--- description: Learn how CaterTrax can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for CaterTrax. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CaterTrax Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Catering Software](/directory/79/catering/software) > [CaterTrax](/software/109011/catertrax) # CaterTrax Canonical: https://www.getapp.co.uk/software/109011/catertrax Page: 1 / 6\ Next: [Next page](https://www.getapp.co.uk/software/109011/catertrax?page=2) > CaterTrax is a business management solution for caterers and foodservice providers across a range of industries, designed to help streamline operations, reduce costs, and manage inventory. Users can manage catering, take-out, floor stock, and their web presence with CaterTrax’s tools. > > Verdict: Rated **4.6/5** by 128 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CaterTrax Businesses can define their working hours, lead times, delivery times, and other rules, allow customers to place orders online at any time, and offer menus with any level of complexity, including standardized menus across multiple sites. Pack sheets and kitchen sheets are automatically generated once an order is placed, and any changes made to orders trigger automatic changes to production, taxes, charges, and other information. Daily, weekly, and monthly calendar views are available, allowing users to manage their schedule and orders across multiple time spans, and the monthly calendar can be filtered using configurable order status pins such as confirmed, cancelled, completed, change requested, and more. CaterTrax provides businesses with customizable, hosted websites, which users can manage and update through the built-in content management system to communicate upcoming events, offer specials, and drive promotions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 128 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CaterTrax - **Location**: Rochester, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$150.00 - **Pricing model**: Per Feature - **Pricing Details**: Contact CaterTrax for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Banquet Management - Billing & Invoicing - Booking Management - Calendar Management - Contract/License Management - Customer Database - Customisable Branding - Customisable Reports - Electronic Payments - Event Management - For Catering Businesses - Inventory Management - Invoice Management - Kitchen/Menu Management - Multi-Location - Online Ordering - Order Management - Order Tracking - Quotes/Estimates - Real-Time Data ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) ## Category - [Catering Software](https://www.getapp.co.uk/directory/79/catering/software) ## Alternatives 1. [Tripleseat](https://www.getapp.co.uk/software/111215/tripleseat) — 4.7/5 (572 reviews) 2. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5058 reviews) 3. [HoneyCart](https://www.getapp.co.uk/software/2058129/honeycart) — 4.8/5 (43 reviews) 4. [Nowsta](https://www.getapp.co.uk/software/2034563/nowsta) — 4.9/5 (283 reviews) 5. [Perfect Venue](https://www.getapp.co.uk/software/2061127/perfect-venue) — 4.8/5 (75 reviews) ## Reviews ### "CaterTrax has a Solve for Catering, Floorstock and Requisitons" — 5.0/5 > **Chad** | *7 November 2018* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: In our healthcare hospitality environment, CaterTrax has allowed us to consolidate catering, floorstock, and requisition ordering and tracking in one convenient place. The site also affords us powerful reporting tools to have better-informed discussions with stakeholders about budgeting and food usage. > > **Cons**: I have no complaints whatsoever. Powerful and simple to use. > > The CaterTrax platform is powerful and simple to use. Customer service response time and results are top-notch. ----- ### "CaterTrax Review" — 4.0/5 > **Ruth** | *23 April 2019* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: The ability to look at a whole month and see all the caterings. Also, I like how I can click on an individual weeks or days. The ability to have recurring caterings without having to put each one in individually. I like the kitchen function. It creates a list of items that are needed for each catering. > > **Cons**: I don't like how we are now required to change our password every 90 days. I work in healthcare and we only have to change our master password once a year. In regards to changing our master password, a couple of weeks ago I got an email saying I had to change my password. I watched all the videos and still was not successfully in changing my password. When I called customer service for help I was number 12 in line. However, once I got a customer rep they were very nice and helpful. I am a little concern that this problem will occur every time I have to change my password. As far as a con for the software. I do not have the ability to split charges to two separate parties for one catering. > > My experience is above average. The soft ware is easy to manage and user friendly. ----- ### "catering" — 3.0/5 > **Donna** | *5 May 2019* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: It is a good program in many ways. It saves me a lot of time when producing party/production sheets, allowing entry for special notes on events, and details that we can type in ourselves. It is good for billing, and customers can get their own records on order history any anytime they need it. > > **Cons**: Limitations on making some of our own revisions. Not sure if that is dictated more by our corporate office or CaterTrax. And they charge for excessive administrative assistance above the monthly fee we pay. ----- ### "Decent Software" — 4.0/5 > **Tonia** | *7 May 2019* | Aviation & Aerospace | Recommendation rating: 7.0/10 > > **Pros**: Customers are able to place their own orders, request changes, etc. via the software and us time in doing so. Allows for multiple individuals to acquire the information in real time. Web based program allows for customers and users to access software from anywhere. > > **Cons**: Challenging to make menu adjustments as you have to submit a support ticket every time. As an admin, I should have some freedom to make adjustments as I need. It takes me more time to complete a support ticket than it would take to make the adjustment in the program. Getting the proper assistance from the tech team can be challenging. They often make modifications that have ripple affects to the system and don't communicate what those affects are. If the company hired a few techs who have actually worked in catering, I think they would have a better understanding of what the end user needs and what we as customers are trying to accomplish. > > Overall it has been ok. Again, several situations of unnecessary issues that could have been avoided with a phone call or asking more thorough questions. ----- ### "Honestly Helpful" — 5.0/5 > **Bobbie** | *3 May 2019* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: The best thing about the CaterTrax system is how helpful it is on a daily basis. It ensures organization on busy catering days. The functionality of the system, along with the ease of use helps each day to run smoothly. > > **Cons**: The only real fault that I have found with the CaterTrax system is that when processing payments, credit cards may be declined the first time around, especially if I try to run one payment right after another; however, providing there isn't an issue with the credit card on file, the payment process will be accepted the second time around. > > My overall experience with CaterTrax has been beyond exceptional. Not only does it help to keep me organized, but it is extremely easy for my clients to use and the invoicing process helps to keep clients organized as well. One of my favorite parts about the system is that we were able to put a deadline on catering orders, meaning after a certain time, clients cannot submit catering orders. For example, a client can not submit an order at 6:00 pm the day before their requested catering. While I try to accommodate all requests, even last minute ones, if special items were not ordered, I simply cannot be prepared. The system will notify the client that they need to call me directly to ensure their request can be met. The system in whole helps me be prepared and organized each and every day\! ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.co.uk/software/109011/catertrax?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/109011/catertrax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data