---
description: Learn how Glia can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Glia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Glia Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Glia](/software/109783/omnicore)

# Glia

Canonical: https://www.getapp.co.uk/software/109783/omnicore

> Cloud-based unified AI and human interaction platform for banks and credit unions, combining voice AI, digital messaging, and agent.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Glia

\* Automates a high volume of inbound calls using natural language voice AI, reducing the share of calls requiring live agent handling and lowering operational costs.
\* Unifies voice, chat, video, and messaging into a single platform, eliminating the need for multiple disconnected communication tools across the contact center.
\* Provides agents with a consolidated desktop that surfaces customer context, interaction history, and real-time guidance, reducing handle time and improving resolution quality.
\* Supports CoBrowsing and screen sharing during live interactions, allowing agents to guide customers through complex digital tasks without requiring separate remote support tools.
\* Delivers interaction analytics and reporting across all channels, giving operations teams data to identify volume patterns, optimize staffing, and track resolution performance.
\* Configurable AI-to-human handoff workflows let financial institutions define escalation thresholds, ensuring automated interactions transfer to agents at the appropriate point.
\* Integrates with core banking systems and CRM platforms, allowing interaction data to flow into existing records without manual entry or duplicate data management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Glia
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Glia for a pricing quote.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- AI Copilot
- API
- Account Management
- Alerts/Escalation
- Autoresponders
- Behaviour Tracking
- Behavioural Targeting
- Call Centre Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contextual Targeting
- Customer Engagement
- Customer Experience Management
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Experience Management
- Feedback Management

## Integrations (1 total)

- BIMx

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [AI Agents for Customer Support](https://www.getapp.co.uk/directory/5025/ai-agents-for-customer-support/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Virtual Assistant Tools](https://www.getapp.co.uk/directory/3844/virtual-assistant/software)

## Alternatives

1. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews)
2. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4094 reviews)
3. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews)
4. [Glance](https://www.getapp.co.uk/software/2082586/glance-screen-share) — 4.3/5 (10 reviews)
5. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24219 reviews)

## Reviews

### "great program" — 5.0/5

> **CHRIS** | *3 January 2020* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: easy to use, lots of great options to make selling cars easier.
> 
> **Cons**: sometimes the log in process can get frustrating

## Links

- [View on GetApp](https://www.getapp.co.uk/software/109783/omnicore)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/109783/omnicore> |
| de-AT | <https://www.getapp.at/software/109783/omnicore> |
| en | <https://www.getapp.com/customer-management-software/a/omnicore/> |
| en-AE | <https://www.getapp.ae/software/109783/omnicore> |
| en-AU | <https://www.getapp.com.au/software/109783/omnicore> |
| en-CA | <https://www.getapp.ca/software/109783/omnicore> |
| en-GB | <https://www.getapp.co.uk/software/109783/omnicore> |
| en-IE | <https://www.getapp.ie/software/109783/omnicore> |
| en-NZ | <https://www.getapp.co.nz/software/109783/omnicore> |
| en-SG | <https://www.getapp.sg/software/109783/omnicore> |
| en-ZA | <https://www.getapp.za.com/software/109783/omnicore> |
| fr | <https://www.getapp.fr/software/109783/omnicore> |
| fr-BE | <https://fr.getapp.be/software/109783/omnicore> |
| fr-CA | <https://fr.getapp.ca/software/109783/omnicore> |

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