ManageEngine Patch Manager Plus

Cross-platform Patch Management for all sizes of enterprises

4.5 /5 (103 reviews) Write a Review!

ManageEngine Patch Manager Plus Overview

What is ManageEngine Patch Manager Plus?

ManageEngine Patch Manager Plus is a web based/cloud based software for complete automated patch management. Patch Manager Plus enables users to deploy patches to Windows, Mac, Linux, and over 550 third party applications. Patch Manager Plus automates scanning of computers, identifies vulnerabilities and the system health of machines, detects missing patches, allows testing of patches before deployment to check the compatibility and installation success. Users can choose from a choice of flexible deployment policies to automate patch deployment and also delay the deployment for a certain number of days. Users can also manage compliance using audits, analytics, and patch management reports.

Patch Manager Plus supports patch deployment to heterogeneous endpoints including desktops, laptops, servers, virtual machines and even roaming users. Ready-to-deploy pre-built packages are provided for common non-Microsoft applications, and users can access patches for Adobe applications, multiple web browsers, and a range of other applications through the third-party application catalog. Patches can be tested on a small group of computers before they are deployed across the business, with users able to manually or automatically approve patches following successful tests. Patches can also be declined for specific computer groups, applications, or based on issues encountered in testing, and all declined patches can be re-added later for deployment.

Custom deployment policies can be created, allowing users to control deployment windows, end-user notification, reboot policies and more. Automated scans can be scheduled for vulnerability identification, any missing patches can be downloaded automatically, and patches can be automatically deployed to vulnerable systems. Patch management reports give users insight into vulnerable systems, systems requiring reboot, missing patches awaiting approval, supported patches, and more. Users can also create custom query reports to retrieve information from the Patch Manager database, and refine reports using various filters.

Patch Manager Plus, now on cloud, allows small and medium businesses to go about their business with minimal investments in infrastructure and maintenance. Patch management on cloud also means the database of latest patches are always synced, the deployments are light and fast, and there's no downtime while managing the computers.

Patch Manager Plus comes in two editions: Professional and Enterprise, and is completely free for 25 endpoints. For businesses willing to keep their computers patched and up to date, to ensure total security against cyber attacks, Patch Manager Plus will be the best bet, ManageEngine promises.

ManageEngine Patch Manager Plus Overview

Pricing

Starting from
US$34.50/month

Pricing options

Free Trial
One Time License
Subscription
Value for money

Contact ManageEngine for a price quote.


ManageEngine Patch Manager Plus Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Simplified), Danish, Dutch, English, Finnish and 11 others, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Media

Users can view system health summaries to identify healthy and vulnerable systems
The patch summary displays missing, failed, and installed patches
Patches can be deployed across Windows, Mac, and Linux systems, and a range of third party applications
Patch Manager Plus allows users to scan endpoints to identify missing patches and automate patch deployment
ManageEngine Patch Manager Plus screenshot: Users can view system health summaries to identify healthy and vulnerable systems ManageEngine Patch Manager Plus screenshot: The patch summary displays missing, failed, and installed patches ManageEngine Patch Manager Plus screenshot: Patches can be deployed across Windows, Mac, and Linux systems, and a range of third party applications ManageEngine Patch Manager Plus screenshot: Patch Manager Plus allows users to scan endpoints to identify missing patches and automate patch deployment

ManageEngine Patch Manager Plus Reviews for UK Users

ManageEngine Patch Manager Plus Reviews for UK Users

Overall rating
4.5
/
5
Excellent
52

Very good
46

Average
5

Poor
0

Terrible
0

Value for Money
4.6
Features
4.4
Ease of Use
4.3
Customer Support
4.3
95% recommended this app
William N.

Ease of use Patch Management

Great experience. Just awesome support that is very responsive and helpful.


Brandon H.

Patch Manager Plus Review

Really good. It was very easy to get started and anytime I needed support assistance, they are available via chat in a matter of seconds.


Nick B.

Cost effective and comprehensive coverage


Yoginath G.

Overall Good Product

Very good product for Patch Management Solution


Will C.

Patch Manager Plus Cloud SaaS Capabilities

Security posture of Microsoft Endpoints for users working from Home was a big challenge as third party software was causing security non-compliance events and disrupting the M365 Conditional Access policies.
Since deploying ManageEngine Patch Manager Plus from the ManageEngine cloud portal our security posture for both Microsoft and third party software has become much better and we no longer experience non-compliant conditional access blocks because of out of date software.


