About Kinetic
Kinetic offers flexible, industry-specific enterprise resource planning solutions that are designed around the specific needs of manufacturing customers. The solutions leverage new technologies such as the Internet of Things (IoT), social collaboration, big data and analytics, 3D design automation, and mobility for a combination of rich global functionality built on agile technology.
Kinetic capabilities include a CRM for managing customer and partner data, invoices, quotes, orders, multi-level pricing contracts, and more. Tools for performance management provide visibility into the business, allowing users to plan, execute, and analyze at both strategic and tactical levels using business intelligence (BI) data. Users can securely capture, store, manage, and access content and documents at any time, via any device, using Epicor’s content management system (DocStar), empowering interdepartmental collaboration.
Organizations are able to manage and streamline financial operations and gain insights into performance, expense, and risk through tools and controls to support complex legislative requirements. Features for planning and scheduling provide day-to-day control and long-range planning, helping to manage supply and demand in real-time with resource optimization, availability, change management, and more. Epicor’s tools for manufacturing and production provide a full range of supply chain management, execution, and distribution capabilities.
Kinetic helps organizations plan and execute simple or complex, multi-level projects with strict costing and billing through features for project planning, time and expense management, billing and revenue, and resource management. Users are able to maximize service effectiveness by coordinating service center processes and managing each aspect of the supply chain from forecasting to fulfillment. Kinetic also includes human capital management from onboarding, to talent management.
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Reviews
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- Industry: Furniture
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Mid Market Configurable ERP Software
Reviewed on 09/10/2018
Overall my experience with Epicor is very positive. I like the way that I can modify just about...
Overall my experience with Epicor is very positive. I like the way that I can modify just about everything in order to adjust to my work flow and to solve problems. The support is standard large company support, the first call you make will be to tier one and unless it is simple it will get escalated.
Pros
The software is very robust. Just about everything that the software does is configurable and modifiable. The interface is fairly customizable, you can move things around and even change the color scheme to your liking.
Cons
I wouldn't say I dislike this, but do take into consideration that the customization of the software requires a significant amount of programming skill. This software is not targeted at smaller companies that wouldn't have an IT staff or are not willing to spend money on outside programmers.
Response from Epicor Software
Thank you for taking the time to post a review, Michael. We appreciate the feedback you have provided on customization. At Epicor, we are committed to providing an ease of use experience. Thank you.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Product stability has greatly improved in recent releases, support is often missing in action
Reviewed on 06/03/2018
Financials, Shop Floor control, scheduling, purchasing
Financials, Shop Floor control, scheduling, purchasing
Pros
ITs flexibility and ability to customize. Cloud versions available. Offers many modules for most needs. There has been in the past several years a building of third party software vendors with the ability to augment the customization, implementation and general maintenance of the software requiring less reliance on Epicor consulting services. Features such as document routing has greatly improved forms handling. The software is definitely in growth mode resulting in new features and abilities. The number one feature I like is the ability to export any report and most data grids directly to excel. Overall I have more likes on were the software is going rather than were it is at today
Cons
The software is not at all user friendly. Little if any documentation on how to use the product. Education is available but pricey. Support system is totally ineffectual and support personal are lacking in basic knowledge. Company has built many silos and employees do not have the ability to see across those barriers. The online support system called Epicare has added a layer of difficulty in that you cannot speak with an employee to explain an issue. The online submission is often limited to drop down selections that have nothing to do with the problem. The helpful tips you are given when submitting a case are almost always way off topic and of no use.
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Do not buy this program!!!!!
Reviewed on 24/05/2017
My company thought we were moving up in the world. Our last system only did half what we needed...
My company thought we were moving up in the world. Our last system only did half what we needed and had a lot of bugs, but it was cheap. The sales team at Epicor really sold us on what this will do, told me I would not spend nearly as much time in the office and could be out running my company more. HA! I spend 3 times as much time in the office and still can't work this program half the time despite months of expensive training. And this program doesn't do half what the sales team said. We used to have hand written invoices we manually entered into QuickBooks. I would take that again over Epicor in a heartbeat. I don't even want my money back. I just want to convince my business partners to ditch this mistake! I wish I read more reviews. I have never reviewed ANYTHING online before but I had to for this.
Pros
Written for hardware stores.
Sales people really do their job well.
Cons
I am not a hardware store. This program is a nightmare. If you make a mistake be prepared to spend hours fixing it. Epicor's own help pages have fixes that do not exist in the program. This program has been overwritten so many times it makes no sense to use. Not at all intuitive. Incredibly expensive monthly support for absolute garbage!
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Lots of customizations required
Reviewed on 05/12/2018
Overall, the software works as intended. If an issue comes up, it’s generally an easy fix even if...
Overall, the software works as intended. If an issue comes up, it’s generally an easy fix even if it does take a bit of time. Much of what we do as a company can sometime require us to have to dig around in the system to find the information we need but the good thing is that Epicor allows for that digging thru it’s search fields.
Pros
The very thing that kind of sucks about this software is also the thing that makes it “work” for our company. The ability to customize the software for our day to day business needs is awesome.
Cons
Unfortunately, those customizations make fixing things a little more difficult than if we were able to use the software “out of the box.” Having developers in a different country also prohibits and lengthens “fix time” due to time difference.
- Industry: Retail
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Epicor ERP
Reviewed on 13/05/2021
Good experience but I can be better, if you have a midsize company is a good option
Good experience but I can be better, if you have a midsize company is a good option
Pros
It's easy to implement and if you have an .NET team the knowledge curve is low and you can customize the modules by yourself
Cons
CRM is not good, also the web version has so much problems when we compare to other competitors
Alternatives Considered
Dynamics 365Reasons for Switching to Kinetic
Cost and hardware infrastructureResponse from Epicor Software
Hi there, thank you for your feedback about Epicor ERP. We're glad to hear you've found it easy to customize and would like to learn more re: your experience of the CRM. Your feedback is invaluable. Please email us at [email protected]
Kinetic FAQs
Below are some frequently asked questions for Kinetic.Q. What type of pricing plans does Kinetic offer?
Kinetic offers the following pricing plans:
- Free Trial: Not Available
Contact Epicor for detailed pricing information.
Q. Who are the typical users of Kinetic?
Kinetic has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Kinetic support?
Kinetic supports the following languages:
English, Spanish
Q. Does Kinetic support mobile devices?
Kinetic supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Kinetic integrate with?
Kinetic integrates with the following applications:
Epicor Advanced MES, Epicor ERP Financial Management
Q. What level of support does Kinetic offer?
Kinetic offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Kinetic.
- ERP Systems
- Supply Chain Management Software
- MRP System
- Distribution Accounting Software
- Warehouse Management System
- Manufacturing Software
- Product Lifecycle Management Software
- EDI Software
- Quality Management Software
- Manufacturing Execution Software
- Production Scheduling Software
- Distribution Software
- Business Process Management Software
- Aerospace Manufacturing Software
- Manufacturing Inventory Management Software
- Bill of Materials (BOM) Software
