--- description: Learn how Zoho One can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Zoho One. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho One Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Business Management Software](/directory/581/business-management/software) > [Zoho One](/software/109245/zoho-one) # Zoho One Canonical: https://www.getapp.co.uk/software/109245/zoho-one Page: 1 / 7\ Next: [Next page](https://www.getapp.co.uk/software/109245/zoho-one?page=2) > Zoho One is a unified business management software with over 45 applications for CRM, sales, support, marketing, finance, HR, ecommerce, communication, \& collaboration. > > Verdict: Rated **4.1/5** by 134 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho One Centralized platform: Highly integrated platform for collaboration, customization, and automation Cross-platform access: Windows, Linux, macOS, iOS, and Android support for access anywhere, anytime Easy onboarding: Complimentary training materials, implementation partners, and hassle-free data migration from existing systems Data security: Private, secure data centers with 99.99% uptime, guaranteed Third-party integrations: Extended functionalities through Zoho Marketplace with hundreds of apps AI-driven support: Predictive sales insights, workflow automation, grammar correction, and translation by Zia User administration: Custom roles, permissions, and single sign-on (SSO) for enhanced security ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 134 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: £30.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: £30/employee/month (Minimum 5 Employees) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Vietnamese - **Available Countries**: Argentina, Australia, Bahrain, Belgium, Brazil, Canada, Chile, China, Colombia, Egypt, France, Germany, Ghana, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya and 19 more ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Billing & Invoicing - CRM - Calendar Management - Client Management - Client Portal - Contact Management - Customisable Branding - Customizable Fields - Data Import/Export - Document Management - Drag & Drop - Electronic Payments - Employee Management - Financial Management - Inventory Management - Marketing Automation ## Integrations (19 total) - Gmail - Google AdSense - Google Analytics 360 - Google Calendar - Google Contacts - Google Docs - Microsoft Outlook - Zoho Books - Zoho CRM - Zoho Campaigns - Zoho Creator - Zoho Desk - Zoho Forms - Zoho Mail - Zoho PageSense ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Business Management Software](https://www.getapp.co.uk/directory/581/business-management/software) ## Alternatives 1. 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I selected Zoho at the beginning of setting up my firm because I had previously used some of Zoho's applications and could see a big advantage (both financial and technical) in using the Zoho ecosystem. I use Zoho Sites for my website, Zoho Forms for online forms, Zoho Meeting for all video conferences, Zoho Booking for schedules, Zoho Mail for email hosting, Zoho Writer for all document processing, Zoho Sales IQ for marketing and social media management, Zoho Notebook for legal research, Zoho Drive for cloud storage. I don't use Zoho CRM or Zoho Projects, but that's only because my industry (lawyer) really does demand a specialist practice management application for clients and tasks. The CRM and Projects are excellent and would be great for other business industries. I see Zoho One really only being useful for new businesses or during a major restructure or rebranding. To get the most out of it, you need to really design an ecosystem and utilise Zoho apps wherever possible. This can be frustrating as some may not work as well as their alternatives, but this is the compromise you have to make for such a good price. I really do recommend Zoho for any new business - the apps may seem a little strange at first, but you can literally run your entire business on this one service and that could potentially save a considerable amount of time and money. ----- ### "Zoho One - the underrated app platform from CRM to anything" — 5.0/5 > **Tom** | *13 November 2024* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Amazing range of apps, functions, integration possibilities at top cost/benefit ratio. We use CRM, Projects, Sign, Vault, Assist and others. For any SME the true operating platform with adequate customization options. For large enterprise some of the products are adequate and also provide top in cost/benefit ratio, e.g. CRM. Support is quick and most often helpful. Other highlights include integration between apps, analytics capabilities, AI integration from OpenAI and the like. > > **Cons**: Some non-core apps are not fully mature in their functionality. A few apps also are copy-but-do-not-improve from other well known brands. This is a missed opportunity. In general, the UX is up-to-date but only in the top products reach top-notch UX. Compared to other app environments I hope the UX will be more tailored to the specific need of the users of those apps (versus trying to apply one UX concept accross all apps). The range of features is great, nothing to complain there\! > > Rolled it out to 200+ users from marketing to sales, operations, IT and a lot more. Happy users are the biggest reward for all those in IT - we achieved it\! ----- ### "Zoho One - Jack of all trades and master of none" — 3.0/5 > **Rachel** | *22 November 2022* | Retail | Recommendation rating: 4.0/10 > > **Pros**: The CRM options for managing sales agents and leads. > > **Cons**: To many applications that did not seem to talk to each other well which defeats the object of having an all encompassing system. Features can be really complicated to set up and support can be very frustrating making it difficult to get a straight answer to a simple question. Zoho partner Cloud Perfect let us down badly in the set up and advice on the product and then after reporting these problems to Zoho, Zoho chose to take no responsibility for the poor actions of their recommended 'partners' > > I was looking for an inventory management system and a CRM system that would integrate with our website. When looking for a solution I attended a presentation from 'zoho partner' Cloud Perfect who sold Zoho One to us as an all in one solution of all app needs for a small business. Cloud Perfect were inexperienced in deploying the product and caused all kinds of problems and costly time wasting to our business leaving a legacy or a poor set up that ultimately gave us a very poor experience of what Zoho could do. ----- ### "Zoho One Daily User" — 4.0/5 > **Vincent** | *15 September 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Zoho One, is an overall enterprise platform gravitate in and around the CRM application first and foremost. We use it every single day. it's highly customizable, flexible integrations galore. We use the email templates quite frequently, that's a real timesaver. We’ve integrated RingCentral our VoIP phone system; with that you can click call any contact in your database. If you have any understanding of coding you can create whatever it is that you want, that said you also need the time to do it. if not you can use your zoho one partner or zoho one support. If you have the money you can work with a zoho partner and they will make your entire system cook eggs washing dishes and mop the floors. The functionality's available or just endless and it's only limited by your imagination. Zoho One support group does not have the intuition or business understanding on how you need to accomplish your tasks do not rely upon them to give you any kind of insight or guidance they can only answer specific questions that you ask them. if they don't know they will do the research and get back to you. > > **Cons**: I’d the cons with Zoho One there is a learning curve, but isn't that the case with anything that you engage? My impression at first was that this thing was ready to go the moment I turned it on… Oh no not the case. but if you give it time you'll figure out exactly what you need and you can get that addressed by support. > > I'm very satisfied, I'm very technical and have a lot of skills so doing some of the stuff that most people are unable to do I can do for myself by a little bit of research and a little bit of time invested. Lots of reports, you can track almost anything that you do inside that database, which means you can track anything your employees do. Personally I'm not a spymaster and I really don't care to spend my time looking at what my employees are doing on a daily basis, but when there's a question I'll use it to verify what they've been up to. If you have the money, you can save yourself a lot of time, if you're technical you can do it yourself otherwise, you can work with your zoho one partner and they can make your entire environment do whatever magical thoughts you have come out of your head. Yeah there's some limitations some quirks but it's a really great platform so far. ----- ### "Under Priced, Complicated, & Impress Features Ahead of its time\!" — 5.0/5 > **Patrik** | *9 June 2021* | Entertainment | Recommendation rating: 5.0/10 > > **Pros**: 1. Their AI tracking of lead systems alone is an inexpensive tool that's beyond today's standards of capabili. 2. Unlimited tracking of website visits with a simple Javascript is by far the most detailedinterface\! 3 unlimited domain create at no additional expense is a major plus. Especially when running lead generating campaigns. 4. When Covid-19 restrain hit, the ZOHO team added Go Meeting with basic capabilitiesat no extra cost, and improved features at a reason price. 7. Almost identical capabilitiesto the multi million AI CRM by Adobe. But at price of $600 a year. 8. Pre sales customer sales reps will design a workflow model based on your needs. This is a huge saving of time when considering the many hours required onboarding into a new CRM. 9. More than 40 apps included\! 10. Having the capability to custom create tabs containing documents and pictures within each contact is a huge time saver. Especially reviewing a contact, or a contractors certification all within the same area. Verses trying to figure out which cloud drive is where the source document is located. > > **Cons**: 1. Too expensive for small businesses, 2.Interface Too complicated 3. There are many Customer support variations. To get them to respond pre-sales is very fast, but after you're subscribed, it take a week to a month to respond. > > Uniquely advanced, great for a midsized business, or a company with at least a dozen users to hundreds of users. But for a contractor with less than a handful of users, it's very complicated. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.co.uk/software/109245/zoho-one?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/109245/zoho-one) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data