William N.
Industry: Health, Wellness & Fitness
Company size: 1,001-5,000 Employees

Ease of use Patch Management

Used Daily for Free Trial
Reviewed on 04/09/2020
Review Source: Capterra

Great experience. Just awesome support that is very responsive and helpful.

Pros

The ease of patching is simplified with this tool. It makes it so much easier to manage and easy to deploy. I really enjoy this application and though I am still evaluating this product, I feel this is the solution for us and I look forward to making this our solution for patching.

Cons

I guess the only con would be that the management interface could be a little better. But that is about it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brandon H.
Industry: Banking
Company size: 51-200 Employees

Patch Manager Plus Review

Used Weekly for Free Trial
Reviewed on 07/10/2019
Review Source: Capterra

Really good. It was very easy to get started and anytime I needed support assistance, they are available via chat in a matter of seconds.

Pros

To me what makes this product so great is it does NOT utilize the built in Windows Update service that has been giving us trouble for so long. ME uses their own agent / service. This has made the patching process a lot smoother during our trial. The management console is also super user friendly and very easy to navigate.

Cons

it made our patch scheduling for production servers a bit difficult because there is no option to manually click install when ready to start installation. instead we are relying on detailed auto install policies which work for us but this is the biggest limitation I have see thus far.

Response from ManageEngine

Hello Brandon

We do have the option to manually deploy updates. You can know more about manual deployment in the link below:

http://tiny.cc/manual-deployment

In case of future queries, you can write to us at [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nick B.
Industry: Defense & Space
Company size: 201-500 Employees

Cost effective and comprehensive coverage

Used Daily for Free Trial
Reviewed on 22/09/2020
Review Source: Capterra

Pros

Very wide range of products supported; all Microsoft OS patches, Dell BIOS (with Enterprise version), and a lot of third party products not just including the "usual suspects" like Acrobat, Firefox etc but also less commonly supported (by patching tools) like Wireshark, VMWare (Workstation and Tools) and others.

The dashboard provides clear information on the current state of patch deployment and approval, and the test and approve workflow makes it simple to have a test network immediately patched ready for testing. Reporting is comprehensive and can be regularly scheduled.

Cons

Setup is a little complicated but documentation is good.

There is no way to see a definitive "machine X will get patches A, B and C at <time>" so it's a bit of a "wait and see" exercise.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Yoginath G.
Industry: Mechanical or Industrial Engineering
Company size: 1,001-5,000 Employees

Overall Good Product

Used Daily for 2+ years
Reviewed on 17/07/2020
Review Source: Capterra

Very good product for Patch Management Solution

Pros

Ease of use and help in managing spoke locations patching without impacting bandwidth and third party patching

Cons

Development is very slow, customers wish list need to be prioritized

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Will C.
Industry: Education Management
Company size: 51-200 Employees

Patch Manager Plus Cloud SaaS Capabilities

Used Daily for 6-12 months
Reviewed on 21/07/2020
Review Source: Capterra

Security posture of Microsoft Endpoints for users working from Home was a big challenge as third party software was causing security non-compliance events and disrupting the M365 Conditional Access policies.
Since deploying ManageEngine Patch Manager Plus from the ManageEngine cloud portal our security posture for both Microsoft and third party software has become much better and we no longer experience non-compliant conditional access blocks because of out of date software.

Pros

The product is very well designed for an on premises Active Directory network. It will work with remote Azure AD only devices directly from a cloud SaaS subscription but encounters some limitations around Feature Update Packs from Microsoft for Enterprise editions of Windows 10. All security rollups are deployed transparently as if users were on the corporate LAN. Overall this is an excellent product and with a bit of refinement feature updates to adjust to Azure AD only attached devices it will become a very powerful tool for security posture enforcement.

Cons

It is not yet a seamless Cloud SaaS experience when using only Azure AD with no on-premises AD.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8.6/10
Based on 103 user ratings
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ManageEngine Patch Manager Plus Pricing

ManageEngine Patch Manager Plus Pricing

Starting from
US$34.50/month
Free Trial
One Time License
Subscription
Value for money

Contact ManageEngine for a price quote.

Contact ManageEngine for a price quote.

