NiceJob

NiceJob

Reputation management with reviews, social & SEO tools

4.9/5 (56 reviews)

NiceJob Overview

NiceJob is a reputation marketing solution to aid businesses with gathering more and better quality reviews, marketing across social platforms, and improving SEO ranking. With the aim of helping businesses of any type or size to improve their online reputation, NiceJob provides tools such as review invitations, automated email and SMS follow-ups, review funnels, stories, SEO management, and more.

NiceJob assists users in getting more reviews with photo snaps and email or SMS invitations to customers. Automated follow-ups can also be sent to encourage customers to leave reviews after their experience, encouraging multiple reviews across platforms, while the intelligent review funnel filters out any negative reviews.

Users can create stories based around examples of customer experiences with photos, comments, and reviews attached, acting as a marketing tool across social platforms. Stories can be shared across social media accounts in order to boost the brand image and gain greater reach through customer interactions and visibility to their connections.

NiceJob also creates and publishes a continuous stream of keyword rich content, from stories and reviews to the business website, with the aim of improving search engine results, website traffic, and sales.

Pricing

Starting from
US$45.00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

NiceJob Reviews for UK Users

Overall rating
4.9/5
98% positive reviews
52
Excellent
3
Very good
1
Average
0
Poor
0
Terrible
Deric D.

Not a review - A Rave!

Used Daily for 2+ years
Reviewed on 14/02/2019
Review Source: Capterra

When I think about leaving review, it has more significant now that I’m at a business owner my reviews are getting an off a lot of traction, so much so that hey Review can seem to say 1000 words more than a photo ever could.

With any service based business, gathering reviews is paramount. NiceJob has fit that need for us and have become an essential aspect of our business growth and development.

Pros

Clearly, the ease-of-use and seamless integration between our CRM and their service. And quite literally the cost versus the benefit is clear, worthwhile, and actually beneficial.

Cons

That I didn’t find them sooner. :-) But With maybe a tiny tweaks here and there, the overall output is rather consistently good.

Response from NiceJob

Hi Deric! Awesome to hear the great results you're getting with NiceJob! We come to work every day with the goal of building a product that truly helps companies like yours. Just wait till you see the new features we're releasing in 2019 :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Joseph Q.

AMAZING TOOL & WORTH THE INVESTMENT

Used Daily for 6-12 months
Reviewed on 10/01/2019
Review Source: Capterra

The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST! If there's a question you have or something you'd like to change on your website - they make it happen quick! We're used to waiting days - weeks for website changes to happen.

OVERALL AMAZING STAFF AND INCREDIBLE SERVICE.
5 STARS ALL THE WAY! THANK YOU ALL FOR YOUR HELP.

Pros

*Integrates seamlessly with our scheduling system - HouseCall Pro.
*Automatically text & emails our clients asking if they would recommend our service after a job is clicked "finished."
*When we first joined we started off with 41 reviews, we're now at 180 reviews total. That is a 340% increase!!
*We've gotten more exposure on Google & Facebook because of the amount of reviews we've gotten through NiceJob
*Our SEO has skyrocketed through the amazing website they built us at Convert.

Cons

The only con, is it doesn't integrate with Yelp for our customers to leave a review, but that is simply because Yelp has a strict policy.

Response from NiceJob

Wow thats awesome Joseph!! Great to see that kind of results generating reviews with NiceJob. And just wait till you see the new features we're rolling out soon!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michael P.

The best reputation management platform for small businesses

Used Daily for 2+ years
Reviewed on 16/05/2019
Review Source: Capterra

Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.

Pros

It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.

Cons

The web app when interacting with the device on mobile has been slow/buggy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michael P.

From 20 to 130 reviews in just a few months! And our social media marketing had never looked better.

Used Daily for 6-12 months
Reviewed on 26/06/2018
Review Source: Capterra

It has changed our SEM, SEO and reputation for the better. We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.

Pros

The software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.

Cons

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.

Response from NiceJob

Love hearing results like that! It's been great working with you Michael, thanks for sharing!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Phil R.

1229% Growth since joining earlier this year!

Used Daily for 6-12 months
Reviewed on 07/08/2018
Review Source: Capterra

Awesome. It's so much easier to close jobs when your reputation is glowing online. When we have 161 google reviews or more than 50 Facebook reviews and our competition (whom we still love) only has a handful, it makes the decision pretty easy for the customer.

