--- description: Learn how SocketLabs can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for SocketLabs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SocketLabs Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [SocketLabs](/software/110447/socketlabs) # SocketLabs Canonical: https://www.getapp.co.uk/software/110447/socketlabs Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/110447/socketlabs?page=2) > SocketLabs is a marketing \& transactional email delivery service with features for sending, receiving, \& tracking the success of emails and recipient engagement > > Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SocketLabs Accept and store inbound emails with SocketLabs' scalable inbound email parsing tool which can deconstruct emails and provide a complete summary and analysis on inbound email activity for the account. Create engaging email campaigns with SocketLabs email designer using the drag and drop interface and customizable templates. Add custom branding and fields to target and engage customers. Gain insight into campaign or email performance with SocketLabs analytics which provide visual reports on metrics such as bounce rate, complaints, and number of emails sent, opens, fails, clicks, and more. Use SocketLabs API to display email statistics on the company's customer database or inject bulk emails to improve application performance. SocketLabs provides a reporting API, injection API, notification API, inbound API, suppression API, and a marketing API to adapt the platform to your business needs. Enhance deliverability with SocketLabs whitelisting, ISP management, and authentication tools which ensures all emails sent from the platform are accepted and trusted by ISP’s and corporate domains. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 13 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SocketLabs - **Location**: Aston, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$39.95 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Free: $0/month Basic: $39.95/month Professional: Starting at $79.95/month Custom: Contact SocketLabs for a custom price quote - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - A/B Testing - API - Archiving & Retention - Autoresponders - CAN-SPAM Compliance - Contact Management - Customisable Branding - Customisable Templates - Customizable Fields - Data Recovery - Drag & Drop - Drip Campaigns - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Engagement Tracking - Image Library - List Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Email Management Software](https://www.getapp.co.uk/directory/306/email-management/software) ## Related Categories - [Email Management Software](https://www.getapp.co.uk/directory/306/email-management/software) - [Email Marketing Software](https://www.getapp.co.uk/directory/307/email-marketing/software) - [Transactional Email Software](https://www.getapp.co.uk/directory/1707/transactional-email/software) ## Alternatives 1. [Mailgun](https://www.getapp.co.uk/software/101687/mailgun) — 4.3/5 (197 reviews) 2. [Brevo](https://www.getapp.co.uk/software/91466/brevo) — 4.6/5 (3411 reviews) 3. [SendGrid](https://www.getapp.co.uk/software/20507/sendgrid) — 4.2/5 (752 reviews) 4. [Mailchimp](https://www.getapp.co.uk/software/8268/mailchimp) — 4.5/5 (17572 reviews) 5. [Constant Contact](https://www.getapp.co.uk/software/90578/constant-contact) — 4.3/5 (2913 reviews) ## Reviews ### "Dependable mass mailing" — 5.0/5 > **Louis** | *3 December 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I have enjoyed working with the API. We send tons of emails through their system without the slightest hiccup. We pull stats out of their API to create stunning dashboards of data for our clients to measure how well their campaigns perform. The well-documented API from socketlabs made the whole process a breeze to create. > > **Cons**: Lack of prebuilt non-zapier integrations. On occasion, we have a software solution ecosystem. Certain clients may have ERP or other major integrated systems. Very generally speaking, we have not had the fortune of being able to tap into pre-written integrations for these systems. (Yes, this is nit-picky. It was the only thing I could come up with\!) > > Every support call. Every support email has been great. I have directly used their tool for I would guess 5+ years without a single major complaint. They had one single hiccup a few years ago with legacy code. It was resolved quickly and they communicated the issue out clearly to us. They have been an honest and enjoyable partner to work with over the years. ----- ### "Fast and reliable" — 5.0/5 > **Jose** | *12 December 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I have never found an issue with it. It just works, it's amazing. The setup was a breeze and got it up and running in no time. Literally, it just took me like 2 minutes. > > **Cons**: Nothing really. I don't have anything that I don't like. > > It's been fantastic. We get our testing emails going on without issues. Once we move our systems to production the switch is 100% transparent. ----- ### "Doesn't work... low deliverability... lots of bounces... very slow" — 1.0/5 > **Verified Reviewer** | *5 February 2019* | Staffing & Recruiting | Recommendation rating: 0.0/10 > > **Pros**: Seemed like it was worth a try. The price sounded good. Seemed like it could potentially be a better deal than my current one... it wasn't. > > **Cons**: First of all, they took a time-tested, carefully vetted list which had 0 complaints for the past 4 months and demonstrated that their bounce rates were 4x higher than I was used to. Then, they suspended my account after 800 emails were sent (out of 32,000). Not very impressive. Not worth the time and effort, and it was free. They were even bouncing emails sent to old friends whose emails I knew for a fact were correct. ----- ### "Good product, great price" — 4.0/5 > **Shane** | *3 December 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: It is easy to set up and easy to use. Once we had it configured it has required very little maintenance and virtually no problems ongoing. > > **Cons**: A little more support would be helpful regarding "secure email". Their website explains it but it is a little technical. I would like an easy way to change secure email settings. Also, I haven't found a way to have an automated report emailed to me showing all successful or failed email deliveries. But these are very small issues. And I can live without them. > > Mass sending commission reports to sales agents. ----- ### "Great service and easy to use" — 5.0/5 > **Matt** | *12 December 2019* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: We have used socket labs for over 8 years now and have been very happy with it. The metrics and statistics they provide are very detailed. You are able to get very granular with your reporting. Customer support is very quick to provide answers. > > **Cons**: So far we have not had any issues with the service. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/110447/socketlabs?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/110447/socketlabs) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data