--- description: Learn how Health Cloud can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Health Cloud. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Health Cloud Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/937/healthcare-crm/software) > [Health Cloud](/software/109415/health-cloud) # Health Cloud Canonical: https://www.getapp.co.uk/software/109415/health-cloud Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/109415/health-cloud?page=2) > Salesforce Health Cloud is a collaborative, all-round healthcare CRM and patient management software for healthcare providers, payers, and patients > > Verdict: Rated **4.4/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Health Cloud Patient management tools, such as the Today Page which automatically prioritizes patients, enable care teams and providers to focus on the tasks and patients requiring the most attention. A secure patient community can be created using drag-and-drop tools, connecting entire care teams across all internet-enabled devices. Healthcare professionals can select patient plans, view care teams, and assign tasks from any device, with concurrent care plans allowing the creation and assignment of different care plans to various teams, for the care of patients with multiple medical issues. Care Team Lists allow caregivers to view and communicate with care teams, the Care Plan Selector enables the assignment of care plans to patients, and Care Plan Tasks let care providers assign tasks to patients on-the-go. Health Cloud automatically calculates risk scores for all patients based on the industry standard CMS-HCC model, and providers can view risk across patient populations in customizable dashboards, enabling the provision of care to the patients who need it most. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 62 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Ad hoc Reporting - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audience Targeting - Audit Management - Authorization Tracking - Automated Routing - Automated Scheduling - Bed Management - Billing & Invoicing ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.getapp.co.uk/directory/937/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.getapp.co.uk/directory/937/healthcare-crm/software) - [Patient Management Software](https://www.getapp.co.uk/directory/901/patient-management/software) - [Patient Engagement Software](https://www.getapp.co.uk/directory/1359/patient-engagement/software) - [Patient Case Management Software](https://www.getapp.co.uk/directory/815/patient-case-management/software) - [Clinical Trial Management Software](https://www.getapp.co.uk/directory/53/clinical-trial-management/software) ## Alternatives 1. [Pabau](https://www.getapp.co.uk/software/168847/pabau) — 4.7/5 (647 reviews) 2. [Carepatron](https://www.getapp.co.uk/software/2048864/carepatron) — 4.4/5 (858 reviews) 3. [Jane](https://www.getapp.co.uk/software/122271/jane-app) — 4.8/5 (534 reviews) 4. [BestoSys](https://www.getapp.co.uk/software/107765/bestosys) — 4.8/5 (293 reviews) 5. [Epic](https://www.getapp.co.uk/software/112769/epiccare-emr) — 4.4/5 (456 reviews) ## Reviews ### "Helpful Patient Tool but Limited Access" — 4.0/5 > **Mailen** | *29 May 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Easy to keep track of appointments and care Good communication with the healthcare team Organized patient information in one place Helpful reminders for visits and treatments Makes it easier to stay updated on my health care > > **Cons**: Not all medical information is visible to patients Features depend on what the clinic enables Can be confusing at first for new users Sometimes updates are not immediate > > As a patient, I find Health Cloud helpful for managing my appointments and staying connected with my healthcare providers. It makes communication and follow-ups easier. However, access to full medical information depends on what the clinic allows, and it can take some time to get used to the system. ----- ### "Powerful healthcare data platform with a steep setup curve" — 4.0/5 > **Verified Reviewer** | *30 January 2026* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: The biggest strength of Health Cloud is its ability to unify patient or member data into a single, comprehensive view. It improves care coordination, data visibility, and collaboration across teams. The integration with the Salesforce ecosystem is strong, and built-in compliance features make it suitable for regulated healthcare environments. > > **Cons**: Implementation can be complex and time-consuming, especially for teams without prior Salesforce experience. Costs can increase quickly due to licensing and customization needs. There is also a noticeable learning curve during initial adoption. > > Overall, Health Cloud is a powerful and scalable solution for managing healthcare data and patient engagement. Once implemented properly, it delivers strong value, but it requires technical expertise, time, and budget to fully leverage its capabilities. Best suited for mid-to-large healthcare organizations rather than small teams ----- ### "Review Melissa Robertson taco bell." — 5.0/5 > **Melissa** | *17 June 2026* | Food Production | Recommendation rating: 3.0/10 > > **Pros**: I loved how easy it was to read and I understand. I like learning and it Was very resourceful. I loved it. > > **Cons**: I couldn't really get i to it and read because I. Am not in upper management if I had access it would have been educational. > > It has been super interesting I couldn't put it down like. Really good babe ok I was reading. It's very educational. ----- ### "Good, but Expensive" — 3.0/5 > **Tim** | *16 June 2026* | Utilities | Recommendation rating: 4.0/10 > > **Pros**: The consolidation of medical history, medications, appointments, and insurance into a single interface. > > **Cons**: High liscensing and integration costs, complex electronic health record data mapping, and stringent compliance requirements. > > As a user, overall mediocre impression of the Health Cloud. The value for money just doesn't seem to be there. ----- ### "Salesforce Health Cloud: Powerful Patient Management Platform with a Steep Learning Curve" — 4.0/5 > **Verified Reviewer** | *21 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Salesforce Health Cloud is how well it centralizes patient information and makes it easier for care teams to coordinate everything in one place. Having all patient data, interactions, and care plans in a single system really improves visibility and reduces the need to switch between multiple tools. In terms of data management, it does a strong job of organizing complex patient information in a structured way. It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information. Reporting is also quite powerful. You can build detailed dashboards and reports that help track patient outcomes, care progress, and operational metrics. This makes it easier for teams to make data-driven decisions. From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between care providers. The platform is generally easy to use once you get familiar with it, especially if you already have experience with Salesforce products. The UI can feel complex at first, but it becomes more intuitive over time. In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when used at scale. Customer support is reliable, and there’s a large ecosystem of documentation and community resources, which helps when issues come up. As for bugs and issues, it’s generally stable, though like any large enterprise system, occasional performance delays or configuration complexity can happen depending on how it’s set up. > > **Cons**: One of the main drawbacks of Salesforce Health Cloud is that it can feel quite complex, especially during initial setup and onboarding. It’s not always intuitive for new users, and it often requires training to use effectively. Another challenge is the overall ease of use. While it becomes more manageable over time, the interface can feel cluttered due to the number of features and configurations available, which can be overwhelming for smaller teams or less technical users. In terms of value for money, it can be expensive, especially for smaller healthcare organizations. A lot of the advanced capabilities require additional customization or add-ons, which increases the overall cost. Reporting and data management are powerful, but setting them up properly often requires technical expertise or admin support. It’s not always straightforward to configure without help. There can also be occasional performance or configuration issues, particularly in heavily customized environments, which can slow down workflows or require troubleshooting. Overall, while it’s a strong platform, it does come with a learning curve and complexity that may not suit every organization. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/109415/health-cloud?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/109415/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data