WhenToWork
About WhenToWork
WhenToWork is an online employee scheduling solution which enables businesses of all sizes to schedule employee shifts manually or automatically, and allows employees to view their schedules, swap shifts, request time off, and more.
With WhenToWork, users can create repeating or varied weekly schedules for one or multiple locations, with the ability to add shifts manually or import them from a template. The drag-and-drop interface allows users to copy and move shifts, with employees automatically notified by text or email of any changes. Shifts can also be unassigned and moved to the tradeboard for employees to claim. Users can view which employees have seen and confirmed receipt of their schedules. When time off requests are approved, the schedule is updated automatically.
WhenToWork also includes an AutoFill feature which can create optimal schedules according to a range of parameters. When creating schedules, AutoFill automatically honors minimum breaks between shifts, maximum hours or shifts per day or week, approved time off, and any times which employees are listed as being unavailable. Employees can record their work time preferences, specifying which times they prefer and dislike to work, which can be taken into account when scheduling. Users can also choose to fill shifts by seniority, based on hire date, or using priority groups, which are defined for each employee.
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- Industry: Leisure, Travel & Tourism
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
whentowork works
Reviewed on 08/02/2021
overall easy to use and integrated with the team very well -
overall easy to use and integrated with the team very well -
Pros
its just so easy to use once everyones set up! really liked the text function and allowing people to be notified of available shifts!
Cons
its a bit time consuming to set up initially but this could be said about all Rota software
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best scheduling software out there!
Reviewed on 04/12/2018
I have used When to Work for about 6 years. It started just online, but now that there is an app,...
I have used When to Work for about 6 years. It started just online, but now that there is an app, it makes like EASY!
Pros
This software is so easy to use! It is the best thing that has happened to scheduling. All I do, is download the app to my phone and I can see my schedule and who is also working. Working for a company with 3 hotels, this makes communication easy. You can send a message to anyone on your team so you don't have to give your phone number out to everyone. Your boss can also post a message to everyone to see too. Now there is no excuse for someone to say "Oh I didn't know I had to work" because it is literally on your phone that you look at everyday!
Cons
There really isn't anything that I don't like about When to Work. I think it's great!
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Simple, Basic - Has never changed with the ages
Reviewed on 14/12/2020
Simple, low quality we long outgrew this
Simple, low quality we long outgrew this
Pros
Simple - Effective scheduling software - Nothing more
Cons
Has never evolved with the ages, there is so many ways this can increase/improve
App doesnt do enough
Website does everything
No automatic book on/off
No automatic alerts when someone isnt on shift
No automation at all
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to use, but needs a makeover
Reviewed on 21/08/2018
Pros
This software makes scheduling employees very simple. I also like how you can see everyone's schedule in addition to yours.
Cons
The formatting feels outdated. The site works well, but it needs to improve on its look.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Never not know you are working again!
Reviewed on 11/03/2019
Pros
I have been using WhenToWork as a lifeguard for my local recreation center. It always alerts me by email my schedule for the coming week with the dates and times. It also has a feature with names, numbers and emails of your co-workers to get in contact with them.
Cons
I don't like how the supervisor has to approve of shifts you pick up for other co-workers before you can actually start their shift.
WhenToWork FAQs
Below are some frequently asked questions for WhenToWork.Q. What type of pricing plans does WhenToWork offer?
WhenToWork offers the following pricing plans:
- Starting from: US$40.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is based on the number of employees, and discounts are available for paying for 3, 6, or 12 months in advance.
Q. Who are the typical users of WhenToWork?
WhenToWork has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WhenToWork support?
WhenToWork supports the following languages:
English
Q. Does WhenToWork support mobile devices?
WhenToWork supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does WhenToWork integrate with?
WhenToWork integrates with the following applications:
Google Calendar, Microsoft Outlook
Q. What level of support does WhenToWork offer?
WhenToWork offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
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