Value for Money
4.6/5
Based on 103 user ratings
Compare value for money rating with alternatives
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ManageEngine Patch Manager Plus Features

ManageEngine Patch Manager Plus Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualisation
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4.4/5
Based on 103 user ratings
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Categories

Additional information for ManageEngine Patch Manager Plus

Additional information for ManageEngine Patch Manager Plus

Key features of ManageEngine Patch Manager Plus

  • Admin can assign roles for other technicians
  • Antivirus definition updates
  • Audit reports
  • Auditing
  • Auditing and reporting
  • Automated patch management - scan, detect, download & deploy
  • Automated scans
  • Compliance of patches to the machines - testing & approval
  • Customizable deployment policies
  • Deploying latest patches to secure against vulnerabilities
  • Deployment of patches can be configured using policies
  • Endpoint scanning
  • Flexible deployment policies
  • Identify critical/important vulnerabilities to be patched
  • Logged-in users can be monitored by admin
  • Missing patch detection
  • Patch approval
  • Patch deployment automation
  • Patch management reports
  • Patch repository
  • Patch rollback
  • Patch status dashboards
  • Patch testing
  • R/W permission for admin/technicians/audit role/patchmanager
  • Ready-to-deploy packages
  • Reporting & analytics
  • Role-based administration
  • Server application patch management
  • Service pack deployment
  • Statistics of system health, missing patches etc.
  • Status of patches post deployment and reports generation
  • Testing and Approval of patches
  • Third party application patching
  • Two factor authentication (2FA)

Benefits

  • Cross-platform support allows users to deploy patches to Windows, Mac, and Linux systems, and a range of more than 250 third party applications including Java, WinRAR, and various Adobe applications.

  • Patch Management on the cloud enables monitoring the vulnerabilities on the go - anywhere, anytime.

  • Automated endpoint scans can be scheduled to identify any missing patches and detect vulnerabilities.

  • Custom deployment policies can be created to automate patch deployment, allowing users to control the installation and reboot options for endpoints, and schedule automation tasks according to network resource utilization, roaming user availability, and more.

  • Patches can be tested before deployment to check compatibility and installation success, with automatic or manual approval of patches following successful tests, and users can also decline patches for specific applications, groups of devices, or to delay the deployment of less critical patches.

  • Patch audits, reports, and real-time dashboards allow users to manage compliance, communicate risk, and report on progress.

  • ManageEngine Patch Manager Plus FAQs

    ManageEngine Patch Manager Plus FAQs

    Below are some frequently asked questions for ManageEngine Patch Manager Plus.

    Q. What type of pricing plans does ManageEngine Patch Manager Plus offer?

    ManageEngine Patch Manager Plus offers the following pricing plans:

    Starting from: US$34.50/month

    Pricing model: One Time License, Subscription

    Free Trial: Available

    Contact ManageEngine for a price quote.

    Q. What are the main features of ManageEngine Patch Manager Plus?

    ManageEngine Patch Manager Plus offers the following features:

    • Admin can assign roles for other technicians
    • Antivirus definition updates
    • Audit reports
    • Auditing
    • Auditing and reporting
    • Automated patch management - scan, detect, download & deploy
    • Automated scans
    • Compliance of patches to the machines - testing & approval
    • Customizable deployment policies
    • Deploying latest patches to secure against vulnerabilities
    • Deployment of patches can be configured using policies
    • Endpoint scanning
    • Flexible deployment policies
    • Identify critical/important vulnerabilities to be patched
    • Logged-in users can be monitored by admin
    • Missing patch detection
    • Patch approval
    • Patch deployment automation
    • Patch management reports
    • Patch repository
    • Patch rollback
    • Patch status dashboards
    • Patch testing
    • R/W permission for admin/technicians/audit role/patchmanager
    • Ready-to-deploy packages
    • Reporting & analytics
    • Role-based administration
    • Server application patch management
    • Service pack deployment
    • Statistics of system health, missing patches etc.
    • Status of patches post deployment and reports generation
    • Testing and Approval of patches
    • Third party application patching
    • Two factor authentication (2FA)

    Q. Who are the typical users of ManageEngine Patch Manager Plus?

    ManageEngine Patch Manager Plus has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Mid Size Business

    Q. What languages does ManageEngine Patch Manager Plus support?

    ManageEngine Patch Manager Plus supports the following languages:

    Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Q. What type of pricing plans does ManageEngine Patch Manager Plus offer?

    ManageEngine Patch Manager Plus has the following pricing plans:

    One Time License, Subscription

    Q. Does ManageEngine Patch Manager Plus support mobile devices?

    ManageEngine Patch Manager Plus supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does ManageEngine Patch Manager Plus integrate with?

    We do not have any information about what integrations ManageEngine Patch Manager Plus has

    Q. What level of support does ManageEngine Patch Manager Plus offer?

    ManageEngine Patch Manager Plus offers the following support options:

    Online Support, Phone Support, Knowledge Base, FAQs