About WorkTango

WorkTango enables companies to collect employee feedback for any purpose including employee engagement, feedback for major business transformations and getting a pulse on the sentiment of employees within the company globally.

Using natural language understanding technology integrated through IBM Watson and data-science methodologies, WorkTango delivers actionable insights from employee feedback in real-time to HR, executives and any manager.

The results are immediate insight, better people decisions, and a more engaged workforce.

Pricing starting from:

US$0.25/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of WorkTango

High-level product features:
- Employee First -Our focus starts with employees by offering a seamless and easy to use interface that is accessible on any device, perfect for a healthcare environment.

- Anonymity - Our Employee Promise is that data stays anonymous so there is genuine feedback. No need to ask employees what department they're in, or who their leader is, all that data is generated from the back end of the system through your employee list or HRIS system.

- Real-time Reporting - -Waiting for insight is a thing of the past. Receive real-time reporting as soon as you start receiving responses, not months after the surveys are completed.

- Your Data Structure - Not Ours - Filter your reporting any way you'd like by adding unlimited employee attributes so you can receive actionable insight that matters to you in real-time.

- Fully Customizable - Customize pulse surveys with your branding. Use our questions, or use your own. Change our question library to match your culture and language. Your company is unique, and it should stay that way.

- Custom Roles and Permissions - Employees easily offer feedback, but WorkTango offers different levels of access as required.

- Custom Groups - You don't have to send pulses to every employee. Create custom groups that you can use later and send to subsets of employees. Run a pulse check for your last batch of co-ops or get a better understanding of change readiness from only the employees impacted, custom groups make it easy to send surveys to segments of employees in your company.

Why WorkTango is unique:

- Flexibility - WorkTango doesn't stop at Engagement Surveys. With our flexible platform and holistic approach, WorkTango customizes the platform for several purposes to get the voice of the employee and draw insights at any level to support action and people analytics:
o Engagement surveys and frequent pulses
o Change management initiatives
o Real-time employee feedback
o Culture assessments
o Project effectiveness surveys
o Leadership Insight
o Onboarding and exit surveys
o … the list goes on. Some even use it quickly to find out feedback about the latest town-hall meeting or find out which charity the company wants to support

- Serve Insight Directly to Your Leaders - Research shows that managers and leaders have a huge impact on employee engagement and performance. WorkTango can serve real-time insight to each people leader in the organization to keep your leaders accountable for their team's engagement and in-tune with their team's voice.

o As a bonus, your executive team or Human Resources team can stack-rank all leaders in your organization to see high-potentials you don't want to lose, but identify potential issues at a leadership level. We call this 'dealing with smoke before fire'.

- Feedback is More than Numbers - Qualitative data is important in getting further insight into engagement or any feedback initiative, but leafing through 100,000 comments is a painful process. It doesn't need to be. WorkTango Natural Language Understanding is powered by IBM Watson to offer the most advanced:
o Sentiment Analysis on all open-ended answers to see positive and negative sentiment with standard reporting.
o Highlights of major themes and gain insights derived from large quantities of qualitative data through IBM's Natural Language Processing capabilities.

- The ART of Data - the reason companies ask for employee feedback is to get actionable insight. Data can only turn into insight with the ART of data that WorkTango offers:
o Absolute data - see the results of any survey in it's true form. By number, and by percentage.
o Relative data - Slice up the data in any way to see your choice compared to the total results
o Trend data - see trends overtime to identify wins, issues, or see the impact of your follow-up actions.
- Enhanced Employee Experience with Custom Icons - The employee experience shouldn't be boring. Give it life with custom icons and images if you want to get away from the typical number ranking between one and five.

- Multiple Languages - Three languages including English, French and Spanish come out of the box.

- Full Transparency - Choose (or don't) to allow employees to see what their colleagues are saying in real-time to add transparency to your organization or as an incentive to offer their feedback.

- Self Service - The platform offers as much or as little as you like. Want to send something quickly? You don't need us. Need our help? We're happy to offer it.

- Not Software-as-a-Service; Software-AND-a-Service - we're not in the business of handing technology to companies and running away, never to be seen again. We offer services to ensure customers love their experience. Included in our platform is a real-time customer service chat-portal to access our Customer Service team at any time.

Devices

Business size

S M L

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St Vincent & the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Swedish, Traditional Chinese

Pricing starting from:

US$0.25/month

  • Free Version
  • Free Trial
  • Subscription

Images

WorkTango Software - Multiple Deployment Methods
WorkTango Software - Inspire Leaders to Act
WorkTango Software - Natural Language Processing of Open-Ended Feedback
WorkTango Software - Turn Feedback into Active Conversations with Employees
WorkTango Software - Advanced Reporting and Analytics
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WorkTango video
WorkTango Software - Multiple Deployment Methods
WorkTango Software - Inspire Leaders to Act
WorkTango Software - Natural Language Processing of Open-Ended Feedback
WorkTango Software - Turn Feedback into Active Conversations with Employees
WorkTango Software - Advanced Reporting and Analytics

Features

Total features of WorkTango: 68

  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Benchmarking
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Conditional Logic
  • Configurable Workflow
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Email Management
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Self Service
  • Engagement Tracking
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • HR Management
  • Learning & Development
  • Learning Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Negative Feedback Management
  • Offline Response Collection
  • Onboarding
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Role-Based Permissions
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Training Management
  • URL Customisation
  • Visual Analytics

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Reviews

Overall rating

5.0 /5
(43)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
5/5

Already have WorkTango?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 43
Michael M.
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quality Survey Platform with an Exceptional Support Team

Reviewed on 06/05/2020

My experience has been, overall, very positive so far. We've only been partnered with WorkTango for...

