel less intuitive than some of its competitors. Additionally, while their support team is remarkably responsive, there have been a few occasions where I wished for more in-depth tutorials or onboarding materials to smoothly implement some of the advanced features. While these issues are minor in the grand scheme of things, a bit more polish on the UI and additional learning resources would make their platform nearly perfect. > > Having been a loyal Targetbay user for several years now, I can't resist penning down a few words about my experience. You know, switching platforms, especially when it comes to managing product and seller reviews, and coordinating email campaigns can be such a headache. I remember jumping ship from Yotpo, wondering if I was making the right decision. Looking back, it's clear as day that I did.What tipped the scales for Targetbay? It wasn’t just the more budget-friendly pricing for a similar, and dare I say, sometimes better product. It was the people behind it. They don't just offer a service; they genuinely care about my business. Their support team is a breath of fresh air - quick, efficient, and always ready to help.And oh, \[sensitive content hidden\], our account manager? He's the real MVP. Instead of the standard check-ins I've experienced with other companies, his calls always come across as though an old business buddy is touching base, always ensuring we're making the most of what we have.For those of you reading reviews, wondering if Targetbay is the way to go, take it from someone who's been there, done that - it's a decision you won't regret. My business has thrived with them by our side, and I’m pretty confident yours will too. ----- ### "Alternative Health and Wellness reviews" — 4.0/5 > **David** | *22 May 2023* | Alternative Medicine | Recommendation rating: 8.0/10 > > **Pros**: The team did a quick turn on the set up and did everything in orienting us that was needed. Their platform is far more robust than some of the more affordable providers and it was not as expensive as others. It does the job as needed. > > **Cons**: Some of the Javascript (calls) on the widgets are slow and cause some page delay > > We have had several instances where things just didn't make sense and the team so far has been responsive to our queries. Much better than large companies who offer SaaS products who do not seem to care much for the clients as long as they pay monthly. ----- ### "Personal & Professional Experience" — 5.0/5 > **Almin** | *16 November 2020* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Service Offerings - The Service offerings and features are extremely competitive compared to others in this market. There is a great number of features you can get as well as with other competitors in the industry, BUT, this is just the beginning of where it starts to become...better Price - As the saying goes, you get what you pay for... I mean, logically it's true, right? I pay for $5 McDonald's meal and I'll get just that, a $5 McDonald's meal... But that's not what we normally translate this to, yeah? In today's standard, when you pay less (com\[ared to competitors), you expect less quality of service or offerings. There is an exception to this rule, and that is TargetBay. What makes TargetBay standout of the crowd is this pricing, you really won't find anything close to the features you get for the easy, simple and affordable pricing you pay. They don't make it complicated with plans, it's straight foward. They don't tie you into lousy, scary, anxiety inducing contracts, again, a TargetBay winner. No hidden-fees, no upselling tactics, straightforward pricing and features you cannot normally get for the costs. Customer Service - Believe me when I say this, TargetBay's customer service is exceptional. You will not and cannot find better service anywhere. You feel at home, like family, like they mean the world to you and you mean the world to them. TargetBay excels beyond your imagination in this department. It's unworldly to have this level of attention, you're loved. > > **Cons**: The software is growing, there will be quirks here and there, but the greatest of all is, you won't find a problem they cannot fix and won't try to help you out with. While bugs and glitches can happen anywhere in life, that's to be expected, but you won't be left with the lights off. > > Overall, my experience has been nothing but great. Going forward with all things digital marketing, TargetBay will be a life-long friend of ours. ----- ### "Who Doesn't Appreciate All-in-One Digital Marketing Tools\!" — 5.0/5 > **Ken** | *24 April 2023* | Retail | Recommendation rating: 9.0/10 > > **Pros**: We moved over to TargetBay to feature customer reviews on our website and at the same time integrate email marketing, retargeting, abandoned cart, email signup forms, and more. > > **Cons**: I wish that team management was self-service. > > A responsive and helpful organization with easy-to-use digital marketing tools. We are seeing a positive ROI\! ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/108915/targetbay?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/108915/targetbay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data