Pros

It's easy to use and integrates with my CRM (Jobber). Once the job is closed, the review invite gets sent out up to 4 times.

Cons

Sometimes if the customer doesn't use their real name the system has no way to know that the customer I sent the invite to actually already left a review so they keep getting email until the end of the campaign.

Response from NiceJob

Nice job Phil! Love seeing companies like yours that truly do great work get the reputation they deserve, thats our mission!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

NiceJob Pricing

Starting from
US$45.00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Contact NiceJob for pricing information.

NiceJob Features

  • Customisable Templates
  • Drag & Drop Interface
  • Monitoring

  • A/B Testing
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customisable Branding
  • Data Import/Export
  • Email Marketing
  • Engagement Analytics
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for NiceJob

Key features of NiceJob

  • Automated publishing
  • Automatic reminders
  • Call tracking
  • Campaign planning
  • Content filtering
  • Conversion optimization tools
  • Custom forms
  • Custom landing pages
  • Customer review platform
  • Customizable templates
  • Drag & drop interface
  • Drip email marketing
  • Email invitations & reminders
  • Feedback collection
  • Feedback management
  • Follow-up scheduling
  • Form creation
  • Lead generation
  • Multi-channel management
  • Multivariate testing
  • Online booking integration
  • Posts scheduling
  • ROI analytics
  • Ratings & reviews
  • Real time editing
  • Real time reporting
  • Response management
  • Review filtering
  • SEO
  • SEO management
  • SMS marketing
  • Search marketing
  • Social network marketing
  • Surveys & feedback
  • Visitor targeting
  • Visitor tracking

Benefits

  • Take a picture or snapshot of the product, service or customer experience and add comments or reviews to create ‘stories.’ These can be sent to multiple contacts via email or SMS.

  • Personalized and automatic follow-up SMS or email invites are sent to encourage and remind customers to leave reviews after their visit or experience.

  • Stories and reviews are instantly and continuously published to company websites creating fresh, locally targeted content with the aim of boosting SEO and sales.

  • Reviews are automatically filtered with NiceJob with positive reviewers taken through a streamlined process via Google or other review sites, and negative reviewers directed to a private communication stream.

  • Improve sales and optimize conversions with Convert, NiceJob’s website add-on. NiceJob experts can create an SEO optimized and customized website connected to all social media with continuous monitoring by experts for implementing improvements when needed.

  • NiceJob FAQs

    Below are some frequently asked questions for NiceJob.

    Q. What type of pricing plans does NiceJob offer?

    NiceJob offers the following pricing plans:

    Starting from: US$45.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Contact NiceJob for pricing information.

    Q. What are the main features of NiceJob?

    NiceJob offers the following features:

    • Automated publishing
    • Automatic reminders
    • Call tracking
    • Campaign planning
    • Content filtering
    • Conversion optimization tools
    • Custom forms
    • Custom landing pages
    • Customer review platform
    • Customizable templates
    • Drag & drop interface
    • Drip email marketing
    • Email invitations & reminders
    • Feedback collection
    • Feedback management
    • Follow-up scheduling
    • Form creation
    • Lead generation
    • Multi-channel management
    • Multivariate testing
    • Online booking integration
    • Posts scheduling
    • ROI analytics
    • Ratings & reviews
    • Real time editing
    • Real time reporting
    • Response management
    • Review filtering
    • SEO
    • SEO management
    • SMS marketing
    • Search marketing
    • Social network marketing
    • Surveys & feedback
    • Visitor targeting
    • Visitor tracking

    Q. Who are the typical users of NiceJob?

    NiceJob has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does NiceJob support?

    NiceJob supports the following languages:

    English

    Q. What type of pricing plans does NiceJob offer?

    NiceJob has the following pricing plans:

    Free, Subscription

    Q. Does NiceJob support mobile devices?

    NiceJob supports the following devices:

    iPhone, iPad

    Q. What other apps does NiceJob integrate with?

    NiceJob integrates with the following applications:

    Facebook, FieldPulse, Housecall Pro, Jobber, LinkedIn, Mailchimp, Twitter, Zapier

    Q. What level of support does NiceJob offer?

    NiceJob offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials