Promo.com

About Promo.com
Promo.com is the #1 video creation platform for businesses and agencies. We help our users create loads of visual content and unlimited videos to promote anything they want effectively.
By providing the tools and content to create and customize premium video clips, Promo.com aims to help users with the promotion of their business across social media platforms, as well as create campaigns to boost engagement, reduce cost-per-click, increase traffic, build brand awareness, or promote a product.
With a library of over 12 million video clips and templates which can be edited and enhanced with licensed music, custom text, and logos.
To simplify video creation, all of Promo’s built-in video clips are fully licensed and filmed by professional videographers. Videos can be used for a range of purposes including sales promotions, brand awareness, product advertising, maximizing engagement, and more.
With Promo, videos can be easily shared across social media accounts with the option to download all videos and publish them to Facebook, Instagram, Twitter, or anywhere else on the web.
Key benefits of Promo.com
- Benefit from Promo’s catalog of over 15 million professionally curated video clips designed for every purpose including reducing cost-per-click, increasing traffic, raising brand awareness, maximizing engagement, promoting a product, and more.
- Promo.com’s simple web editor makes video creation fast and easy. No previous experience needed.
- Gain a lifetime license for sharing Promo-created videos anywhere on the web including Facebook, Twitter, Instagram, business websites, blogs, and more.
- Add the right music to each video by choosing from Promo’s pre-edited and licensed music library of thousands of songs, especially curated for marketing videos.
- Once customized, download all video creations and, once downloaded, all videos can be saved and used forever. Videos are mobile and desktop optimized with wide, square and vertical aspect ratios.
- Add custom text and brand logos to videos to customize them and ensure they are in-keeping with company branding. Videos created on Promo are not watermarked and do not contain Promo branding.
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Reviews
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- Used Weekly for 6-12 months
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- Likelihood to recommend 10.0 /10
Great tool hope it gets better!
Reviewed on 13/07/2018
More attention to our posts
More attention to our posts
Pros
I really like promo. Our little business has received a lot more attention when we promote with video. Adding witty copy is fun and engaging, I really like doing marketing with this program!
Cons
On the downside, their music selection is still not great, especially the soothing, Spa-like stuff that we sometimes need, but I anticipate their music library will grow over time.

- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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- Likelihood to recommend 9.0 /10
Great Value
Reviewed on 12/06/2019
I use promo to create social media content in order to keep my business on people's minds. I've had...
I use promo to create social media content in order to keep my business on people's minds. I've had good interaction with my video posts created on Promo, and I'm very happy with it.
Pros
There are a lot of free clips and music available to create my videos. I really like the text functions - I just pick the effect I want to work with (out of many!) and type in my text. It's very easy to use.
Cons
There is a learning curve. It took me a while to figure certain things out. And while custom service was very nice, the person never did resolve my issue. I finally resolved it on my own.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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- Likelihood to recommend 0.0 /10
Horrible service and staff is VERY unhelpful
Reviewed on 30/03/2022
I contacted the Promo team countless times, because their videos just would not download and...
I contacted the Promo team countless times, because their videos just would not download and elements would load incorrectly for me. When I wanted to cancel, they offered to downgrade my account so that I would pay less. When they downgraded my account to $20 instead of $50, I not only still had technical issues, BUT Now I couldn't even use PREMIUM videos, even though in my account it said I had 66 premium videos to use. I even sent them a screenshot. WTF. I am so mad. I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. TOTAL SCAM. DON'T SIGN UP.
Pros
Premium templates are good, but way too many technical issues. I can't say anything good about Promo.
Cons
TOTAL SCAM! Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're ready to publish, it won't publish. Customer service was not helpful.
Response from Promo
Hi Marina,
Thanks for reaching out, we are sorry to hear about your experience and would be happy to take a look into your account to help out. We were unable to locate your account.
Can you email our team at [email protected], and we will answer within a few minutes, our support team is here 24/7 to provide immediate support?
Thank You

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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- Likelihood to recommend 10.0 /10
Excellent service!
Reviewed on 23/07/2019
Excellent service! Greate support team!
Excellent service! Greate support team!
Pros
it's super easy to create videos; huge collections of videos
Cons
the small number of available text effects

- Industry: Public Relations & Communications
- Company size: Self Employed
- Used Weekly for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Edits for you
Reviewed on 26/04/2019
Pros
I like that it automatically places text in the best place for each frame.
Cons
There's nothing I don't like about this software.
Promo.com FAQs
Below are some frequently asked questions for Promo.com.Q. What type of pricing plans does Promo.com offer?
Promo.com offers the following pricing plans:
- Starting from: US$199.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Q. Who are the typical users of Promo.com?
Promo.com has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Promo.com support?
Promo.com supports the following languages:
English
Q. Does Promo.com support mobile devices?
Promo.com supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Promo.com integrate with?
Promo.com integrates with the following applications:
HubSpot Marketing Hub, Instagram, Meta for Business, Twitter/X, Wistia
Q. What level of support does Promo.com offer?
Promo.com offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
Related categories
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