My experience has been, overall, very positive so far. We've only been partnered with WorkTango for a few months, but the team has been absolute rock stars in supporting our strategy during COVID19 and we look forward to seeing the platform continue to evolve and grow.

Pros

We've been live with WorkTango for just a couple of months. We launched at a weird time- we were planning to go with a full engagement survey in several months, but due to COVID19 we were forced to launch a pulse survey much sooner. That means our strategy was shifting from the very beginning. The customer success team has gone above and beyond to help with this work.

The implementation of the software was smooth, and the platform seems flexible enough to support anything we could ask for right now. Really excited to see the newest upgrades to the system!

Cons

The biggest areas of opportunity are in areas that WorkTango is already solving for with their new updates, and will no longer be an issue by the time we launch. Specifically I am most looking forward to having the ability to combine demographics for reporting, more intuitive hierarchy building and editing, and an even better user experience on the platform.

Drew L.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing tool to measure the pulse of your organization!

Reviewed on 12/12/2016

We've been using WorkTango for the past 6 months and the ROI that we've seen has been astronomical....

We've been using WorkTango for the past 6 months and the ROI that we've seen has been astronomical. The tool not only allows us to engage with our employees and gain a deeper understanding of what's working and not but allows us to measure our improvement (or decreased performance) over time.

Thanks to WorkTango, we've received actionable data around 1 of our teams and the fact that they all feel underpaid. Another team wasn't getting feedback from their managers. Some of our employees in another country didn't fully understand our vision. The list of examples goes on and on.

By using WorkTango, we are not only able to see these issues but are then able to put steps in place to improve and can measure how we're doing.

The UI/UX is incredibly easy to use and digest. You can slice the data by department, role, location, and tenure, which is incredibly helpful when trying to understand who and where an issue exists.

The customer support is top notch. We have monthly calls to review the results and to discuss the upcoming survey. The WorkTango team is incredibly responsive whenever we reach out to ask a question.

The price per employee per month is less than a Starbucks latte and the ROI is a no-brainer.

I HIGHLY recommend that you give WorkTango a try. You won't be disappointed!

Pros

UI/UX and ease of use, very high level of customer service, the ability to segment employees, the ability to measure improvement over time.

Cons

The WorkTango team is constantly asking for feedback and improving their product. The thing that I CURRENTLY like the least (I say currently b/c I know it's on the roadmap and will be delivered to distant future) is the fact that accessing historical data and charting it is still a bit clunky. However, it's not really a 'con' b/c I know it's getting fixed in short order.

Halimatun Z.
Overall rating
  • Industry: Accounting
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Platform for employess voice to be heard

Reviewed on 16/11/2021

Pros

We use WorkTango for survey and to collect our employees opinion, tough, and experience while working on our organization. They can sent it while their identity is fully anonymous and thus resulting everyone can voicing their opinion freely.

Cons

I have no problem that i face while working with this platform. All of the data that are sent by our employees are safely stored on the platform, and the report for the survey forms is very detailed.

Laura N.
Overall rating
  • Industry: Management Consulting
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Creating the opportunity for different conversations

Reviewed on 04/11/2019

We use this tool internally at our organization to glean insights on employee morale, career growth...

We use this tool internally at our organization to glean insights on employee morale, career growth and leadership opportunities. I also use this tool with my clients to measure employee experience, change adoption and team effectiveness.

Pros

It’s simple and intuitive; reliable and practical. It takes away the manual labor of reports and inputs, so I can focus on what matters most - the data-driven conversations with leaders and employees. Plus, the WT team is great to work with - always responsive and ready to help.

Cons

In looking ahead, I would like to explore the idea of personal self-serve dashboards for the individual employee.

Lena G.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 51-200 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cutting edge platform for employee voice

Reviewed on 05/05/2020

WorkTango makes it easy for me to run Pulse Surveys more frequently. I was thinking about moving...

WorkTango makes it easy for me to run Pulse Surveys more frequently. I was thinking about moving away from a long annual engagement survey, and the platform allowed me to transition to frequent pulse surveys providing with resources and support.

Pros

The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide. It is fun to partner with like-minded people.

Cons

Can't think of anything

Showing 5 reviews of 43 Read all reviews

WorkTango FAQs

Below are some frequently asked questions for WorkTango.

WorkTango offers the following pricing plans:

  • Starting from: US$0.25/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Pricing is based on tiers of number of employees. Use of the platform for any feedback initiative is unlimited.

WorkTango has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

WorkTango supports the following languages:

Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Swedish, Traditional Chinese

WorkTango supports the following devices:

We do not have any information about what integrations WorkTango has

WorkTango offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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