---
description: Learn how RealTime-CTMS can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for RealTime-CTMS.
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title: RealTime-CTMS Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/1359/patient-engagement/software) > [RealTime-CTMS](/software/110555/realtime-ctms)

# RealTime-CTMS

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> RealTime eClinical Solutions is a leading, enterprise-grade technology provider facilitating global clinical trials with a comprehensive eClinical platform. Purpose-built for clinical research sites, site networks, academic medical centers, sponsors, and CROs, the platform goes beyond traditional CT
> 
> Verdict: Rated **4.9/5** by 70 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of RealTime-CTMS

 Budget templates can be created according to study event schedules, and users can invoice sponsors for visits, and track revenue, costs and profitability.&#10;&#10; The patient database can be searched using multiple criteria, including gender, age, BMI, medical conditions, and medications, and users can send emails to matching subjects with a single click.&#10;&#10; Patient medical histories can be input into the database before or during visits, with details including contact information, emergency contacts, demographics, medical conditions, medications, and drug allergies.&#10;&#10; Tasks, including upcoming and overdue visits, and pending subject recruitment activities, can be tracked and managed, and users can also capture progress notes for each study subject.&#10;&#10; Team, individual, and company calendars allow users to schedule study-specific visits and invite team members to appointments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 70 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: RealTime eClinical Solutions
- **Location**: San Antonio, US

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 39 more

## Features

- 21 CFR Part 11 Compliance
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Audit Trail
- Automated Scheduling
- Calendar Management
- Clinical Study Management
- Compliance Management
- Customisable Forms
- Customisable Reports
- Data Capture and Transfer
- Data Import/Export
- Data Storage Management
- Data Verification
- Data Visualisation
- Digital Signature

## Integrations (2 total)

- Microsoft Outlook
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Engagement Software](https://www.getapp.co.uk/directory/1359/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.getapp.co.uk/directory/1359/patient-engagement/software)
- [Electronic Data Capture Software](https://www.getapp.co.uk/directory/286/electronic-data-capture/software)
- [Clinical Trial Management Software](https://www.getapp.co.uk/directory/53/clinical-trial-management/software)
- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)

## Alternatives

1. [Google Docs](https://www.getapp.co.uk/software/91392/google-docs) — 4.7/5 (29214 reviews)
2. [Google Drive](https://www.getapp.co.uk/software/90762/drive) — 4.8/5 (28623 reviews)
3. [Google Workspace](https://www.getapp.co.uk/software/90761/google-workspace) — 4.7/5 (17721 reviews)
4. [OneDrive](https://www.getapp.co.uk/software/91652/onedrive) — 4.5/5 (12879 reviews)
5. [Microsoft Word](https://www.getapp.co.uk/software/91382/microsoft-word) — 4.7/5 (2907 reviews)

## Reviews

### "RealTime-CTMS Review" — 5.0/5

> **Maria Paula** | *12 April 2024* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: Real Time-CTMS offers a set of features that help clinical trial management. I also love the training program that covers every user's needs, and the customer service deserves a 5-star rating\!
> 
> **Cons**: I wish there could be a way to import study visits. It would be such a time saver and minimize the risk of errors during data entry.

-----

### "Real Time" — 5.0/5

> **Tim** | *29 April 2023* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: I enjoy the university. It’s great to always have that resources readily available
> 
> **Cons**: It’s so in-depth that it can seem daunting at times
> 
> I thoroughly enjoy the software. It’s very helpful for our CRO

-----

### "NZ site review" — 4.0/5

> **Philippa** | *6 September 2016* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: All trial information in one place for staff.&#13;&#10;Lots of fields for patient information is great too.
> 
> **Cons**: Would like to be able to add GST to our invoices.&#13;&#10;Would like to be able to amend invoices after created.
> 
> Finding our way around the system has been relatively easy.  A few items are not that applicable to sites not based in US.  An edit function on existing invoices would be a real bonus.

-----

### "Cool Software that is always improving" — 5.0/5

> **Brent** | *11 February 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Support is friendly and quick to respond.  Improvements are implemented on a regular basis and suggestions are taken seriously.  The product is always evolving.  Training is excellent.  Cost of the product is very competitive and allows you to scale without taking on too much risk.  Product features are progressive for the industry such as offering eSOURCE.  The system is pretty easy to learn overall.  The ability to purchase different pieces of the system a la carte is very nice and integration between the different pieces is reasonably good, though some future improvements would really make it stand out.  Overall, RealTime is a fantastic company to work with and they have a great product.
> 
> **Cons**: Navigating on a web-based platform can be a little slower than a desktop install at times, even on a quick connection, but I would say the convenience of connecting outweighs the downside.   The phone app is still a work in progress but is a bit limited at this point compared to the web version.  Some features are buried in the menus and not the most intuitive or efficient to navigate to, but overall the system is very easy to use.
> 
> Great way to implement a paperless trial site without using disparate systems.  Awesome support and always improving features.

-----

### "eSource/eReg and so much more\!" — 5.0/5

> **Carmen** | *20 December 2021* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: We were looking for an electronic software program for our source and regulatory and decided on RealTime after our initial demo and meeting.  It is obvious on all levels that the product has been designed by people that have worked in the clinical trial arena\!  We are just over a year into using RT and it has exceeded our needs.  While the eSource side is less mature than the eReg it continues to develop and customer service readily takes suggestions with most ideas already on their roadmap.  We continue to learn what it has to offer and have just begun looking into the text options. We also are interested in switching our CTMS in the future.  I can not say enough about their support team, 5 stars all the way around\!
> 
> **Cons**: The only thing I could mention is the learning curve upfront, but this would be with any new product and its implementation.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/110555/realtime-ctms)

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| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/realtime-ctms/> |
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| pt | <https://www.getapp.com.br/software/110555/realtime-ctms> |
| pt-PT | <https://www.getapp.pt/software/110555/realtime-ctms> |

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